Teoney Stampley

Vallejo,CA

Summary

Direct Care Supervisor with a strong record of enhancing productivity and efficiency in healthcare environments. Demonstrated expertise in patient care management and team leadership, resulting in improved client satisfaction and operational effectiveness. Proven ability to implement strategic planning and staff development initiatives, achieving significant cost savings and streamlined processes. Recognized for exceptional time management and technical skills, consistently delivering high-quality work in fast-paced settings.

Overview

years of professional experience

Work History

Asset Protection Associate

Walmart

American Canyon, CA

11.2022 - Current

Developed and implemented loss prevention strategies to mitigate asset theft risks.
Executed safety protocols to protect the store's assets.
Conducted investigations related to inventory discrepancies and shrinkage control.
Oversaw internal and external shoplifter apprehension and detention processes.
Trained new hires on asset protection procedures effectively.
Provided exceptional customer service while prioritizing loss prevention measures.
Reviewed CCTV footage to gather evidence of theft or misconduct incidents.
Responded promptly to all store alarm activations.
Utilized loss prevention software to track inventory and identify discrepancies.
Prepared detailed incident reports following theft or attempted theft events.

Direct Care Supervisor

Omeleagh Inc

Vallejo, CA

09.2018 - 01.2023

Maintained accurate documentation of services provided to residents.
Developed and executed individualized care plans for each resident.
Implemented behavior management techniques to address resident needs.
Kept informed of advances in medicine and computerized diagnostic and treatment equipment.
Participated in on-call rotation for after-hours support.
Communicated with patients compassionately while ensuring confidentiality of medical information.
Transported and accompanied residents to medical appointments, shopping trips, and recreational activities.
Evaluated direct care staff performance through observation, coaching, and formal reviews.
Collaborated with various departments to enhance service coordination.
Facilitated team-building activities to enhance collaboration among direct care staff.
Coordinated work activities and schedules for medical, nursing, and physical plant teams.
Assisted in developing departmental budgets and setting operational goals.
Responded swiftly and effectively to emergency situations.

Receptionist

Six Flags

Vallejo, CA

07.2020 - 11.2022

Delivered comprehensive administrative support, including typing, filing, and document management.
Monitored inventory of office supplies, placing orders to maintain optimal stock levels.
Compiled data into organized reports for management review and decision-making.
Prepared welcome packages for new hires to facilitate smooth onboarding processes.
Scheduled appointments for clients and visitors to optimize office workflow.
Maintained an organized filing system for confidential client information per company policy.
Managed reception area by organizing materials and ensuring a tidy environment.
Responded to internal inquiries regarding office operations to enhance communication.
Greeted and directed visitors to appropriate personnel and answered large number of calls and emails daily.
Scheduled and confirmed appointments.
Maintained daily calendars, set appointments with clients and planned daily office events.
Answered, screened, and forwarded incoming phone calls while managing multi-line telephone systems.

Education

High School Diploma -

Penn Foster Career School

Scranton, PA

12-2015

Skills

Team collaboration and employee training
Internal auditing and incident reporting
Surveillance monitoring and CCTV analysis
Loss prevention and safety protocols
Time management and reliability
Problem-solving and analytical skills
Individualized care planning
Team collaboration
Crisis intervention and behavior management
Staff training and mentoring

Customer service excellence
Documentation accuracy and compliance
Safety protocols adherence
Conflict resolution strategies
Patient advocacy and safety
Financial operations oversight
Healthcare delivery optimization
Resource monitoring and allocation
Goal attainment strategies
Strategic planning and time management

References

References available upon request.

Timeline