Tequilla Brownlee-Woodbine
Memphis,Tn.
Summary
Industry Knowledge Relationship Building Leadership Proactive-Executive with a proven track record of enhancing production by streamlining processes, managing assets, and analyzing production goals as a valued leadership team member. Capitalize on excellent interpersonal skills to solve complex (financial and operational) issues. Proven areas of expertise include: Project Management Project Coaching/Budgeting Ethical Judgement Stakeholder Communication KATA Marketing
Overview
16
16
years of professional experience
Work History
Marketing Director
PHP Agency
08.2020 - Current
- Developed and presented marketing plans and reports to CEO and shareholders
- Planned and executed events and marketing programs to increase qualified leads
- Conducted market analysis and research to identify trends and opportunities
- Developed creative presentations, trend reports, kitted assets, and product data sheets
- Established, initiated, and optimized business development strategies based on company targets, product specifications, market data, and budget factors
Manager of Patient Access
Methodist Le Bonheur Healthcare
04.2019 - 09.2021
- Liaison for Primary Care Clinics
- Designed and introduced leadership development, coaching and team management model, resulting in promotion of employees into increased levels of responsibility.
- Trained and mentored new employees in registration department, answered questions and provided insight on patient services.
- Conducted routine facility inspections, identifying areas needing improvement and eliminating hazards posed to staff and residents for continued compliance with associated regulations.
- Scheduled surgeries, managed pre-certifications and verified insurance coverage.
- Collaborated with ER Director to maintain daily operations.
- Liaised with other healthcare professionals to develop comprehensive patient care plans and provide the highest quality of care
- Designed and introduced leadership development, coaching and team management model, resulting in the promotion of employees into increased levels of responsibility
- Developed and updated policies and procedures, maintaining compliance with guidelines relating to HIPAA, benefits administration and general liability
- Conducted routine facility inspections, identifying areas needing improvement and eliminating hazards posed to staff and residents for continued compliance with associated regulations
- Recruited, hired and trained all staff, providing direct supervision, ongoing staff development and continuing education to employees
- Ordered all pharmacy supplies and kept check on inventory levels
Manager, Physician, Guest Services
Baptist Memorial Hospital, Library Services
04.2016 - 04.2019
- Serve as Shepard for Toyota Kata scientific thinking skills for Supply Chain, Emergency Room, Radiology, Admission, and Lab to increase quality of care.
- Communicated clearly with employees, suppliers and stakeholders to keep everyone on same page and working toward established business goals.
- Set and managed policies for concierge services and guest relations
- Took leading role in delivery of healthcare services and regularly reviewed services to spot trends or errors
- Developed and maintained relationships with customers and suppliers through account development
- Analyzed customer feedback to identify areas requiring improvement
- Communicated clearly with employees, suppliers and stakeholders to keep everyone on same page and working toward established business goals
- Planned and budgeted accurately to provide business with resources needed to operate smoothly
- Monitored and analyzed business performance to identify areas of improvement and make necessary adjustments
Supervisor of Central Service
Le Bonheur Children’s Hospital
03.2013 - 04.2016
- Budgeted and forecasted inventory needs incorporating sales trends and customer demand.
- Planned allocation of resources, materials, and equipment for facility.
- Assisted management staff with maintaining budget and schedule controls using standard project management protocols.
- Analyzed inventory trends to identify and prepare for potential issues and discrepancies.
- Traced item history to determine reason for discrepancies between inventory and stock control records.
- Recorded information, shortages, and discrepancies to keep records current and accurate.
- Completed physical inventory counts each month.
- Performed cycle counts to verify accuracy of on-hand inventory for over 100,000 products
- Developed and maintained policies to optimize logistics procedures and enhance operational efficiency
- Communicated directly with suppliers and analyzed contracts and service cost-effectiveness
- Built supplier relationships to mitigate risk and establish effective purchasing arrangements with indirect and logistics customers
- Collaborated with internal teams to improve outputs to meet demand and supply requirements, ensuring inventory integrity targets for finished goods
- Supervised 20 staff members tasked with handling materials management, planning, purchasing, and customer service duties
- Oversaw demand planning, purchasing, and logistics
- Streamlined shipping and receiving operations to reduce errors and improve customer satisfaction
Emergency Medical Technician
08.2007 - 01.2012
- Collaborated with medical professionals to communicate patient needs with accuracy and speed using hospital and medical codes
- Maintained levelheadedness and efficiency in high-pressure situations, effectively prioritizing tasks to save lives and provide medical care
- Conducted equipment and vehicle checks to maintain continuous and safe operation
- Trained EMTs in basic life support skills, oxygen therapy, and wound care
- Communicated with patients about pain, comfort, and needs during transportation and preliminary medical care
Education
Bachelors of Healthcare Management -
Baptist College of Health Science
Memphis, TN04.2014
Associate of Science - EMT IV
Southwest Tennessee Community College
Memphis, TN05.2007
Associates Degree - General Studies
Southwest Tennessee Community College
Memphis, TN04.2007
Skills
- Teamwork and Collaboration
- Project Management
- Automation understanding
- Problem-Solving
- Critical Thinking
Timeline
Marketing Director
PHP Agency
08.2020 - Current
Manager of Patient Access
Methodist Le Bonheur Healthcare
04.2019 - 09.2021
Manager, Physician, Guest Services
Baptist Memorial Hospital, Library Services
04.2016 - 04.2019
Supervisor of Central Service
Le Bonheur Children’s Hospital
03.2013 - 04.2016
Emergency Medical Technician
08.2007 - 01.2012
Bachelors of Healthcare Management -
Baptist College of Health Science
Associate of Science - EMT IV
Southwest Tennessee Community College
Associates Degree - General Studies
Southwest Tennessee Community College
Similar Profiles
Marvin CannonMarvin Cannon
Financial Advisor at PHP AgencyFinancial Advisor at PHP Agency
Dee GarrettDee Garrett
Insurance Agent at PHP AgencyInsurance Agent at PHP Agency
Andria HueyAndria Huey
Life Insurance Agent at PHP AgencyLife Insurance Agent at PHP Agency