Summary
Overview
Work History
Education
Skills
Timeline
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Tequieri Moody

Clarkston ,GA

Summary

Dynamic leader with proven expertise in operations management and customer satisfaction, honed at Longhorn Steakhouse. Excelled in team management and problem-solving, significantly enhancing service quality and efficiency. Skilled in inventory control and staff management, fostering a positive work environment and driving performance improvements. Demonstrates a passion for excellence and a commitment to achieving company goals.

Experienced with overseeing all aspects of restaurant operations, ensuring smooth day-to-day functioning. Uses leadership skills to improve staff performance and drive customer satisfaction. Track record of maintaining high standards in food safety, inventory management, and service excellence.

Professional with strong background in hospitality management, ready to drive operational excellence and elevate guest satisfaction. Adept at team collaboration, leading staff to meet and exceed goals, and adapting to changing needs. Skilled in inventory management, staff training, customer service, and financial oversight. Known for reliability, problem-solving abilities, and maintaining high standards.

Overview

8
8
years of professional experience

Work History

Restaurant Manager

Longhorn Steakhouse
01.2023 - Current
  • Managed daily operations to ensure a high level of efficiency, consistency, and quality in both food and service.
  • Carefully interviewed, selected, trained, and supervised staff.
  • Met, greeted, and encouraged feedback from customers and used feedback to implement positive changes within restaurant.
  • Reconciled cash and credit card transactions to maintain accurate records.
  • Promoted positive atmosphere and went above and beyond to guarantee each customer received exceptional food and service.
  • Optimized labor costs by closely monitoring schedules, adjusting staffing levels according to business needs, and employing cross-training strategies.
  • Conducted performance evaluations for staff members, identifying areas of improvement while recognizing outstanding achievements as well.
  • Effectively managed payroll and timekeeping, and paperwork for new hires and terminations.

Dispatcher

Amazon
10.2019 - 11.2022
  • Managed high-stress situations calmly and effectively, ensuring timely assistance to those in need.
  • Communicated with drivers and personnel to coordinate timely delivery of goods and materials.
  • Directed dispatching, routing, and tracking of Number fleet vehicles.
  • Collaborated with fellow dispatchers to maintain a seamless workflow during shift changes.
  • Maintained accurate records of all dispatched calls, improving data tracking for future analysis.
  • Managed conflict resolutions with customers, drivers and other personnel to encourage professional relationships and promote respect.
  • Reduced errors in dispatch logs by implementing a thorough double-check system for all entries.

Assistant Manager

Hertz
12.2016 - 05.2019
  • Supervised day-to-day operations to meet performance, quality and service expectations.
  • Maintained a clean, safe, and organized store environment to enhance the customer experience.
  • Developed strong working relationships with staff, fostering a positive work environment.
  • Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
  • Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
  • Completed regular inventory counts to verify stock levels, address discrepancies, and forecast future needs.
  • Promoted teamwork within the workplace by encouraging collaboration among staff members on various project tasks.

Education

Marketing - Marketing

Georgia State University
Atlanta, GA

High School Diploma -

Newton High School
Covington, GA
05.2007

Skills

  • Team management
  • Inventory control and record keeping
  • Customer engagement
  • Staff management
  • Operations management
  • Point of sale (POS) system operation
  • Passion for customer satisfaction
  • Supervisory skills
  • Regulatory compliance
  • Labor and food cost control
  • Problem-solving

Timeline

Restaurant Manager

Longhorn Steakhouse
01.2023 - Current

Dispatcher

Amazon
10.2019 - 11.2022

Assistant Manager

Hertz
12.2016 - 05.2019

Marketing - Marketing

Georgia State University

High School Diploma -

Newton High School

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Tequieri Moody