Tennille Lenz
Hamlin,NY
Summary
Proven Home Health Aide with extensive experience at Maxim Healthcare, adept in patient care and emotional support. Skilled in administering medications and providing comprehensive home health services, I've significantly enhanced patient quality of life. My dedication to patient advocacy and compassionate care underpins a track record of positive outcomes and family satisfaction.
Overview
21
21
years of professional experience
Work History
Home Health Aide
Maxim Healthcare
Rochester, NY
09.2020 - 11.2021
- Helped patients maintain personal hygiene through bathing, grooming, and toileting assistance when necessary for dignity preservation.
- Maintained a clean and safe home environment for patients, reducing falls and accidents.
- Assisted clients with daily living activities, enhancing their independence and quality of life.
- Performed light housekeeping duties including laundry linen changes sweeping vacuuming and mopping ensuring a clean and organized living space for patients.
- Assisted patients with dressing, grooming and feeding needs, helping to overcome, and adapt to mobility restrictions.
- Performed laundry, grocery shopping and other light housekeeping duties as instructed by client.
- Improved patient well-being by providing compassionate and attentive personal care.
- Assisted with meal planning and preparation according to dietary restrictions, meeting nutritional needs while adhering to personal preferences.
- Completed entries in log books, journals, and care plans to accurately document and report patient progress.
- Provided mobility assistance such as walking and regular exercising.
- Traveled to clients' homes to complete healthcare services and promote continuity of care.
- Assisted disabled clients to support independence and well-being.
- Monitored client health by performing routine pulse, temperature and blood pressure checks.
- Adapted to ever-changing patient needs, consistently adjusting care plans and strategies in order to provide the highest quality of personalized assistance.
- Completed thorough documentation of patient care activities, maintaining accurate records for effective communication amongst the healthcare team.
- Safely transferred patients using appropriate equipment such as Hoyer lifts or gait belts minimizing injury risks.
- Transported patients to medical appointments and social outings, fostering community engagement and overall wellbeing.
- Encouraged patients to participate in safe physical activity to help boost mood and improve overall wellness.
- Administered medications as prescribed, ensuring proper dosage and timely administration for optimal health outcomes.
- Prevented pressure ulcers through frequent repositioning and regular skin assessments, maintaining patient comfort while reducing complications.
- Monitored changes in clients' conditions to report concerns to supervisor.
Home Care Aide
Angels In Your Home
Rochester, NY
12.2020 - 02.2021
- Provided companionship to patients, fostering positive relationships and emotional wellbeing.
- Assisted patients with daily living activities, promoting independence and quality of life.
- Performed light housekeeping tasks as needed, creating a clean and comfortable environment for patients to thrive in.
- Assisted patients with dressing, grooming and feeding needs, helping to overcome, and adapt to mobility restrictions.
- Interacted kindly with patients and families and displayed positive, outgoing attitude, resulting in establishment of long-term, professional relationships.
Certified Medical Assistant
Lakeside Beikirch Care Center
Brockport, NY
09.2009 - 05.2015
- Sanitized, restocked, and organized exam rooms and medical equipment.
- Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
- Called and faxed pharmacies to submit prescriptions and refills.
- Provided compassionate care for patients, addressing their concerns and ensuring a positive experience.
- Collected and documented patient medical information such as blood pressure and weight.
- Enhanced clinic efficiency by thoroughly documenting patient information and updating electronic health records.
- Taught patients about medications, procedures, and care plan instructions.
- Communicated clearly and effectively with patients to verify information, determine purpose of visit and record medical history.
- Promoted office efficiency, coordinating charts, completing insurance forms, and helping patients with diverse needs.
Small Business Owner
Myself
Hamlin, NY
04.2005 - 03.2009
- Managed daily operations for a successful small business, ensuring efficient processes and quality services.
- Established a loyal customer base by providing personalized attention, addressing concerns promptly, and exceeding expectations.
- Promoted business via social media to generate leads and maximize brand identity.
- Enhanced company reputation by consistently delivering exceptional service quality to customers.
- Created financial plans and budgets to optimize resources, track expenses, and ensure profitability.
Master Hairstylist
Jocelyns Hair Salon
Brockport, NY
09.2001 - 10.2005
- Promoted products and services on social media platforms to increase reach, engage with potential clients and showcase service portfolio.
- Enhanced client satisfaction by providing personalized hair consultations and recommending appropriate styling techniques.
- Kept work areas, tools, and equipment clean and properly sanitized to minimize disease transfer and health risk of shared environment.
- Managed appointment scheduling efficiently, optimizing time management for both clients and stylists.
Manager
Hairzoo
Brockport, NY
08.2000 - 01.2005
- Accomplished multiple tasks within established timeframes.
- Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
- Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
- Cross-trained existing employees to maximize team agility and performance.
Education
High School Diploma - Hs Diploma
Kendall Junior-Senior High School
Kendall, NY06.2000
Skills
Patient Care
Meal Preparation
Personal Hygiene Assistance
Feeding Assistance
Bathing Assistance
Vital signs monitoring
Housekeeping
Dressing assistance
Light Housekeeping
First aid and safety
Mobility support
Recording vital signs
Client documentation
Documentation
Patient transportation
Home Safety Assessments
ADL support
Care Plan Adherence
Schedule Management
Physical therapy support
Ambulation Assistance
Progress Documentation
State Driver's License
Elder Care
Basic Housekeeping
Special Needs Care
Emotional Support and Companionship
Personal Care Aide
Documentation And Reporting
Daily Charting
Dementia Care
Home Health Aide
CPR/AED
HIPAA Compliance
Hospice Care
Decision-Making
Disability Support
Family Support and Instruction
Data Entry
Medical Terminology
Patient Advocacy
Administering Medications
Dietary Requirements and Nutrition
Diabetic Health Management
Medication Management
Records Management
Geriatric Care
Stroke Patient Care
Chronic Pain Management
Oncology Care
Timeline
Home Care Aide
Angels In Your Home
12.2020 - 02.2021
Home Health Aide
Maxim Healthcare
09.2020 - 11.2021
Certified Medical Assistant
Lakeside Beikirch Care Center
09.2009 - 05.2015
Small Business Owner
Myself
04.2005 - 03.2009
Master Hairstylist
Jocelyns Hair Salon
09.2001 - 10.2005
Manager
Hairzoo
08.2000 - 01.2005
High School Diploma - Hs Diploma
Kendall Junior-Senior High School