Teonna Moore-Powell
Charlotte,NC
Summary
Hardworking employee with customer service, multitasking, and time management abilities. Devoted to giving every customer a positive and memorable experience.
Overview
4
4
years of professional experience
Work History
Esthetician/Front Desk Receptionist
Jiva Skin Clinic
Indian Trail, NC
03.2024 - 08.2024
- Maintained rigorous standards of sanitation and sterilization as directed by law and spa's policies and procedures.
- Set up patient rooms and sterilized equipment.
- Kept detailed records of client visits, treatments performed, and product purchases.
- Developed a thorough understanding of available services by participating in training sessions.
- Adhered to safety protocols throughout all procedures to minimize risk of injury or infection.
- Educated clients on proper skin care techniques according to individual needs.
- Maintained cleanliness of treatment room and equipment between appointments.
- Greeted clients upon arrival to spa and provided information about services offered.
- Provided excellent customer service and skincare treatments to clients.
- Prioritized and organized tasks to efficiently accomplish service goals.
- Maintained up-to-date knowledge of latest trends in esthetics industry through research.
- Answered multi-line phone, returned clients calls and scheduled appointments.
Assistant Teacher
Sunshine Daycare
Charlotte, NC
09.2022 - 12.2023
- Implemented lesson plans for students with varying learning styles.
- Met with administrators and department team members to work on curriculum planning and assessment methods.
- Organized instructional materials, bulletin boards, displays, and demonstrations.
- Supervised small group activities.
- Participated in parent-teacher conferences to discuss children's development and progress.
- Built and strengthened positive relationships with students, parents and teaching staff.
- Assisted classroom teacher in developing and implementing lesson plans.
Teacher's Assistant/Administrative Assistant
Kumon Learning Center
Charlotte, NC
08.2021 - 09.2022
- Evaluated students on monthly basis and adjusted lessons accordingly to incorporate improvements.
- Provided individualized instruction to meet the needs of all students.
- Encouraged critical thinking skills and problem-solving strategies among students.
- Scheduled and held parent-teacher conferences to keep parents up-to-date on children's academic performance.
- Graded student papers and assignments to track student progression.
- Prepared and graded subject tests for students.
- Answer multiple lines to assist with payments, any issue, update any additional information in the system as far as address, telephone number, taking payments.
- Filing paperwork
- Scheduling conference along with meetings.
Administrative Assistant
Beautiful Soul
Charlotte, NC
03.2021 - 07.2021
- Pleasantly welcomed visitors, answered phone calls, and maintained front reception desk.
- Coordinated mailings including sorting mail, preparing packages for shipping via courier service or postal service.
- Managed incoming calls while providing information or transferring callers to appropriate personnel.
- Provided administrative support to the executive team, including scheduling meetings and managing calendars.
- Conducted research, compiled and typed statistical reports, synthesized information and provided excellent communication to disseminate information throughout organization.
- Scheduled appointments between clients and customers and internal staff members.
- Kept office equipment functional and supplies well-stocked to promote efficient operations.
Team Member
Smoothie King
Charlotte, NC
07.2020 - 03.2021
- Operated cash register or POS system to receive payment by cash, check and credit card.
- Learned roles of other departments to provide coverage and keep store operational.
- Directed trash removal and sanitation procedures to keep aisles and register area organized.
- Scanned items and checked pricing on cash register for accuracy.
- Trained and mentored new cashiers to maximize performance with skilled, efficient and knowledgeable team members.
- Issued receipts, refunds, credits or change due to customers.
- Answered customer inquiries regarding store policies and procedures.
Education
Licensed - Esthetics
`NC Nails & Esthetics Academy
Charlotte, NC08-2024
High School Diploma -
Independence High School
Charlotte, NC06-2022
Skills
- Skin rejuvenation
- Client needs assessment
- Infection control
- Customized skincare plans
- Client consultation
- Retail sales
- Facial treatment customization
- Social media marketing
- Wellness and relaxation techniques
- Multitasking and organization
- Skincare services
- Body hair removal
- Spa management
Timeline
Esthetician/Front Desk Receptionist
Jiva Skin Clinic
03.2024 - 08.2024
Assistant Teacher
Sunshine Daycare
09.2022 - 12.2023
Teacher's Assistant/Administrative Assistant
Kumon Learning Center
08.2021 - 09.2022
Administrative Assistant
Beautiful Soul
03.2021 - 07.2021
Team Member
Smoothie King
07.2020 - 03.2021
High School Diploma -
Independence High School
Licensed - Esthetics
`NC Nails & Esthetics Academy
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