Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Te’Onna Lind

Lancaster

Summary

Skilled Customer Service and EVS Housekeeping with experience in maintaining clean, sanitary and comfortable environments in a variety of settings. Strengths include efficient cleaning techniques, adaptability to shifting priorities, and keen observation skills for identifying maintenance needs. History of contributing to team success through hard work, attention to detail and excellent organizational skills. Demonstrated ability to make significant improvements in cleanliness and overall aesthetic appeal of spaces.

Communicative customer service professional motivated to maintain customer satisfaction and contribute to company success. History managing large amounts of inbound calls and sustaining satisfactory relationships with customers. Offers skill with CRM systems paired with outstanding active listening and multitasking abilities.

Overview

3
3
years of professional experience
2026
2026
years of post-secondary education

Work History

EVS Housekeeper

OhioHealth Berger Hospital
Circleville
10.2024 - Current
  • Maintained cleanliness and sanitation standards in patient rooms and common areas.
  • Operated cleaning equipment and chemicals safely and efficiently.
  • Responded promptly to cleaning requests from nursing staff and management.
  • Performed daily cleaning tasks such as dusting, mopping floors, vacuuming carpets, emptying wastebaskets, scrubbing toilets and sinks.
  • Cleaned and maintained all patient rooms, bathrooms, corridors, offices and other assigned areas according to established procedures.
  • Sanitized patient rooms after discharge using appropriate chemicals and supplies.
  • Reported any safety hazards or equipment malfunctions immediately to the supervisor.
  • Greeted visitors warmly upon entering the facility; provided directions or assistance when necessary.
  • Wiped down surfaces and refilled soap and hand sanitizer to prevent spread of germs.
  • Disinfected public areas frequently and provided spot cleaning to maintain clean, welcoming atmosphere.
  • Dusted, swept and mopped to maintain clean, safe environment for clients.
  • Steam-cleaned or shampooed carpets.
  • Polished windows, glass partitions or mirrors using sponges or squeegees.

Restaurant Team Member

Da Que Bbq
Lancaster
04.2024 - 10.2024
  • Utilized document management system to organize company files, keeping up-to-date and easily accessible data.
  • Determined consumer needs to provide products and services appealing to larger market.
  • Maintained positive working relationship with fellow staff and management.
  • Collaborated with team members to achieve daily goals.
  • Assisted in inventory management, ensuring stock levels met demand without excess.
  • Adhered to safety guidelines while operating machinery or stocking shelves.
  • Received, processed, and stocked merchandise in accordance with store policies.
  • Monitored expiration dates on food items for freshness assurance.
  • Looked for ways to go above and beyond job requirements.
  • Trained new team members using approved training materials and information.
  • Built and maintained working relationships with peers and upper management.
  • Maintained excellent levels of workplace cleanliness around equipment to enhance safety and productivity.
  • Performed opening and closing duties such as setting up displays, restocking items, and cleaning the sales floor.
  • Operated cash registers to process payments from customers.
  • Provided excellent customer service in a fast-paced restaurant environment.
  • Prepared and served food and beverages according to restaurant standards.
  • Maintained cleanliness and organization of dining and kitchen areas.
  • Assisted in training new team members on procedures and best practices.
  • Assisted in taking customer orders and providing recommendations.
  • Answered phone calls promptly and handled inquiries from customers courteously.
  • Followed health code regulations when handling food items safely.
  • Greeted customers and provided menus.
  • Cleaned cooking equipment after use according to safety protocols.
  • Organized takeout orders for customers on the go or ordering ahead of time.
  • Stocked condiments, toppings and other food items during slow hours to avoid dashing to kitchen during peak times.

Team Member

Amanda Roller Rink
Amanda
09.2022 - 04.2023
  • Assisted customers with skate rentals and safety equipment.
  • Maintained cleanliness and organization of the rink area.
  • Supported team members during events and special activities.
  • Monitored skate area for safety hazards and reported issues.
  • Helped set up and dismantle equipment for events and parties.
  • Maintained a clean and organized work area throughout shift.
  • Operated cash registers to process payments from customers.
  • Greeted customers upon entering the store with friendly demeanor.
  • Rotated through series of different stations based on team needs.
  • Monitored expiration dates on food items for freshness assurance.
  • Received, processed, and stocked merchandise in accordance with store policies.

Education

Buckeye Community School
Circleville, Ohio

Skills

  • Cleaning techniques
  • Chemical safety
  • Equipment operation
  • Inventory management
  • Relationship building
  • Retail marketing
  • Retail store support
  • Service upselling
  • Call center experience
  • Strong teamwork
  • Clerical support
  • Customer relations
  • Communication skills
  • Customer service

Languages

English
Full Professional

Timeline

EVS Housekeeper

OhioHealth Berger Hospital
10.2024 - Current

Restaurant Team Member

Da Que Bbq
04.2024 - 10.2024

Team Member

Amanda Roller Rink
09.2022 - 04.2023

Buckeye Community School

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