Tepinkye Cooper, BSN, RN, CMCN
Chicago,IL
Summary
Nursing professional with 18 years of experience in managed care case management and chronic disease management for diverse populations, including pediatrics and geriatrics. Demonstrated success in leading quality improvement initiatives that enhance patient outcomes and ensure compliance with regulations. Specialized in community and behavioral health, with a commitment to serving the LGBTQIA community through effective collaboration with stakeholders.
Overview
11
11
years of professional experience
1
1
Certification
Work History
Lead Register Nurse
Howard Brown Health
Chicago, Illinois
12.2023 - Current
- Deliver comprehensive nursing care and telephonic triage, conducting focused assessments and facilitating timely, appropriate disposition.
- Served as liaison between patients and providers, ensuring access to services aligned with clinical needs and care plans.
- Provide nursing leadership in primary care and infectious disease clinics while ensuring regulatory compliance.
- Provides nursing leadership in primary care, sexual health, STD, and hepatitis clinics, ensuring compliance with public health regulations and documentation standards.
- Performs laboratory procedures and oversees specimen handling per safety and compliance standards.
- Acts as liaison between patients, providers, and ancillary staff, supporting continuity of care.
- Maintains accurate patient records, meeting regulatory and accreditation requirements.
- Coordinated medical care with other providers, scheduled patient follow-up appointments, and ensured timely communication of care plans.
- Evaluate all patients' ability to understand health plans, perform health education as needed, and notify the appropriate provider as necessary.
- Provided counseling, home treatment advice, and crisis intervention according to established protocols and standards.
- Ensured prompt referrals to suitable care levels to enhance patient outcomes.
- Contributed to Quality Improvement process through data collection, evaluation of results, and implementation of actionable recommendations.
- Provided patient education on disease process, treatments, medications, diet, and lifestyle modifications.
Managed Care Register Nurse
Advocate Aurora Health
Chicago, Illinois
04.2023 - 12.2023
- Coordinate care for patients enrolled in managed care plans with complex and chronic health conditions.
- Conducted comprehensive chart reviews, medication reconciliation, and utilization analysis to identify care gaps and enhance patient outcomes.
- Contributed to daily huddles by making clinical recommendations to improve care delivery and prevent avoidable hospitalizations.
- Maintained accurate case documentation aligned with reimbursement and regulatory requirements.
- Served as an internal consultant for care management compliance, ensuring adherence to CMS, Medicaid, Medicare, OSHA, and accrediting body standards.
- Participated in performance improvement initiatives, analyzing and reporting data to identify compliance gaps and streamline processes.
- Demonstrated leadership in applying statutes, rules, and professional nursing standards to care delivery.
- Provided expert guidance for care management program, evaluated complex cases, and communicated key regulatory requirements to ensure compliance.
- Provided patient education on various health topics and medications.
Licensed Practical Nurse
Human Resources Developmental Institute
Chicago, Illinois
01.2016 - 08.2021
- Managed medication and supply inventories while ensuring compliance with policies, procedures, and regulatory standards.
- Performed admissions and discharge assessments, health screenings, and accurate clinical documentation.
- Executed providers’ orders, administered medication safely, and monitored patient responses.
- Demonstrates sound judgment and maintains strict confidentiality.
- Applied working knowledge of substance use disorders, intoxication's, overdose, and withdrawal syndromes.
- Received, reviewed, recorded, and executed physicians' orders.
- Adapted to changing situations by reprioritizing tasks to effectively address current patient needs.
- Utilized thorough knowledge of policies, procedures, and standards to ensure accurate and compliant clinical practices.
Licensed Practical Nurse
Abundant Home Health, Inc
01.2015 - 12.2019
- Delivered home health nursing services focused on patient safety, chronic disease management, compliance, and care coordination.
- Assessed clients’ needs and connected patients with community and healthcare resources.
- Advocated for patients to align care with treatment plans and regulatory standards, enhancing patient outcomes.
- Demonstrated working knowledge of Medicare and Medicaid regulations for home care.
- Documented services in compliance with regulatory and agency requirements to ensure quality care.
- Demonstrated understanding of organizational and nursing policies and procedures.
- Completed patient care documentation in electronic medical record promptly to maintain accurate and up-to-date patient information.
- Conducted independent home visits in diverse communities to provide patient care.
Education
Bachelor of Science - Nursing
University of Illinois At Chicago
Chicago, IL01-2025
Associate Degree - Applied Science
Malcom X College
Chicago, IL01-2022
Diploma - Practical Nursing
Brown Mackie College
Merrillville, IN01-2007
Skills
- Direct patient care
- Clinical documentation
- Medication administration
- Nursing assessments
- Care coordination
- Patient and family education
- Utilization Management
- Care Gap Closures
- Medication reconciliation
- Telephonic triage
- Patient safety monitoring
- Outcome reporting
- Quality improvement
- Regulatory Compliance
- Medicare & Medicaid regulations
- Managed Care
- Electronic medical records
- Report writing
- Health records management
- Patient workflow management
- Policy compliance
- Infection control
- Treatment Planning
- Pediatrics- Geriatric care
- Mental health care
- Disease prevention
- Staff training
- Nursing staff leadership
- Interprofessional collaboration
- Multidisciplinary collaboration
- Clinical judgment
- Triage assessment
- Charting medication administration
- Advocacy
- Health education
- Microsoft Office
- Google Workplace
- Data tracking
- Ethical decision making
- Referral generation
- Mental health care
- Nursing assessments
- Patient safety monitoring
- Referral generation
- Chronic disease management
- Clinical judgment
Certification
- Registered Nurse, 2023
- Licensed Practical Nurse, 2008
- Certified Managed Care Nurse (CMCN), 2016
- CPR/BLS, Current
Accomplishments
HRSA NurseCorp Scholarship 2021
Timeline
Lead Register Nurse
Howard Brown Health
12.2023 - Current
Managed Care Register Nurse
Advocate Aurora Health
04.2023 - 12.2023
Licensed Practical Nurse
Human Resources Developmental Institute
01.2016 - 08.2021
Licensed Practical Nurse
Abundant Home Health, Inc
01.2015 - 12.2019
Bachelor of Science - Nursing
University of Illinois At Chicago
Associate Degree - Applied Science
Malcom X College
Diploma - Practical Nursing
Brown Mackie College