Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
15
15
years of professional experience
Work History
Teller
Waterstone Bank
11.2022 - Current
Accurately open, maintain and close deposit accounts and services
Efficiently process customer transactions with a high level of integrity, accuracy, and knowledge.
Answered telephone inquiries on checking and savings accounts, loans, and lines of credit
Identified sales opportunities and referred customers to branch partners in financial services
Monitored and reported suspicious activity in line with bank security policies
Maintained in-depth knowledge of bank products and services to provide appropriate recommendations to customers
Caregiver
06.2021 - 10.2022
Administered medication to patients according to their physician's instructions
Developed various behavior assessments to analyze patient's progress
Provided safe mobility support to help patients move around personal and public spaces
Maintained clean personal areas and prepared healthy meals to support client nutritional needs
Transported individuals to events and activities, medical appointments, and shopping trips
Monitored client vital signs, administered medications, and tracked behaviors to keep healthcare supervisor well-informed
Supported clients with mental support and physical activities to accomplish quality of life and sustain needs
CAREGIVER
NEW PERSPECTIVE OF
WAUKESHA
05.2020 - 06.2021
Assists residents with activities of daily living, including bathing, dressing, grooming, toileting, transferring and getting to and from activities and meals according to their individual service plan.
Built strong relationships with clients to deliver emotional support and companionship
Cleaned house, ran errands, managed laundry, and completed weekly grocery shopping
Supported daily hygiene needs of patients by assisting with bathing, dressing, dental care and personal grooming
Built and maintained rapport with clients and family members to facilitate trusting caregiver relationship
Caregiver
Harbour
09.2018 - 02.2020
Maintained clean patient and common rooms, provided meal service, and laundry
Built strong relationships with clients to deliver emotional support and companionship
Cleaned house, ran errands, managed laundry, and completed weekly grocery shopping
Engaged patients in meaningful conversation, socialization, and activity while providing personal care assistance
Maintained clean personal areas and prepared healthy meals to support client nutritional needs
Turned and positioned bedbound patients to prevent bedsores and maintain comfort levels
Manager
Mc Donalds
07.2009 - 08.2018
Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground
Cross-trained existing employees to maximize team agility and performance
Monitored and analyzed business performance to identify areas of improvement and make necessary adjustments
Planned and budgeted accurately to provide business with resources needed to operate smoothly
Improved safety procedures to create safe working conditions for workers
Shift Manager
High School Dipolma, Custer High School
Milwaukee, Wisconsin
01.2008 - 01.2011
Managers also handle records and paperwork, including payroll, employee benefits and personnel files.
Defined clear targets and objectives and communicated to other team members
Established team priorities, maintained schedules and monitored performance
Used industry expertise, customer service skills and analytical nature to resolve customer concerns and promote loyalty
Chief Information Security Officer & Enterprise Risk Manager, CRCM at National Exchange Bank & TrustChief Information Security Officer & Enterprise Risk Manager, CRCM at National Exchange Bank & Trust