Summary
Overview
Work History
Education
Skills
Timeline
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Tennille Thompson

Summary

Motivational Training Specialist excited to develop successful training plans that meet dynamic company and employee needs. Accustomed to collaborating with managers to hone in on unique requirements. Prepared to bring detail-oriented, collaborative partner and versatility abilities developed over 25-year career to a growth-oriented role.

Overview

10
10
years of professional experience

Work History

Software Trainer

Vistex
02.2023 - Current
  • Facilitate the implementation of the requirements into software design by writing functional design documents and working closely with the development team to transform requirements into the software code.
  • Support and implement custom training projects for clients for software solutions to suit needs to match with business flow objectives.
  • Manage tracking of administrative activities and expenses, feedback collection and training reporting.
  • Prepare and deliver instructor-led training sessions for virtual product suite.

Account Manager

Sunbit
01.2021 - 01.2023
  • Delivered engaging and polished presentations to build connections with potential customers and distinguish business from competitors
  • Secured high-value accounts through consultative selling, effective customer solutions, and promoting compelling business opportunities
  • Successfully managed pipeline of Healthcare Accounts growing partnerships with providers by increasing production goals by 30%.
  • Evaluated client needs and developed tailored solutions to increase positive customer ratings.

Senior Training Manager

TCC Wireless
01.2019 - 01.2021
  • Re-vamped specific programs and drove departmentally focused engagements, ensuring alignments between competencies and leadership development strategies to achieve ROI and operational goals 110%
  • Oversaw planning and implementation for large training events including mentor program (TCC Got Talent) and provided staff support to other departments and entities conducting their own training that reduced leadership attrition by 15%
  • Instituted innovative onboarding program strategy that reduced turnover by new hires by 80% of first year of employment.

Divisional Trainer

Wireless Vision
01.2014 - 01.2019
  • Initiated and led project-specific sales development (Wireless Vision University) programs which significantly increased employee knowledge, productivity, and retention by 20%
  • Used Articulate to design learnings for employees which increased company retention and productivity rates by 45%
  • Cross-trained existing employees to maximize team agility and performance to increase KPI goals by 110% in Central Region.

Education

Business Communications

Mount Mary College
Milwaukee, WI

Skills

  • Salesforce
  • Cost Control and Reduction
  • Training Video Production
  • Focus Group Coordination
  • Attention to Detail
  • Program Monitoring and Tracking
  • Orientation and Onboarding
  • Management Consultation
  • Leadership Development
  • Training Method Development
  • Virtual Learning Management

Timeline

Software Trainer

Vistex
02.2023 - Current

Account Manager

Sunbit
01.2021 - 01.2023

Senior Training Manager

TCC Wireless
01.2019 - 01.2021

Divisional Trainer

Wireless Vision
01.2014 - 01.2019

Business Communications

Mount Mary College

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Tennille Thompson