Night Receptionist
Rodeway Inn & Suites
07 2021 - 11 2023
- Ensured cleanliness of lobby area and attended to any necessary maintenance tasks, contributing to a well-presented hotel environment.
- Supported daytime reception team by preparing detailed handover notes highlighting key overnight events and tasks completed.
- Liaison between guests and other hotel departments such as concierge, restaurant reservations or transportation services.
- Enhanced guest experience by efficiently managing check-ins and check-outs during night shifts.
- Coordinated with housekeeping staff to ensure timely room turnovers for incoming late-night arrivals.
- Maintained accurate records of room bookings, payments, and other relevant information for smooth operations.