Tequilla Williams
Houston,TX
Summary
Proven professional with extensive experience in transportation and customer service, notably with First Transit. Excelled in safe driving practices and effective communication, enhancing passenger satisfaction and safety. Demonstrated adaptability and reliability, with a knack for fostering positive environments and resolving issues swiftly, leading to commendable feedback and operational efficiency.
Overview
12
12
years of professional experience
Work History
Bus Operator
Metro
Houston
10.2024 - Current
- Maintained a clean and safe bus environment for the comfort of all passengers.
- Assisted passengers with disabilities, ensuring their safe boarding, travel, and disembarking from the bus.
- Helped passengers stow and retrieve wheelchairs and other items.
- Adhered strictly to traffic laws and safety guidelines while operating the bus on assigned routes.
- Implemented conflict resolution strategies to maintain a positive atmosphere onboard the bus during challenging situations.
- Informed passengers about route details, schedules, transfers, and fare policies as needed.
School Bus Driver
Richlee Vans
Chicago Ridge, IL
07.2020 - Current
- Completed pre-trip and post-trip bus inspections and documented info in vehicle logs.
- Demonstrated professionalism at all times while engaging with students, parents, colleagues, and administrators alike during daily duties.
- Provided a positive environment for students during transportation, fostering respectful interactions and promoting good behavior.
- Assisted in maintaining bus cleanliness with regular sanitizing and disinfecting.
Van Driver
First Transit
Chicago, IL
02.2018 - 05.2020
- Demonstrated adaptability when faced with last-minute route changes, successfully navigating unfamiliar areas while maintaining a professional and positive attitude.
- Utilized maps, GPS, landmarks and traffic conditions to expertly navigate to and from destinations efficiently.
- Promoted safe driving habits within the team by consistently following traffic laws and regulations.
- Conducted inspections on vehicles prior to use at beginning of shift each day.
Front Desk Agent
Hostelling International - Chicago
Chicago, IL
05.2013 - 01.2018
- Collected room deposits, fees, and payments.
- Maintained accurate records of guest information, payments, and reservations using hotel management software systems.
- Provided exceptional service during high-volume periods or challenging situations, ensuring a seamless experience for all guests.
- Resolved guest issues promptly, resulting in positive feedback and return visits.
Education
Associate of Arts - General
East-West University
Chicago, IL06.2017
Skills
- Dependable and reliable
- Effective communication skills
- Safety-focused
- Safe Driving Practices
- Train new hires on the rules and regulations of the road /behind the wheel trainer
Timeline
Bus Operator
Metro
10.2024 - Current
School Bus Driver
Richlee Vans
07.2020 - Current
Van Driver
First Transit
02.2018 - 05.2020
Front Desk Agent
Hostelling International - Chicago
05.2013 - 01.2018
Associate of Arts - General
East-West University