Summary
Overview
Work History
Education
Skills
Websites
Certification
Leadership
Timeline
SoftwareEngineer
Tequilla Terry

Tequilla Terry

Information Technology
Columbia,South Carolina

Summary

Welcome to my personal website! My name is Tequilla Terry, and I am a results-oriented IT professional with a strong background in data analytics, computer networking, and cloud computing. I am passionate about utilizing my diverse skill set, certifications, and industry experience to deliver efficient IT solutions and exceptional support. With expertise in threat hunting, malware detection, log analysis, incident monitoring, security awareness training (SAT), data privacy, compliance, and problem-solving, I am well-equipped to tackle complex cybersecurity challenges. Throughout my career, I have successfully executed SOC tasks, enhanced security response, mentored and trained new analysts, and managed enterprise-grade security products. I have also worked as a Technical Support Specialist, providing installation, troubleshooting, and training support for software, POS systems, and network connectivity. My educational background includes a Bachelor's degree in Cloud Computing and certifications in various IT domains, which further solidify my knowledge and expertise. I am excited to connect with you and showcase my skills, experience, and dedication to delivering exceptional results in the field of IT. Feel free to explore my website and learn more about how I can contribute to your organization's success.

Overview

4
4
years of professional experience
11
11
Certification
25
25

Certificates

8
8

Years of leadership expirence

Work History

Cybersecurity Analyst

SC Department Of Education & Workforce
07.2022 - 03.2023
  • Executed SOC tasks, safeguarding 600+ employees and 5,000+ devices across 52 sites.
  • Enhanced security response by 240% through incident response procedures.
  • Streamlined investigation time by 300%, achieving
  • Mentored/train new analysts in SOC processes (email investigation, log analysis, Azure risk sign-on, DLP alerts, URL investigations).
  • Managed enterprise-grade security products (QRadar SIEM, Microsoft Defender, Cisco Umbrella, VirusTotal, Talos Intelligence).
  • Researched and improved info gathering on phishing/malware attacks.
  • Developed 5-year security strategic plan, optimizing processes, reducing costs, minimizing interference.
  • Led project for comprehensive cybersecurity training (78 agencies).
  • Collaborated on phishing ticket creation using Microsoft Attack Simulator.
  • Utilized gathered info for impactful training sessions.
  • Created engaging materials, educating employees on identifying/mitigating phishing threats.
  • Played key role in raising awareness, improving cybersecurity posture.
  • Recommend improvements in security systems and procedures

Technical Support Specialist

Home Decor Outlets
09.2020 - 05.2021
  • Installed software on 50 desktops, ensuring proper configuration and functionality.
  • Set up and maintained 5 POS (Point of Sale) systems, including hardware and software components, to facilitate smooth sales transactions.
  • Troubleshot and resolved 20 network problems, ensuring reliable connectivity and data transfer.
  • Addressed and resolved issues with 3 phone systems to ensure clear and uninterrupted communication.
  • Provided training and support to 25 sales associates and warehouse technicians on usage of POS systems, empowering them to effectively utilize technology for sales and inventory management.

Device Support Specialist

Tech Terry Troubleshooting
11.2019 - 08.2020
  • Provided hardware and software troubleshooting and support for 100+ phones, computers, tablets, smartwatches, smart TVs, and gaming systems.
  • Diagnosed and resolved 200+ technical issues, including hardware repairs, software installations, and network connectivity problems.
  • Assisted 150+ customers with device setup, configuration, and usage, ensuring optimal performance and user experience.
  • Delivered exceptional customer service by promptly addressing 300+ inquiries, providing clear explanations, and resolving technical challenges.
  • Stayed updated on 100+ latest technological advancements to offer cutting-edge solutions and recommendations to clients.

Education

Bachelor of Science - Cloud Computing

Western Governors University
Salt Lake City, UT
12.2023

No Degree - Data Analytics

Thinkful Bootcamp
Remote
06.2022

Diploma - Computer Networking

Bamberg Job Corps Center
Bamberg, SC
02.2020

Skills

  • Threat Hunting
  • Malware Detection
  • Log Analysis
  • Incident Monitoring
  • Security Awareness Training (SAT)
  • Data Privacy
  • Compliance
  • Problem Solving

