Summary
Overview
Work History
Education
Skills
Timeline

Tequilia Lagrone

Spring,TX

Summary

Experienced with patient care coordination, ensuring seamless transitions and support. Utilizes compassionate communication and resource management to improve patient experiences. Knowledge of healthcare systems and patient advocacy enhances ability to navigate complex medical environments.

Overview

9
9
years of professional experience

Work History

Care Navigator (Case Manager)

Harris County Public Health
08.2024 - Current

Core Responsibilities:

  • Client Assessment and Needs Identification:
  • Assess clients to understand their needs and develop individualized care plans.
  • Identify and address social, emotional, and financial challenges related to the client's health condition.
  • Conduct home visits or other outreach activities to meet clients where they are.
  • Service Coordination and Facilitation:
  • Coordinate and facilitate access to various services and resources, including health, mental health, social services, and community organizations.
  • Advocate for clients' needs and rights, ensuring access to appropriate care.
  • Collaborate with healthcare providers, social workers, and other professionals involved in client care.
  • Plan Development and Implementation:
  • Developed and implement comprehensive case management plans that address clients' needs.
  • Review and update plans as needed based on client progress and changing circumstances.
  • Documentation and Record Keeping:
  • Maintain accurate and timely case records, including assessments, progress notes, service plans, and other relevant documentation.
  • Ensure compliance with all relevant regulations and guidelines regarding data privacy and confidentiality.
  • Community Outreach and Engagement:
  • Participate in community outreach activities to raise awareness about public health issues and available services.
  • Build relationships with community organizations and stakeholders to improve access to care.
  • Other Responsibilities:
  • Provide support to clients during times of crisis or transition.
  • Assist clients with accessing transportation, housing, and other essential needs.
  • Stay current with best practices in case management and public health

Care Coordinator

The Harris Center for Mental Health and IDD
09.2022 - 08.2024

Responsible for, clinical assessments, development of recovery plans in collaboration with the treatment team and provision of services based on Trauma Informed and Patient Centered Model requirements, consumer need, and performance contract requirements. Coordinated links and monitored appropriate services and consumer progress with meeting recovery goals. Delivered interventions such as skills training psychosocial rehabilitative services, case management, and medication training/ monitoring and supports. in creating and managing provider service plans and participated in the evaluation of current and future needs of the client, including but not limited to substance abuse referrals, counseling and skills training.

  • Completed Skill Training notes
  • Assisted in wrap around services with customized patient care
  • Completed home visits and assisted clients in receiving benefits and services from outside providers and resources.
  • Performed clinical assessments to determine service needs and progress with consumer treatment goals.
  • Participated in formulation of the consumer recovery plans and assures recovery plan is written and authorized with an LPHA signature for consumers on caseload.

Child Protective Service Investigator

State of Texas
09.2016 - 10.2022

Essential Job Functions:

  • Forensic investigations of reports of abuse/neglect to children to determine if abuse or neglect occurred and conducted assesments to determine the current or future risk of harm to children.
  • Observed children for signs of any harm and assess the signs to determine if they are the result of abuse or neglect, sometimes involving children with serious injuries and child fatality.
  • Determined action to be taken to remove or to reduce an immediate threat to the safety of a child to include working with families to identify family members who can assist with keeping the child safe, testifying in court to seek emergency protective services, completed home studies and assessments, placed children in substitute care, referring family for immediate crisis intervention therapy or other community resources.
  • Gathered family and kinship information to support the child in a placement, should the child be placed in DFPS custody.
  • Developed and maintained effective working relationships with law enforcement officials, judicial officials, legal resources, medical professionals, and the community.

Knowledge Skills Abilities:

  • Knowledge of child development
  • Knowledge of family dynamics
  • Skill in effective verbal and written communication.
  • Skill in establishing and maintaining effective working relationships.
  • Ability to work in an emotion-filled environment and which may require conducting home visits in isolated or high crime areas and m involve exposure to substandard and unsanitary living conditions.

Education

Bachelor of Science - Human Development And Family Studies

Michigan State University, East Lansing, MI
12-2015

Skills

  • Care coordination
  • Healthcare systems
  • Resource identification
  • Patient confidentiality
  • Case Management

Timeline

Care Navigator (Case Manager) - Harris County Public Health
08.2024 - Current
Care Coordinator - The Harris Center for Mental Health and IDD
09.2022 - 08.2024
Child Protective Service Investigator - State of Texas
09.2016 - 10.2022
Michigan State University - Bachelor of Science, Human Development And Family Studies
Tequilia Lagrone