Teonta Keyes
Washington,DC
Summary
Successful Produce/Courtesy clerk with 1 years of experience addressing customer requests and concerns. Expert at providing relevant information and options to successfully resolve issues. Upbeat and energetic handling difficult situations through resourcefulness and adaptability.
Overview
1
1
year of professional experience
Work History
Dollar Tree
Shameka
Washington DC, DC
07.2022 - Current
- Greeted customers, helped locate merchandise and suggested suitable options.
- Organized store merchandise racks and displays to promote and maintain visually appealing environments.
- Maintained clean sales floor and straightened and faced merchandise.
- Helped customers complete purchases, locate items and join reward programs.
- Operated cash register for cash, check and credit card transactions with excellent accuracy levels.
- Worked flexible schedule and extra shifts to meet business needs.
- Restocked and organized merchandise in front lanes.
- Answered questions about store policies and addressed customer concerns.
- Promoted customer loyalty and consistent sales by delivering friendly service and knowledgeable assistance.
- Worked closely with shift manager to solve problems and handle customer concerns.
- Maintained cash drawer of $75 or more per shift.
- Greeted over hundreds of patients per day.
- Performed cash, card and check transactions to complete customer purchases.
- Replenished sales floor merchandise and organized shelves, racks and bins for optimal appearance.
- Maintained current knowledge of store promotions and highlighted sales to customers.
Safeway
Andrew
Washington DC , DC
10.2021 - 05.2022
- Helped customers take merchandise out of store and loaded items into vehicles.
- Addressed customer needs for price checks and merchandise retrieval from upper shelves or stockroom.
- Assisted customers with large purchases by carrying items to vehicles.
- Trained new personnel regarding company operations, policies and services.
- Restocked and organized merchandise in front lanes.
- Received and unloaded new items upon delivery and checked products for damage and order accuracy.
- Pleasantly greeted customers and provided prompt and courteous service.
- Checked for outdated and overripe grocery items and removed from inventory.
- Assisted customers with price checking fruits and vegetables and finding requested items in department.
- Maintained safe, neat and clean working environment and closely monitored for wet floors or other hazards.
- Stocked shelves, racks, and cases with new or transferred merchandise.
- Kept work areas neat, clean and free from debris.
- Labeled products, rotated stock and fronted merchandise for appealing display.
- Interacted with guests in friendly and knowledgeable way.
- Greeted store customers and discussed needs.
- Unloaded deliveries from trucks in prompt fashion.
- Stocked shelves to match planogram images and instructions.
Education
HD Woodson
Skills
- Customer Service
- Cleaning and Sanitation
- Safe Food Handling
- Stockroom Maintenance
- Packaging and Labeling
- Unloading Deliveries
- Motivated Team Player
- Critical Thinking
- Understanding Customer Needs
- Bagging Procedures
- Product Restocking
- Store Cleaning
- Issue and Complaint Resolution
- Teamwork and Collaboration
- Display Arrangements
- Building Customer Trust and Loyalty
- Guest Greeting
Timeline
Dollar Tree
Shameka
07.2022 - Current
Safeway
Andrew
10.2021 - 05.2022
HD Woodson