Tennyson Smith
Laramie
Summary
Communicative individual with strong understanding of dynamics of residence hall life to handle challenging situations with empathy and efficiency. Experienced in guiding and helping residents meet academic and personal goals. Knack for building relationships and helping students navigate challenges of college life.
Overview
4
4
years of professional experience
Work History
Resident Assistant
University of Wyoming - Laramie
08.2024 - Current
- Attended, participated, and contributed to weekly staff meetings addressing resident needs.
- Served as an approachable resource for residents seeking advice or assistance with personal or academic issues.
- Responded to room transfers, incident reports, and maintenance requests.
- Managed front desk operations during assigned shifts, assisting visitors with inquiries while maintaining accurate records of residence hall activities.
- Assisted residents in preparing for activity and social programs.
Desk Assistant
University of Wyoming - Laramie
09.2023 - 05.2024
- Greeted guests in with friendliness and professionalism.
- Provided exceptional customer service, addressing inquiries promptly and professionally.
- Answered incoming phone calls to process requests, transfer calls, or relay messages to appropriate personnel.
- Managed incoming calls and directed them to appropriate departments for timely resolutions.
- Organized library shelves, materials and equipment in clear, alphabetized order.
- Maintained a well-organized collection through diligent shelving, shelf-reading, and inventory management tasks.
- Answered questions from patrons and helped to find desired materials.
Barista
Starbucks
08.2022 - 05.2023
- Maintained a clean and organized workspace for optimal productivity and safety.
- Promoted a welcoming atmosphere by greeting customers with a friendly demeanor and promptly addressing their needs.
- Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
- Contributed to a positive team environment through effective communication and collaboration with colleagues.
Courtesy Clerk
Albertsons
04.2022 - 05.2023
- Bagged customer items efficiently using proper techniques to protect delicate items and separate different groups of merchandise.
- Maintained cleanliness of store premises, resulting in an inviting shopping environment for customers.
- Helped customers take merchandise out of store and loaded items into vehicles.
- Helped maintain a positive store image by keeping entranceways clean, clear, and welcoming for customers.
Daycare Assistant
Imagination Destination LLC
05.2021 - 08.2021
- Maintained clean, neat and hazard-free areas to protect kids, personnel and families.
- Assisted in maintaining a safe and healthy environment, ensuring cleanliness and proper supervision of children.
- Provided lunchtime assistance to monitor children, assist with eating and serve food.
- Sanitized dishes, tabletops, toys, and frequently touched surfaces to prevent spreading of germs.
Education
No Degree - Clinical Psychology
University of Wyoming
Laramie, WY05-2027
High School Diploma -
Poder Academy
Cheyenne, WY05-2023
Skills
- Time management
- Team player
- Supportive
- Activity planning
- Relationship building
- Student leadership
- Active listening
- Student engagement
- Effective planning
- Public speaking
- Self-confident
- Interpersonal relationships
Timeline
Resident Assistant
University of Wyoming - Laramie
08.2024 - Current
Desk Assistant
University of Wyoming - Laramie
09.2023 - 05.2024
Barista
Starbucks
08.2022 - 05.2023
Courtesy Clerk
Albertsons
04.2022 - 05.2023
Daycare Assistant
Imagination Destination LLC
05.2021 - 08.2021
No Degree - Clinical Psychology
University of Wyoming
High School Diploma -
Poder Academy
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