Summary
Overview
Work History
Education
Skills
Timeline
Teona Loving

Teona Loving

Atlanta,GA

Summary

  • Certified SaFe Advanced Scrum Master (SASM) with a total of 10 years of experience with 7 years of Project Management experience in leading small to large scale complex projects.
  • Extensive experience of leading & executing IT programs, with experience of directing all aspects of software project lifecycle with different project methodologies like Waterfall, Agile, Scrum, and SaFe

Overview

11
11
years of professional experience

Work History

Agile Scrum Master

Epiq Global
06.2022 - Current
  • Agile Tools: JIRA, Burndown chart.
  • Continuous Integration: Increased quality by helping team implement/run daily automation tests.
  • Multi-Level Testing: Worked with QA team members and facilitated all levels of testing.
  • Ensured all stories are tested prior to deployment.
  • Test-Driven Development: Managed short lifecycle of code development from ideation to sprints to deployment; encouraged developers to debug previously written code and fostered making their changes with confidence.
  • Tracked Velocity: Tracked and communicated team velocity and sprint/release progress.
  • Collaborated with team and business owner to determine what each Release should include and when it should be delivered.
  • Iteration Review / Demo Sessions: Demonstrated completed functionality to key stakeholders showing progress; gained important feedback.
  • Responsible for release planning, sprint planning, sprint retrospective, daily scrum, resource planning, schedules, mitigation of risks and issues.
  • Facilitated backlog grooming (prioritization & estimation) created stories and acceptance criteria.

Principal Agile Program Manager

Zelis Healthcare
06.2021 - 06.2022
  • Introduced and trained teams to adept scrum methodology and JIRA.
  • Implemented JIRA from TFS to manage and track agile projects within Data Analytics PMO.
  • Facilitated meeting with product owners, business and cross functional teams.
  • Assist Product owner in backlog grooming (prioritization & estimation) and establishing acceptance criteria.
  • Successfully migrated projects from Waterfall to Scrum using JIRA.
  • Responsible for release planning, sprint planning, sprint retrospective, and daily scrum.
  • Interacted with internal stakeholders as voice of customer.
  • Owned and prioritized product backlog.
  • Managed implementation of new features by outlining plans and specifications such as how, where and when each component would work.
  • Coordinated with software developers to create custom applications and trackers to achieve client goals.

Business Analyst

VOWHS (Virtual Office Ware Solutions)
01.2019 - 05.2021
  • Improved business direction by prioritizing customers and implementing changes based on collected feedback.
  • Collaborated with stakeholders to identify business needs and data sources.
  • Generated standard and custom reports to provide insights into business performance.
  • Developed dashboards and reporting tools to track business performance metrics.
  • Generated ad-hoc reports to evaluate specific business requirements.
  • Identified plans and resources required to meet project goals and objectives.
  • Provided detailed technical and operational direction in project challenges, consistently meeting deliverables according to deadlines.
  • Monitored project performance to identify areas of improvement and make adjustments.
  • Scheduled and facilitated meetings between project stakeholders to discuss deliverables, schedules and conflicts.
  • Liaised with product team and development team to help break down requirements.
  • Worked on feature development and code implementation on front-end web applications, back-end API services, API portal and API gateway capabilities.
  • Attended Agile ceremonies, demos and production proving activities.

Clinical Project Manager

Endpoint Clinical
03.2017 - 02.2019
  • Authored Clinical Trial Quality Plan, Clinical Trial Operational Management Plan, and Communication Plan. Reviewed and approved other study plans as appropriate (e.g., Project Plan, Monitoring, Translation Plan)
  • Coordinated with Quality Assurance (QA) staff on scheduling and quality standards for submissions for QA audit
  • Developed test cases and performed UAT of edit checks and validation of manual listings
  • Ensured studies are conducted as per SOP protocol requirement standard
  • Performed Cleaning of Clinical Trial Database using Medidata RAVE
  • Reviewed Clinical Trial Data during study to eliminate erroneous and missing data
  • Developed Study Design Requirement, Design database, Test electronic Case Report Form (eCRF’s)
  • Worked with Clinical Supplies Unit (CSU) to establish and approve parameters for IWRS build, and delivery to study sites
  • Developed Test Cases for User Acceptance Testing (UAT) of test scripts
  • Created Data Management Plan (DMP) to document all data management activities for clinical study, Data Transfer agreement (DTA) for process of data transfers, Data Review Guidelines.
  • Prioritized project plan in order to achieve product goals and metrics.
  • Scheduled and facilitated meetings between project stakeholders to discuss deliverables, schedules and conflicts.

Project Manager, Client Services

Elsevier Inc
01.2013 - 02.2016

Project involved the implementation of a Content Management System (CMS) for Elsevier's E commerce website.

  • Delivered 100% Customer Satisfaction Score for closing of project with 0 tech debt .
  • Coordinating between third party vendor, client and project teams to gather requirements, discuss open defects and track them to closure.
  • Creation and maintaining project plans and created weekly Project status reports and presenting to all key executives/stakeholders
  • Setting up Project processes and guidelines
  • Tools: JIRA, Confluence, MS Project, MS Visio
  • Identified plans and resources required to meet project goals and objectives.
  • Coordinated with cross-functional teams to resolve project issues and mitigate risks.
  • Provided detailed technical and operational direction in project challenges, consistently meeting deliverables according to deadlines.
  • Planned, designed, and scheduled phases for large projects.

Education

Bachelor of Science - Information Technology

Columbia Southern University, Orange Beach, AL
05.2024

Information Technology

Associate of Applied Science - Criminal Justice

Albany Technical College, Albany, GA
12.2013

Skills

  • Certified Safe Advanced Scrum Master
  • Project Management Tools
  • BI & Analytics Tools( Power Bi, Tableau)
  • Web Technologies( HTML, JAVA )
  • Databases ( MySQL)

Timeline

Agile Scrum Master - Epiq Global
06.2022 - Current
Principal Agile Program Manager - Zelis Healthcare
06.2021 - 06.2022
Business Analyst - VOWHS (Virtual Office Ware Solutions)
01.2019 - 05.2021
Clinical Project Manager - Endpoint Clinical
03.2017 - 02.2019
Project Manager, Client Services - Elsevier Inc
01.2013 - 02.2016
Columbia Southern University - Bachelor of Science, Information Technology
Albany Technical College - Associate of Applied Science, Criminal Justice
Teona Loving