Teodoro Figueroa
Miami,FL
Summary
Talented Manager with expert team leadership, planning and organizational skills built during successful career. Smoothly equip employees to independently handle daily functions and meet customer needs. Diligent trainer and mentor with exceptional management abilities and results-driven approach. Strong leader and problem-solver dedicated to streamlining operations to decrease costs and promote organizational efficiency. Uses independent decision-making skills and sound judgment to positively impact company success. Customer-focused professional with successful 6-year career in Service INdustry sector. Dynamic successful applying communications and selling in busy business environment. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
19
19
years of professional experience
Work History
Lead Server
Itamae
10.2021 - 02.2024
- Enhanced customer experience by providing attentive and personalized service during their dining visit.
- Oversaw inventory management for front-of-house supplies, minimizing waste while ensuring adequate stock levels.
- Observed servers to provide feedback and coaching in areas requiring improvement.
- Contributed to team success by consistently meeting or exceeding individual sales goals each month.
FOH Manager
Bulla Gastrobar
11.2018 - 09.2019
- Promoted upselling strategies among servers, leading to higher average check values per transaction.
- Motivated staff to perform at peak efficiency and quality.
- Managed staff schedules and maintained adequate coverage for all shifts.
- Performed cash handling activities and secured nightly bank deposits.
National Head of Estimate and Consultation
MAFRE
10.2012 - 10.2017
- Exercised leadership capabilities by successfully motivating and inspiring others.
- Developed complex dashboard and reporting tools to track employees performance metrics.
- Articulated risks and issues to communicate concerns to various levels of management.
- Worked closely with organizational leadership and board of directors to guide operational strategy.
- Assisted in recruiting, hiring and training of team members.
Coordinator of Pre-Delivery Inspector
Toyota Dealership
05.2010 - 09.2012
- Guard over the care and well-being of the vehicles that the dealership own.
- Overseas the preliminary Inspection of the vehicles. Coordinate and supervise the installation of the accessories of the vehicles.
- Ensure the correct repairs of the vehicles that will sent to the workshops. Ensure the quality controls of the vehicles just before the delivery.
- Gathered and organized materials to support operations.
- Implemented project management techniques to overcome obstacles and increase team productivity.
- Evaluated operational practices and identified improvement opportunities to develop revisions for systems and procedures.
Chief of Plant
Rela Autoadhesivos
05.2008 - 05.2010
- Make Weekly Planning of the Production.
- Create the Maintenance Log for the different equipment installed in plant, as also to coordinate the tasks of Corrective and Preventive Maintenance.
- Implement a System of Quality Management (ISO 9001-2000), with CONINDUSTRIA advising.
- Coordinate the activities of the Indusial Safety Department.
- Overseas the fulfillment of the quality standards of the company.
- Demonstrated strong organizational and time management skills while managing multiple projects.
Chief of the Department of Mechanical Maintenance
CONCASA
05.2005 - 04.2008
- Manage the Mechanical Maintenance Department, based on the Operational Reliability of the different heavy machineries than the company relies on.
- Also the creation and managing of the Industrial Safety Department.
- Worked well in a team setting, providing support and guidance.
- Passionate about learning and committed to continual improvement.
- Self-motivated, with a strong sense of personal responsibility.
Education
Bachelor of Science - Mechanical Engineering
UNIMET
Caracas, Venezuela05.2005
GED -
Liceo Los Arcos
Caracas, Venezuela05.1998
Skills
- Sales Techniques
- Hiring and Training
- Negotiation and Conflict Resolution
- Business Planning
- Persuasive Negotiations
- Financial Data Analysis
- Strong Work Ethic
- Spreadsheet Management
- Project Management
- Relationship Building
Cooking
It is the way I used to Relax, Enjoy and give love to those around me. I hate to use recipes... My way of cooking is with whatever I have in the fridge.
Languages
Spanish
Native or Bilingual
Timeline
Lead Server
Itamae
10.2021 - 02.2024
FOH Manager
Bulla Gastrobar
11.2018 - 09.2019
National Head of Estimate and Consultation
MAFRE
10.2012 - 10.2017
Coordinator of Pre-Delivery Inspector
Toyota Dealership
05.2010 - 09.2012
Chief of Plant
Rela Autoadhesivos
05.2008 - 05.2010
Chief of the Department of Mechanical Maintenance
CONCASA
05.2005 - 04.2008
Bachelor of Science - Mechanical Engineering
UNIMET
GED -
Liceo Los Arcos
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