Teona Morrison
Norfolk,VA
Summary
Highly organized Executive Assistant with notable experience in managing complex calendars, coordinating international travel, and overseeing high-level meeting preparation. Strong administrative skills including proficiency in MS Office Suite and CRM systems. Proven ability to handle sensitive information with discretion and maintain confidentiality. Demonstrated success in improving organizational processes, enhancing productivity, and implementing strategic solutions for efficiency.
Overview
2
2
years of professional experience
Work History
Executive Assistant
Non Profit Organization
03.2023 - Current
- Provide high-level administrative support to executives, managing calendars, scheduling appointments, and coordinating meetings
- Prepare and edit correspondence, reports, and presentations, ensuring accuracy and professionalism
- Maintain confidential files and documents, exercising discretion and handling sensitive information with upmost confidentiality.
- Act as a liaison between executives, board members, and stakeholders, facilitating effective communication and fostering positive relationships.
- Monitored incoming emails and responded accordingly in a timely manner.
- Assisted in developing policies and procedures pertaining to office administration matters.
- Organized and managed complex calendar of appointments, meetings, and travel arrangements for executive team.
- Developed effective filing systems for easy retrieval of information when needed.
- Answered telephone calls from customers or clients providing assistance where necessary.
- Managed daily invoices, reports and proposals.
- Opened, read and replied to e-mails, letters and correspondence on behalf of executives.
Area Supervisor
Ross Dress for Less
09.2022 - Current
- Train and mentor employees, ensuring they are well-versed in their job duties, resulting in smooth and continuous branch office operations
- Identify opportunities for continuous improvement, implementing enhanced procedures and leveraging technology to achieve operating excellence
- Inspire and motivate team members to take action through effective leadership skills, fostering a positive work environment.
- Managed payroll activities including timesheets submission and approval process.
- Evaluated the effectiveness of existing processes, making recommendations for improvement when necessary.
- Resolved customer complaints in a timely manner, escalating when necessary.
- Monitored employee performance, providing feedback and coaching as needed.
Skills
- Supervisory Skills
- Proficient in Microsoft Office
- Effective Time Management
- Strong Teamwork Abilities
- Excellent Phone Etiquette
- Commitment to Customer Satisfaction
- Exceptional Telephone Skills
- Strong Customer Relations Skills
- Administrative Support
- Database Management
- Calendar Management
- Bookkeeping
- File Organization
References
David Lee, Ross Store Manager, 757-466-5051
Timeline
Executive Assistant
Non Profit Organization
03.2023 - Current
Area Supervisor
Ross Dress for Less
09.2022 - Current
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