Certification

  • LinkedIn Learning - CompTIA Security+ Certificate
  • OPSWAT - Data Transfer Security Associate Certification
  • LinkedIn Learning - CompTIA Network+ Certificate
  • OPSWAT - Introduction to Critical Infrastructure Protection (ICIP) Certification
  • OPSWAT - Network Security Associate (ONSA) Certification
  • OPSWAT - File Security Associate (OFSA) Certification
  • OPSWAT - Secure Storage Associate (OSSA) Certification
  • OPSWAT - Legacy System Associate (OLSA) Certification
  • OPSWAT - Web Traffic Protection Associate (OWPA) Certification
  • OPSWAT - Email Security Associate (OESA) Certification
  • OPSWAT - Endpoint Compliance Associate (OECA) Certification
  • Cisco Networking Academy - Introduction to Cybersecurity Certificate
  • Cisco Networking Academy - Networking Basics Certificate
  • Cisco Networking Academy - Networking Devices and Initial Configuration Certificate
  • Cisco Networking Academy - Endpoint Security Certificate
  • Cisco Networking Academy - Network Defense Certificate
  • Cisco Networking Academy - Cyber Threat Management Certificate
  • Cisco Networking Academy - Cybersecurity Pathway Certificate
  • IBM - Cyber Security Analyst Professional Certificate
  • (ISC)2 - Certified in Cybersecurity Certificate
  • ServiceNow - Certified System Administrator Certificate
  • IBM - QRadar SIEM Foundations Certificate
  • Aviatrix - Certified Cloud Engineer Certification
  • International Cyber Threat Task Force - Cyber Risk Academy Certificate
  • Skillset CompTIA Security+ SY0-601 - Level 1 Certificate
  • Skillset CompTIA Security+ SY0-601 - Level 2 Certificate
  • Skillset CompTIA Security+ SY0-601 - Level 3 Certificate
  • Skillset CompTIA Security+ SY0-601 - Level 4 Certificate
  • Skillset ITIL v4 Edition Foundation - Syllabus Exam Level 1 Certificate
  • Skillset ITIL v4 Edition Foundation - Syllabus Exam Level 2 Certificate
  • KnowBe4 - Security Awareness Training Certificate
  • Axelos - ITIL V4 Certification

Leadership

Elementary School Tutor (2014-2016)
I offered attentive and nurturing care in a safe and stimulating home environment, implementing schedules and routines, providing educational activities, preparing nutritious meals, assisting with personal hygiene, promoting positive behavior, and maintaining open communication with parents for their involvement and updates on their child's progress.

At-Risk Youth Mentor (2016 -2018): Pinnacle Family Services

I mentored at-risk youth in foster care, providing personalized guidance, support, and positive role modeling while collaborating with professionals, developing tailored mentoring plans, advocating for their well-being, engaging them in constructive activities, and ensuring a safe environment, while monitoring progress and continuously enhancing my mentoring skills and knowledge through training and professional development.

Child Nutrition Program Assistant (2017-2018): Urban League

I played a vital role in overseeing the Child Nutrition Program, including meal preparation, monitoring participation, maintaining records, planning menus, addressing dietary needs, and ensuring program compliance.

In-home Nanny (2020-2022)

I provided attentive and nurturing care for children, ensuring their safety, well-being, and educational development while maintaining records and assisting with their personal hygiene and medication administration as needed.

Volunteer Receptionist (2020-2022): MIRCI

As a Volunteer Receptionist at MIRCI, I provided friendly and professional greetings to visitors, efficiently handled incoming calls, managed appointments, and performed administrative tasks, embodying our mission and values.

SC Youth Action Board President (2021-2023)

As the leader of the SC Youth Action Board, I provide guidance, represent our interests, facilitate communication and collaboration, develop initiatives for youth in South Carolina, mentor us, and monitor project progress to achieve our mission and goals.

National Childhelp Youth Committee Member (2023-Present): Childhelp
As a committee member for Childhelp, I actively participate in meetings, offering my valuable input on child advocacy and welfare programs. I collaborate with fellow members to develop and implement youth-focused projects. I also serve as a youth ambassador, engaging young individuals in the organization's mission. I advocate for children's rights and well-being, raising awareness about child abuse prevention. Additionally, I support programs and services for children in need by organizing events, fundraisers, and awareness campaigns.

Timeline

Cybersecurity Analyst

SC Department Of Education & Workforce
07.2022 - 03.2023

Technical Support Specialist

Home Decor Outlets
09.2020 - 05.2021

Device Support Specialist

Tech Terry Troubleshooting
11.2019 - 08.2020

Bachelor of Science - Cloud Computing

Western Governors University

No Degree - Data Analytics

Thinkful Bootcamp

Diploma - Computer Networking

Bamberg Job Corps Center
Tequilla TerryInformation Technology