Overview
Work History
Education
Skills
References
Timeline
Generic

Teonya Fowler

Frederick,MD

Overview

17
17
years of professional experience

Work History

Medical Office Assistant

JHCP Frederick
Frederick, MD
02.2008 - Current
  • Performed basic clerical duties such as filing documents, entering data into the computer system, photocopying forms and documents.
  • Collected information, verified insurance and collected co-payments for patients as part of check-in process.
  • Prepared reports, invoices, letters, or medical records using word processing, spreadsheet, or other software applications.
  • Provided guidance to patients regarding their care plan or treatment options.
  • Greeted patients and visitors in a professional and friendly manner.
  • Scheduled and confirmed patient appointments and consultations.
  • Monitored office supplies inventory and placed orders when necessary.
  • Communicated with patients with compassion while keeping medical information private.
  • Collaborated with multi-disciplinary staff to improve overall patient care and response times.
  • Compiled and coded patient information or data in appropriate computer system.
  • Maintained a clean work environment by adhering to infection control protocols.
  • Routed laboratory or diagnostic results to appropriate staff.
  • Maintained confidentiality of records relating to clients' treatment
  • Communicated with patients to resolve inquiries, schedule appointments and address billing questions.
  • Collected co-pays and insurance data, applying full and proper payment to patient accounts.
  • Managed front office customer service, appointment management, billing and administration tasks to streamline workflow.
  • Verified insurance coverage for each patient visit.
  • Registered patients and scheduled appointments.
  • Adhered to HIPAA requirements to safeguard patient confidentiality.
  • Assisted with referrals and prepared medical records for patients.

Education

High School Diploma -

Western Senior High School
Baltimore, MD
06-2002

Bachelor of Science - Business Management

University of Phoenix
Tempe, AZ

Skills

  • Payment collection and processing
  • Physician assistance
  • Insurance billing procedures
  • Medical software applications
  • Healthcare coding
  • Patient registration
  • OSHA compliance
  • Insurance authorizations
  • HIPAA regulations
  • ICD-10 coding
  • Co-pay collection
  • Medical terminologies
  • Problem-solving
  • Schedule management
  • Front desk management
  • Emergency procedures
  • Patient flow
  • Regulatory compliance
  • Meeting planning
  • Phone and email etiquette
  • Positive attitude
  • Multi-line telephone management

References

References available upon request.

Timeline

Medical Office Assistant

JHCP Frederick
02.2008 - Current

High School Diploma -

Western Senior High School

Bachelor of Science - Business Management

University of Phoenix

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Teonya Fowler