Customer service leader who is patient and empathetic, with a strong background in conflict resolution and customer service. Maintaining customer satisfaction and contributing to company success by bringing 10+ years of experience. Competencies in operating multi-line phone systems, taking orders, and updating documentation have been demonstrated. In dealing with a variety of issues, he is meticulous, resilient, and adaptable. Upbeat and vivacious, with grace in dealing with adversity via resourcefulness and adaptability. With a team-oriented mentality and a commitment to customer satisfaction, business goals, and sales excellence, I am efficiency-driven and organized. Developed critical thinking and leadership skills in fast-paced corporate environment, focusing on team collaboration and process optimization. Demonstrated ability to manage projects and analyze data to support business decisions. Seeking to transition into new field where these transferrable skills can drive impactful results.