Hi, I’m
TENSAYE TAYE
Tucker,GA
Summary
Reliable business professional with exceptional social skills, communication abilities, and customer service background.
In addition to having an eye for detail, enabling quick identification of areas for improvement and suggesting strategies to help businesses reach goals. Possesses excellent problem-solving skills and the ability to think and act quickly to find creative solutions. Works well with people of all ages and backgrounds.
Overview
7
years of professional experience
Work History
Paramount Coffee Shop
Business Consultant
07.2023 - Current
Job overview
- Evaluated situations, delivered targeted solutions, and developed operational strategies for existing business
- Implemented process improvement to optimize procedures for higher efficiency and help the company evolve and grow.
- Developed effective improvement plans in alignment with goals and specifications.
- Helped meet changing demands by recommending improvements to business systems or procedures.
Family
Caregiver
07.2022 - 07.2023
Job overview
- Cared for a family member with ALS
- Assisted with bedside and monitored health from home
- Administered medicine, executed tube feedings, and diaper changes
Paramount Coffee Shop
Barista/Coffee Shop Manager
05.2021 - 07.2022
Job overview
- Overseen orders, directed stock, and every so often changed menus to offer regular and customer-pleasing things
- Managed and directed all day-to-day operation of the coffee shop, including its opening and closing
- Performed standard obligations related to serving clients coffee, pastry, and kitchen products according to company policies
- Undertook and oversaw news projects to enhance profits
Private Tutoring Service
Tutor
05.2018 - 08.2021
Job overview
- Created lesson plans for students and helped them stay on track with assignments
- Monitored student's academic performance and applied this information to improve student performance
- Offered supplemental tutoring for high school, middle school, and college-level students for science, math, and English courses
- Collaborated with students to complete homework assignments, identify lagging skills, and correct weaknesses.
- Supported students with helpful study habits and exam strategies.
Barrett Surgical Clinic
05.2021 - 08.2021
Job overview
- Scribe/Shadow
- Observed as the physician performed Pre and Postoperative consultations
- Observed as the surgeon performed biopsy and ultrasounds
- Became a utility player, filling in where needed by assisting the nurses and the doctor
- Obtained direct patient contact as I communicated with patients and recorded their responses to health-related questions
Cumberland University Advancement
Advancement & Alumni Graduate Assistant
05.2020 - 05.2021
Job overview
- Facilitate scholarship process through different departments as a Scholarship Liaison
- Process checks and any incoming donations to the university
- Create endowment reports and analyze data
- Assist Vice President, Senior Director, and Development Officers
Cumberland University Student Success
University Tutor
01.2017 - 05.2020
Job overview
- Tutored students in Philosophy, Basic/College Algebra, Calculus, General Chemistry, and General Biology courses
- Communicated with students to ensure they were learning the material and progressing in their courses
- Supervised and coordinated group tutoring sessions
Cumberland University Athletics
Assistant to the Athletic Director
08.2016 - 05.2020
Job overview
- Worked on video stats, scoreboard, and camera at athletic events
- Set up equipment for athletic home games; sold tickets, and managed money
- Trained and oversaw athletic department interns
Bootleg Biology
Lab Technician
05.2019 - 08.2019
Job overview
- Managed quality control (QC) checks on different strains of yeasts
- Completed quality control checks for beers brewed in the warehouse and beer samples sent in by customers
- Collected and analyzed data from QC results using polymerase chain reaction (PCR) test
Cumberland University Career Services
Assistant, Career Services Director
08.2018 - 05.2019
Job overview
- Helped students build resumes and cover letters
- Assisted Director with internship paperwork
- Performed mock interviews with students
Leadership Middle Tennessee
Executive Assistant
08.2016 - 05.2018
Job overview
- Communicated with sponsors and crafted donor and leadership recognition PowerPoints
- Updated and filed incoming paperwork and new member applications
- Attended class meetings and additional LMT events, including fundraisers and recruitment events
- Printed and mailed sponsorship packets to current and potential sponsors
Camp Highland
Camp Counselor and Lifeguard
05.2017 - 08.2017
Job overview
- Trained kids on outdoor safety and monitored high ropes courses
- Coordinated activities and supervised 15 8–17-year-old campers per session
- Performed daily maintenance around the campgrounds and enforced camp policies while ensuring campers' safety
Education
Cumberland UniversityLebanon, TN
MBA from Organizational Leadership
05.2021
Cumberland UniversityLebanon, TN
Bachelor of Arts from Biochemistry
05.2020
Skills
- Strategic Problem-Solving
- Business Planning
- Project Management
- Training Proficiency
- Coffee Machinery
- New Hire Training
- POS System Operations
- Hospitality Service Expertise
- Team Player
- Project Support
- Conflict Mediation
- Quality Assurance and Control
- Strategic Planning
Languages
Amharic
Native or Bilingual
Availability
See my work availability
Not Available
Available
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline
Business Consultant
Paramount Coffee Shop
07.2023 - Current
Caregiver
Family
07.2022 - 07.2023
Barista/Coffee Shop Manager
Paramount Coffee Shop
05.2021 - 07.2022
Barrett Surgical Clinic
05.2021 - 08.2021
Advancement & Alumni Graduate Assistant
Cumberland University Advancement
05.2020 - 05.2021
Lab Technician
Bootleg Biology
05.2019 - 08.2019
Assistant, Career Services Director
Cumberland University Career Services
08.2018 - 05.2019
Tutor
Private Tutoring Service
05.2018 - 08.2021
Camp Counselor and Lifeguard
Camp Highland
05.2017 - 08.2017
University Tutor
Cumberland University Student Success
01.2017 - 05.2020
Assistant to the Athletic Director
Cumberland University Athletics
08.2016 - 05.2020
Executive Assistant
Leadership Middle Tennessee
08.2016 - 05.2018
Cumberland University
MBA from Organizational Leadership
Cumberland University
Bachelor of Arts from Biochemistry
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