TEOCHIA PRATT
MERIDIAN,MS
Summary
Experienced with strategic planning and project management. Utilizes leadership skills to drive team performance and operational excellence. Track record of delivering high-impact results through innovative problem-solving and effective communication.
Knowledgeable with proven history of leading high-performing teams and executing strategic initiatives that drive organizational growth. Successfully directed cross-functional projects that resulted in significant process improvements and operational efficiencies. Demonstrated leadership and communication skills in fostering collaborative environments and delivering impactful results.
Professional with robust background in directing and managing large-scale operations, consistently driving success through strategic planning and execution. Adept at implementing innovative solutions that enhance productivity and operational effectiveness. Known for fostering teamwork and adapting to evolving business needs, ensuring alignment with organizational goals.
Results-driven leader with strong background in strategic management and organizational growth. Skilled in developing and implementing effective business strategies, optimizing processes, and driving team performance. Known for adaptability, effective collaboration, and delivering measurable outcomes in dynamic environments. Strong communication and problem-solving abilities, coupled with focus on fostering productive and positive team culture.
Dynamic Director oversees every facet of production with strong project management and decision-making skills. Brings comprehensive knowledge of [Type] production writing, planning, and technical operations. Skilled at coordinating production plans and personnel resources to complete work under tight deadlines.
Strategic-thinking individual experienced in turning low-performing organizations into top revenue producers. Offering engaging and pleasant personality with expertise improving customer relationships.
Strong leader and problem-solver dedicated to streamlining operations to decrease costs and promote organizational efficiency. Uses independent decision-making skills and sound judgment to positively impact company success.
Collaborative leader partners with coworkers to promote engaged, empowering work culture. Documented strengths in building and maintaining relationships with diverse range of stakeholders in dynamic, fast-paced settings.
Encouraging manager and analytical problem-solver with talents for team building, leading and motivating, as well as excellent customer relations aptitude and relationship-building skills. Proficient in using independent decision-making skills and sound judgment to positively impact company success. Dedicated to applying training, monitoring and morale-building abilities to enhance employee engagement and boost performance.
Innovative and goal-oriented Management professional committed to . Dedicated team player skilled at mediation and conflict resolution. Drives company growth through.
Adept individual with more than 5 years working as Manager for revenue-generating business. Determined and experienced in mentoring and challenging team members to meet and exceed company goals.
Overview
19
19
years of professional experience
Work History
Human Resource Director/Medical Records Specialist
Westbury of McDonough
11.2021 - Current
- Led cross-functional teams to develop and implement strategic initiatives improving organizational efficiency.
- Oversaw budget management, ensuring alignment with company goals and resource allocation strategies.
- Facilitated stakeholder engagement processes to drive collaboration and consensus on key projects.
- Developed performance metrics and benchmarks to assess departmental success and inform strategic planning.
- Mentored senior managers, fostering leadership development and succession planning within the organization.
- Streamlined operational workflows through process optimization, resulting in enhanced productivity across departments.
- Analyzed market trends to identify growth opportunities, guiding strategic direction for business expansion initiatives.
- Established a culture of continuous improvement by fostering open communication channels and empowering employees to voice their ideas.
- Cultivated a positive work environment that fostered employee engagement, increased retention rates, and boosted overall team morale.
- Managed budgets effectively to ensure optimal use of resources while maintaining financial stability.
- Enhanced team collaboration through regular communication, goal setting, and performance evaluations.
Scheduler
Westbury Center of Mcdonough
12.2023 - 01.2025
- Developed and maintained scheduling systems to optimize resource allocation and project timelines.
- Coordinated cross-functional team schedules to enhance collaboration and ensure project milestones were met.
- Streamlined scheduling processes, resulting in improved workflow efficiency and reduced conflicts.
- Coordinated scheduling for multiple departments, ensuring optimal resource allocation and timely project execution.
- Utilized scheduling software to streamline appointment management and improve operational efficiency.
- Identified process bottlenecks in scheduling workflows, implementing solutions to enhance productivity.
- Trained new staff on scheduling protocols and system usage, fostering a collaborative team environment.
- Utilized advanced software tools like Excel, Outlook, and scheduling-specific platforms to effectively manage comprehensive appointment calendars.
- Communicated scheduling changes to staff members, implementing proof-of-receipt to reduce errors.
