Results-oriented Human Resources Specialist with extensive experience in organizational consultancy and operational planning. Cross-functional communicator skilled in analyzing company needs, developing long-term solutions and implementing aligned vision across departments or business unit leadership. Solid problem-solver possessing strong knowledge of labor legislation and payroll processes.
Overview
18
18
years of professional experience
Work History
HR Generalist
Amerex Corporation
Trussville, AL
06.2024 - Current
Organized team building events and activities that foster positive relationships between employees.
Developed initiatives aimed at improving communication between managers and their teams.
Conducted investigations into workplace complaints or violations of company policy.
Reviewed resumes and selected qualified applicants for further evaluation.
Collaborated with hiring managers to understand their staffing needs and develop recruitment plans accordingly.
Human Resources Specialist
JBS Mental Health Authority
Irondale , AL
06.2023 - 06.2024
Researched employee relations management best practices from industry peers.
Investigated employee complaints related to workplace issues and grievances.
Ensured compliance with applicable federal, state, and local regulations by providing guidance on labor laws.
Conducted orientation sessions and onboarding activities for new hires to facilitate their successful transition into the organization.
Performed data entry of employee information in HRIS system for accurate record keeping.
Advised managers on effective methods for handling disciplinary actions or terminations when necessary.
Efficiently managed a comprehensive range of employee benefits, such as health insurance plans, 401k savings plan, and vacation and sick leave policies.
Maintained accurate documentation of all employee leaves taken under the Family Medical Leave Act.
Conducted employee onboarding process, orientations, and exit interviews.
Processes I-9 and E-Verify documentation.
Ensured compliance with all applicable regulations pertaining to the administration of worker's comp benefits by staff members.
Human Resources Generalist
Hornady Transportation
Birmingham, AL
01.2023 - 04.2023
Developed strategies for attracting qualified candidates.
Conducted new employee orientations and facilitated onboarding processes.
Managed employee relations issues including grievances, complaints, and disputes as needed.
Processed paperwork associated with personnel transactions such as promotions or terminations.
Updated employee database with revised job titles, salary information, and contact details.
Responded to inquiries from current or prospective employees regarding human resources policies or procedures.
Patient Care Coordinator
UAB Medicine
Birmingham, AL
05.2019 - 01.2023
Refilled medications, provided knowledge about non-prescription items and confirmed insurance coverage.
Teamed with peers, technicians and pharmacists to prioritize and complete orders.
Created new customer profiles and updated changes such as demographics, allergies and new medications in pharmacy computer systems.
Managed medication stocks, including conducting counts, labeling products and maintaining controls.
Assisted pharmacist with clearing high volume of prescriptions and responded to customer questions.
Received and verified daily incoming drug inventories, reported discrepancies and logged items into inventory system.
Trained new technicians to provide excellent customer service which resulted in higher customer satisfaction scores.
Transmitted claims to insurance companies for payment and reconciled EOBs.
Prepared prescription labels, promoting accuracy in medication administration and dosing.
Efficiently processed cash register transactions for new and refilled prescription orders.
Verified insurance benefits to refill medications by examining formularies and calling insurance companies for exceptions.
Liaised effectively with patients, doctors and staff members, assessing medical charts and promoting high level of communication and interaction.
Processed patient intake information and updated medical records prior to treatment.
Scheduled evaluations and procedures for patients.
Communicated with patients to ensure quality of care and develop care plans.
Pharmacy Technician
CVS Pharmacy
Trussville, AL
08.2006 - 05.2019
Refilled medications, offered insight into over-the-counter products and verified insurance benefits.
Verified prescriptions and drug labels, documents and packages.
Interpreted and processed medication orders under supervision of pharmacist.
Received and verified daily incoming drug inventories, reported discrepancies and logged items into inventory system.
Prepared prescription transfers to other pharmacies.
Answered telephones to respond to questions or requests.
Entered prescription information into computer databases.
Operated cash registers to accept payments from customers.
Received written prescription or refill requests, verifying information for completeness and accuracy.
Received written prescriptions and refill requests from patients, evaluating information for completeness and accuracy before filling.
Education
Bachelor of Science - Human Resources Management
Herzing University
Dearborn, MI
08.2022
Skills
Paycom
ICIMS
Smart Recruiters
UKG
Accurate
Microsoft Office Suites
Excel
E-Verify
Conflict resolution
Leadership skills
New Hire Onboarding
Work Place Investigation
Employee Orientation
Employee Relations
Recruitment
Select Achievements
Transformed the learning experiences for all employees by redesigning the company benefits plan and presentation to improve employee understanding and accessibility.
Developed and delivered presentations to off-site company facilities to meet with groups of 15 or more employees, explaining payroll, benefits, retirement fund tracking, and addressing questions on salaries and personnel changes.