Overview
Work History
Education
Skills
Accomplishments
References
Timeline
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Tequa Alexander

Phenix City,AL

Overview

17
17
years of professional experience

Work History

Phlebotomist

Grifols Biomat USA
Phenix City, AL
03.2024 - Current
  • Performed venipuncture and other blood collection procedures according to established standards.
  • Assisted in the preparation of laboratory specimens for analysis and testing.
  • Maintained a clean, safe, and organized work environment.

Correctional Officer II

Jack T Rutledge State Prison
07.2019 - Current
  • Keep the accountable for the inmates and supervisor the inmates
  • Transport inmates from appointment and to the hospital
  • Field Training Officer, my job to train new officer to fulfill their duties
  • Drive around the perimeter to make sure it secure and no inmates
  • Monitor cameras, open door and answer phone calls

Money Room Clerk

Five Star Food Service
Lagrange, GA
01.2014 - Current
  • Company Overview: Lagrange, GA
  • Responsible for helping maintain a daily balance of $120,000
  • Handling deposits daily of $100,000
  • Responsible for making sure the right place get the right amount of money
  • Handle deposit for Kia, and Macon cafeteria
  • Lagrange, GA

CSR- Customer Service Representative

TSYS
Columbus, Georgia
10.2017 - 08.2019
  • Company Overview: Columbus, Georgia
  • Responsible for assisting with Quick Remit Payments
  • Handle and process Balance Transfer, Add/Removing Authorized Users and Address Changes
  • Responsible for Adjusting Fees
  • Responsible for reviewing Applications for opening and closing of account
  • Responsible for submitting Fraud & or Non Fraud Disputes
  • Columbus, Georgia

Mail Support Specialist

BancTec
Columbus, GA
01.2012 - 01.2014
  • Company Overview: Columbus, GA
  • Execute daily operations of office machines, equipment, and software such as OPEX, Omation 150, Microsoft Outlook, MS Office products
  • Subject matter expert in all medical claims and payments such as Cancer Sickness, Accident, Medical Supplemental, Wellness, Dental, and Flex applications with hourly quota expectations
  • Receives, opens, and distributes incoming postal and internal mail; verifies documents to determine their proper destination and notes as copies, originals, or faxes; determines the proper disposition for items that do not have individual or department designations
  • Columbus, GA

Crew Member

Kentucky Fried Chicken
Columbus, GA
01.2010 - 01.2012
  • Company Overview: Columbus, GA
  • Executed daily operations of greeting customers, obtaining food and beverage orders, retrieving orders when ready, filling beverages, while maintain the handing of funds
  • Train new hires in the day-to-day operations, such as safe food handling procedures and sanitation practices
  • Cleaned, stocked and restocked workstations maintain the restaurant quality interior and exterior
  • Columbus, GA

Sales Associate

Dollar Tree
Phenix City, AL
01.2008 - 01.2010
  • Company Overview: Phenix City, AL
  • Conduct financial transactions with customers
  • Such as receiving payments by cash, check, credit card; operating cash registers; and bagging or packaging purchases
  • Recommended products, assisted in locating merchandise based on customers demand, and needs
  • Phenix City, AL

Education

Current Studies - Nursing

CHATTAHOOCHEE VALLEY COMMUNITY COLLEGE
Phenix City, AL
10.2024

High School Diploma -

CENTRAL HIGH SCHOOL
01.2009

Skills

  • Documentation & Records Management
  • MS Office & Email Products
  • Quality Improvement Processes
  • Teamwork and Training
  • Team & Group Leadership
  • Excellent oral and interpersonal communication skills

Accomplishments

  • Reputation for work habits that produce quality results coupled with desire to learn new skills to continue serving best needs of clients/support center.
  • Demonstrates ability to build and maintain effective business relationships.
  • Effectively prioritize broad range of responsibilities with concentration, speed, and accuracy; ability to maintain established service levels, and ability to meet departmental requirements.

References

Available upon request

Timeline

Phlebotomist

Grifols Biomat USA
03.2024 - Current

Correctional Officer II

Jack T Rutledge State Prison
07.2019 - Current

CSR- Customer Service Representative

TSYS
10.2017 - 08.2019

Money Room Clerk

Five Star Food Service
01.2014 - Current

Mail Support Specialist

BancTec
01.2012 - 01.2014

Crew Member

Kentucky Fried Chicken
01.2010 - 01.2012

Sales Associate

Dollar Tree
01.2008 - 01.2010

Current Studies - Nursing

CHATTAHOOCHEE VALLEY COMMUNITY COLLEGE

High School Diploma -

CENTRAL HIGH SCHOOL

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