- Managed daily scheduling conflicts to reduce operational backlogs and support full shift-coverage.
- Developed strong working relationships with management and executive team through effective scheduling and communication skills.
- Supported company growth by effectively managing an increasing volume of scheduling requests without compromising service quality.
Supervisor Screener
Immunotek Bio Center
04.2007 - 04.2019
- Register new and current plasma donor.
- Conduct basic screening procedures reviewing health related documents, taking vital signs and performing finger sticks.
- Maintain compliance with SOP, current Good Manufacturing Procedures and regulatory guidelines.
- Trains and provides leadership to new/existing employees.
- Oversees all donor screening personnel including conducting interviews, evaluations, coaching, and disciplinary actions.
- Supervised daily operations to ensure compliance with safety and quality standards.
- Trained and mentored staff on best practices and operational procedures.
- Implemented process improvements that enhanced workflow efficiency and reduced errors.
- Coordinated inventory management to optimize supply levels and minimize waste.
Patient Service Representative
Rush Hospital
04.2012 - 01.2019
- Greeting and directing patients to examination rooms.
- Scheduling patient appointments and making reminder calls.
- Informing patients about delays and waiting times.
- Obtaining patients' addresses, contact details, insurance information, and medical histories.
- Facilitated patient registration and appointment scheduling using electronic health record systems.
- Verified insurance eligibility and benefits for diverse patient populations.
- Provided exceptional customer service, addressing patient inquiries with professionalism and empathy.
- Collaborated with clinical staff to ensure accurate information transfer for patient care continuity.
Admissions Clerk
Rush Hospital
11.2016 - 04.2018
- An ER Clerk greets patients and starts processes such as obtaining and verifying identification, insurance and any medical records.
- Work Includes admitting patients and transferring appropriate paperwork.
- The position requires strict patient confidentiality.
Certified Nursing Assistant
Bedcare Care Center
04.2014 - 01.2018
- Feed, bathe and dress patients.
- Take patient vital signs.
- Serve meals, make beds and keep rooms clean.
- Set up medical equipment and assist with some medical procedures.
- Assisted patients with daily living activities, ensuring comfort and dignity.
- Monitored vital signs and reported changes to nursing staff promptly.
- Maintained cleanliness and safety of patient environments per health standards.
- Documented patient care accurately, contributing to continuity of care.
- Provided high-quality personal care services such as bathing, grooming, dressing, and feeding to ensure patient dignity.
- Assisted patients with daily living activities for enhanced comfort and wellbeing.
- Checked patient vitals such as temperature, blood pressure, and blood sugar levels.
Receptionist
Multi-County Community Agency
04.2010 - 05.2014
- Greet and welcome guests as soon as they arrive at the office.
- Direct visitors to the appropriate person and office.
- Answer, screen and forward incoming phone calls.
- Ensure reception area is tidy and presentable, with all necessary stationery and material (e.g. pens, forms and brochures).
Education
Certified Nursing Assistant -
Meridian Community College
Meridian, MS05.2009
High School Diploma -
Meridian High School
Meridian, MS05-2005
Skills
- Well-developed skills in prioritizing, organizing, decision making, time management, and verbal/written communication skills
- Strong computer skills in Microsoft Office 365
- Excellent ability to prioritize and complete tasks with speed and accuracy
- Experience in management and administrative assistant
- Relationship building
- Strategic planning
- Verbal and written communication
- Decision-making
- People management
- Staff management
- Employee development
- Project coordination
- Organizational development
- Goal setting
- Budget control
- Budget management
- Change management
- Staff development
- Program management
- Issues resolution
- Hiring and retention
- Contract and vendor management
- Rules and regulations
Timeline
Scheduler
Westbury Center of Mcdonough
12.2023 - 01.2025
Human Resource Director/Medical Records Specialist
Westbury of McDonough
11.2021 - Current
Admissions Clerk
Rush Hospital
11.2016 - 04.2018
Certified Nursing Assistant
Bedcare Care Center
04.2014 - 01.2018
Patient Service Representative
Rush Hospital
04.2012 - 01.2019
Receptionist
Multi-County Community Agency
04.2010 - 05.2014
Supervisor Screener
Immunotek Bio Center
04.2007 - 04.2019
Certified Nursing Assistant -
Meridian Community College
High School Diploma -
Meridian High School