A TIBETAN WOMAN WITH OVER 10 YEARS OF EXPERIENCE IN THE CUSTOMER SERVICE INDUSTRY, WITH A SPECIALIZED EDUCATIONAL BACKGROUND IN HOLLISTIC HEALTH, AROMATHERAPY AND MINDFULNESS.
Overview
21
21
years of professional experience
Work History
Room Attendant
Pendry Manhattan West
New York, New York
09.2025 - Current
Changed beds and refreshed bathrooms with careful attention.
Cleaned guest rooms and bathrooms to ensure they met hotel standards, including dusting surfaces, vacuuming carpets, mopping floors, changing bed linens, and restocking bathroom supplies.
Sanitized and cleaned sinks, mirrors, toilets and showers.
Supported turndown service for Pendry Manhattan West guest accommodations.
HOUSEKEEPING
MOXY
New York, NY
01.2017 - 01.2018
Responsible for managing guest accommodations.
Making sure all rooms are arranged properly before guest check-in- and after check outs
Maintained updated lists of vacant rooms to ensure it was prepped and ready according to hotel standards
Coordinate laundry workflow, responsible for checking sheets and towels are spotless for guests
MANAGER
UPEL HOTEL
Dharamsala, India
01.2011 - 01.2016
Managed a family guest hotel in a high tourism location.
First point of contact for international guests. Supervised accommodations for short-term and long-term stay.
Recommended travel arrangements, local hot spots and tourist to see lists
MASSAGE THERAPIST
ANANDA RESORTS
Delhi, India
01.2006 - 01.2010
Provided specialized massage services to customers at this award-winning luxury destination spa resort in India
Applied deep tissue, shiatsu massage, swedish, aromatherapy, body wrap and various other techniques depending on guests request
Engaged in various conversations with clients to ensure longterm relationships with hotel management
SPA ATTENDED / MASSAGE THERAPIST
HYATT Hotel
New Delhi, India
01.2006 - 01.2010
Greeted domestic and international clients, recommending available hotel accommodations, and recreational areas
Applied deep tissue, shiatsu massage, swedish, aromatherapy, body wrap and various other techniques depending on guests request
Education
BA - Hotel and Spa Management
New Delhi, India
01-2007
Certified Vocational Training - Hotel Servicing
Dehradun, India
01-2007
Skills
Strong ability to handle the staff and work under pressure