Tequila Douglas
COLLEGE PARK,GA
Summary
Proven leader and effective communicator, adept at complex problem-solving and time management. At L.O.V.E, enhanced customer satisfaction and team performance through innovative solutions and cross-training. Skilled in verbal and written communication, consistently achieving goals with precision and efficiency. Demonstrates a strong track record of success, improving operational outcomes and fostering team agility.
Overview
35
35
years of professional experience
Work History
Salon Cosmetologist
L.O.V.E. Ladies of Various Expectations
01.1993 - Current
- Ensured compliance with state regulations regarding sanitation procedures for equipment cleaning and disinfection practices within the salon space.
- Promoted the salon''s brand image through participation in community events, social media outreach efforts, or word-of-mouth referrals from satisfied customers.
- Delivered outstanding bridal styling services for wedding parties, contributing to memorable occasions for clients.
- Built lasting relationships with clients through engaging conversations and attentive listening during appointments.
- Maintained a clean and organized work station for efficient service delivery and client comfort.
- Executed precision haircuts using advanced cutting techniques to achieve desired looks while maintaining healthy hair conditions.
- Demonstrated excellent time management skills by consistently completing services within allotted appointment times while maintaining quality results.
- Stayed up-to-date on industry trends by attending professional development workshops, trade shows, and networking events.
- Performed various hair coloring techniques such as balayage, highlights, lowlights, and all-over color for stunning results.
- Assisted in training new salon staff members on salon procedures, techniques, and workplace expectations to ensure a cohesive team dynamic.
- Provided knowledgeable advice on proper hair care routines, including product recommendations tailored to individual needs.
- Collaborated with other stylists and team members for smooth salon operations and shared learning experiences.
- Assisted in managing salon inventory for timely replenishment of supplies while reducing waste expenses.
- Contributed to a positive work environment by supporting coworkers in their tasks when needed or requested.
- Enhanced client satisfaction by providing personalized hair and makeup consultations.
- Offered specialized treatments such as keratin smoothing therapy and deep conditioning treatments to improve hair health and manageability.
- Managed appointment scheduling efficiently using software systems that allowed seamless booking experience for both staff members and clientele.
- Collaborated with salon management to brainstorm innovative marketing strategies aimed at attracting new clients and retaining existing ones.
- Booked appointments, answered phones, greeted clients, handled payments, and created client service tickets.
- Answered phone calls and emails to schedule client appointments.
- Demonstrated high level of customer service to increase retention and satisfaction.
- Processed payments, entering sales in register for prompt customer service.
- Kept work areas, tools, and equipment clean and properly sanitized to minimize disease transfer and health risk of shared environment.
- Supported reception desk, receiving phone calls, entering appointments, and collecting payments for services rendered.
- Attended regular trainings and workshops to maintain cosmetology license and stay current on technique and skills.
- Maintained client treatment records and designed long-term care programs for return customers.
- Researched latest trends in hair and makeup to stay updated on color, style, and technique.
Substitute Teacher
TMSA
08.2022 - 08.2023
- Followed classroom plans left by class teacher to continue student education and reinforce core concepts.
- Upheld classroom routines to support student environments and maintain consistent schedules.
- Developed strong rapport with students through consistent encouragement and support, fostering a positive learning atmosphere conducive to academic growth.
- Repeatedly requested as substitute teacher by teachers based on excellent past referrals and trusted performance.
- Kept students on-task with proactive behavior modification and positive reinforcement strategies.
- Maintained day-to-day classroom management and discipline to promote learning initiatives.
- Enhanced classroom management by implementing positive reinforcement strategies and maintaining clear expectations for behavior.
- Supervised lunchroom and recess activities.
- Promoted a collaborative learning environment through group projects and peer-to-peer activities, fostering teamwork and communication skills.
- Provided support to special education students in inclusive classrooms, developing accommodations and modifications to meet their unique needs.
- Maintained accurate records of student attendance, grades, and progress reports, ensuring timely submission to administration for reporting purposes.
PTO President
TMSA
08.2015 - 08.2021
- Managed budget effectively for various PTO initiatives, ensuring optimal allocation of resources.
- Increased parent involvement by organizing and hosting engaging PTO events throughout the school year.
- Organized and executed well-attended family nights, fostering strong bonds among the school community.
- Collaborated with other local schools'' PTOs to exchange ideas and resources, fostering a network of support among neighboring schools.
- Evaluated the effectiveness of PTO programs and events, using parent feedback and attendance data to inform future planning decisions.
- Negotiated contracts with vendors for services at PTO events, securing competitive pricing while maintaining high quality standards.
- Led fundraising efforts to raise significant funds for school programs and improvements.
- Oversaw the planning of annual staff appreciation events, creating a positive atmosphere that acknowledged hard-working educators.
Voting Poll Manager
Prescott
09.2020 - 11.2020
- Accomplished multiple tasks within established timeframes.
- Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
- Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
- Cross-trained existing employees to maximize team agility and performance.
Census Enumerator
US Census Bureau
01.2000 - 02.2020
- Visited assigned neighborhoods and knocked on doors to encourage participation in Census.
- Interviewed residents in assigned areas to explain purpose of Census, ask questions and record answers.
- Met with supervisor to review procedures, report issues or concerns and receive instructions.
- Maintained strict confidentiality with sensitive personal information, ensuring compliance with federal regulations.
- Efficiently organized collected data, facilitating timely submission to supervisors for review and analysis.
- Utilized strong communication skills for navigating language barriers and cultural differences among respondents.
- Adapted quickly to changing circumstances, including inclement weather and challenging neighborhood conditions during fieldwork.
- Ensured accurate geographic coverage by thoroughly reviewing maps and address listings before beginning enumeration activities.
- Improved data accuracy by diligently collecting and recording census information from households.
- Utilized various technologies, such as handheld devices and mapping software, streamlining enumeration processes and improving overall efficiency.
- Enhanced community participation in the census by conducting door-to-door visits and providing clear explanations of the process.
- Collaborated effectively with a diverse team of enumerators to complete assigned tasks efficiently and accurately.
- Demonstrated excellent time management skills while adhering to strict deadlines for submitting completed questionnaires.
Cashier
Rallys Fast Food Resturant
06.1989 - 05.1993
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
- Helped customers complete purchases, locate items, and join reward programs.
- Assisted customers with returns, refunds and resolving transaction issues.
- Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
Education
Master Barber - Cosmetology
SamVerly's Barber College
Atlanta, GA07.1994
Skills
- Team Leadership
- Time Management
- Verbal and written communication
- Complex Problem-Solving
Timeline
Substitute Teacher
TMSA
08.2022 - 08.2023
Voting Poll Manager
Prescott
09.2020 - 11.2020
PTO President
TMSA
08.2015 - 08.2021
Census Enumerator
US Census Bureau
01.2000 - 02.2020
Salon Cosmetologist
L.O.V.E. Ladies of Various Expectations
01.1993 - Current
Cashier
Rallys Fast Food Resturant
06.1989 - 05.1993
Master Barber - Cosmetology
SamVerly's Barber College
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