Training professional with extensive leadership experience in staff development, process and productivity improvements, performance management and curriculum design.
Overview
23
23
years of professional experience
1
1
Certification
Work History
Senior Advisor II (Training Specialist)
General Dynamics IT
08.2022 - Current
Facilitated virtual, in-person and blended learning sessions.
Utilized variety of instructional design methodologies to create effective learning experiences.
Collaborated with other departments to align training programs with organizational goals and objectives.
Monitored and evaluated training performance to determine quality and cohesiveness.
Communicated all learning and performance objectives, schedules, and training assessments to upper management.
Organized and edited training manuals, multimedia visual aids, and other educational materials.
Alternated training methods to diversify instruction, strengthen learning opportunities, and enhance program success.
Conducted research and analysis of learning needs of employees to develop targeted training programs.
Training Specialist
DTE (Entech)
11.2021 - 06.2022
Tracked attendees, participation and understanding of course material.
Evaluated and communicated trainee participation and performance in reports to management.
Implemented variety of skills to equip and enable employees to bring their best to work every day.
Trained employees on new software with minimum level of frustration and training friction.
Blended business's goals, mission and values with learning development initiatives to deliver high-quality training to employees.
Documented participation and evaluated learning for each participant.
Corporate Trainer
Sachse Construction
08.2015 - 06.2016
Boosted confidence of employees by providing skilled training to improve knowledge and productivity.
Administered assessments during and after training and provided leaders with feedback about individual strengths and training requirements.
Wrote, optimized and monitored training processes.
Designed training materials and examinations and facilitated cross-functional training for internal and external clients.
Compiled data on company goals, department needs and employee training requirements.
Integrated technology into training methods by use of mobile applications.
Improved student learning by defining and articulating learning outcomes and analyzing performance metrics and measurements.
Developed, deployed and maintained robust training programs accomplishing department and facility goals.
Devised eLearning modules using Articulate 360.
Office Manager
L.I.J.B.S. ENTERPRISES, INC
01.2001 - 12.2011
Maintained impeccable office organization to support efficiency, professionalism and performance objectives.
Trained and mentored administrative staff members in company policies, daily task execution and industry best practices.
Reduced financial discrepancies by accurately managing accounting documentation in QuickBooks while maintaining case costs and billing processes.
Directed and oversaw office personnel activities.
Oversaw CRM updates and backups, report generation and troubleshooting requisition.
Developed curriculum and learning materials to increase comprehension.
Utilized knowledge of industry best practices to improve upon existing training methods.
Demonstrated knowledge of varied learning modalities.
Developed, deployed and maintained robust training programs accomplishing department and facility goals.
Handled new-hire orientation and basic recruiting tasks for best-in-class talent identification.
Facilitated criminal background check process for new hires.
Provided guidance to managers and employees on talent management, payroll, FMLA and benefits.
Conducted confidential investigations of discrimination, harassment and workplace violence.