Summary
Overview
Work History
Education
Skills
Timeline
Manager

Tequilla Young

Sales Development Representative
Woodbridge ,VA

Summary

Enthusiastic Sales and Customer Service professional with expertise in communication and negotiating. Driven to provide superior quality customer service. Innovative in leveraging extensive knowledge of products and services as well as creating solutions for customers to drive loyalty, retention and revenue. Highly adept at training, managing, coaching and mentoring sales and customer service associates with talent for interacting with staff at all levels of organization and public. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

Overview

7
7
years of professional experience

Work History

Senior Business Development Representative

Anecdotes
Palo Alto, CA
10.2021 - Current


  • Utilized knowledge of industry trends to develop value-added solutions and approaches for target audiences.
  • Used HubSpot Software to handle current portfolio and prospective leads.
  • Brought in new accounts through successful networking strategies and promotional approaches.
  • Tracked sales calls in database for relationship management.
  • Identified and pursued valuable business opportunities to generate new company revenue and improve bottom line profit.
  • Fostered positive and trusting client relationship and professional reputation for meeting and exceeding objectives.
  • Exceeded quota of 12 qualified demos per month
  • Collaborated with account executives to penetrate new accounts, identify potential customers and coordinate product demonstrations.
  • Supported marketing teams, creating, deploying and optimizing campaigns for clients.
  • Expanded business through effective network development, identifying new and prospective clients.
  • Developed business pipeline using cold and warm techniques.
  • Maintained extensive knowledge of company products and services to provide top-notch expertise to customers.

Sales Development/ Sales Enablement Assistant

Virtru
Washington, DC
10.2020 - 10.2021
  • Built and managed accurate sales pipeline to maintain high volume of activity, including social selling, emails and outbound calls.
  • Scheduled qualifying product overviews for Sales Directors.
  • Emailed important, relevant information regarding email encryption to 100 plus potential customers.
  • Collaborated with 4-person marketing and sales team to increase brand awareness and uncover new leads.
  • Utilized Salesforce to manage sensitive client information and update existing and new client profiles.
  • Contacted approximately 120 prospective customers per 8 hour work day to uncover sales opportunities, boosting overall sales 45%.
  • Exceeded established sales goals and increased client retention.
  • Leveraged proven sales methods to increase revenue and surpass sales objectives.
  • Set up appointments with potential and current customers to promote new products and services.
  • Exceeded sales goals, increased revenue and facilitated sales.
  • Used consultative sales approach to understand and meet customer needs.
  • Used Outreach and Salesforce to maintain company database with essential account and sales information.
  • Identified prospect needs and developed appropriate responses along with information on suitable products and services.
  • Worked with sales team to collaboratively reach targets, consistently meeting or exceeding personal quotas.
  • Researched potential clients and markets to prepare for appointments.
  • Contacted customers and prospects to generate new business to achieve company growth goals.
  • Performed cold-calling and follow-ups with leads to secure new revenue.
  • Consulted with Sales Directors specialists to establish new business partnerships through exploratory and informative meetings focused on value and benefits of device solutions.
  • Boosted marketing, reviewed pricing strategies and expanded distribution channels to increase sales revenue.
  • Encouraged cross-selling of additional products and services through relationship-building and acquired understanding of customer business needs.
  • Investigated and integrated new strategies to expand business operations and grow customer base.
  • Communicated progress of monthly and quarterly initiatives to internal and external sales teams.
  • Created and implemented new business opportunities by utilizing strategic networking strategies.
  • Created lists of potential customers based on regional markets and assigned sales tasks to team of 5 employees.

Sales Enablement Manager

Washington Capital Partners
Falls Church, VA
12.2019 - 04.2020
  • Initiated contact with prospects and conducted follow-up calls to garner information and qualify leads.
  • Built prospect lists of potential new customers through research and identification of business opportunities.
  • Developed team communications and information for sales meetings.
  • Assisted in creation of pre-season marketing plans to support department and divisional strategies.
  • Provided analytical support and monitored data quality by interpreting and summarizing data and trends.
  • Recommended loan approvals and denials based on customer loan application reviews.
  • Assisted senior-level loan officers with complex loan applications.
  • Developed prospects for new loans by conducting 500 cold calls week.
    Sold products by developing relationships with network of investment property professionals.
  • Implemented employee incentive programs to promote positive work culture and increase retention.
  • Utilized advanced skills in solving problems and making accurate decisions to implement strategies that brought about immediate results.
  • Prioritized daily workflow, including all inbound and outbound calls, quotes and loan-related inquiries
  • Served as key team member in development of new client pipeline, resulting in 80% sales profit increase for 3 months.
  • Entered data into dynamics, Google docs and excel ensuring accuracy and uniformity.
  • Closed average of 24,000 sales calls each quarter.
  • Built relationships with customers and community to establish long-term business growth.
  • Investigated and integrated new strategies to expand business operations and grow customer base.
  • Monitored sales team performance, analyzed sales data and reported information to area managers.
  • Developed and executed sales presentations as well as both internal and external product training workshops.
  • Facilitated business by implementing practical networking techniques.

Home Security Consultant

FrontPoint Security Solutions LLC
Mclean, VA
05.2014 - 11.2019
  • Applied mathematical skills to calculating amounts, negotiating prices and setting up contracts.
  • Built and strengthened long-lasting client relationships based on accurate price quotes and customer-centric terms.
  • Wrote sales contracts for orders obtained and submitted orders for processing.
  • Ranked 1 out of 150 sales reps in department and earned Top Sales Rep award.
  • Utilized digital and telephone approaches to generate sales leads
  • Set up new accounts, established customer credit, and set up payment methods.
  • Completed 25 daily warm calls, with average customer close rate of 32%.
  • Transitioned average of 70 leads into paying customers per month.
  • Surpassed annual quota by 233%
  • Completed company leadership training program.
  • Utilized CRM to maintain detailed contact logs and account records.
  • Determined needs, delivered solutions and overcame objections through consultative selling skills.
  • Analyzed reports via Equifax to establish credit worthiness and mitigate chance of consumer default.
  • Researched market and competitor data regarding benefits and compensation, developing standards to maintain competitive benefits packages.
  • Adhered to appropriate legal scripting when required.
  • Maintained up-to-date knowledge of Frontpoint Security and performed competitor analysis.
  • Trained 15 new sales representatives on sales strategies and processes to reduce process gaps.

Education

High School Diploma -

Wakefield High School
Arlington, VA
06.2007

Skills

  • Multiple CRMs
  • Sales Goals
  • Solution development
  • Consultative sales strategies
  • Customer Relationship Management
  • Prospecting
  • Financial transactions expertise
  • Goals and performance
  • Product and service sales
  • Strategic Planning and Execution
  • Detail-Oriented
  • Sales Quota Management
  • Relationship Building
  • Customer Trend Analysis

Timeline

Senior Business Development Representative

Anecdotes
10.2021 - Current

Sales Development/ Sales Enablement Assistant

Virtru
10.2020 - 10.2021

Sales Enablement Manager

Washington Capital Partners
12.2019 - 04.2020

Home Security Consultant

FrontPoint Security Solutions LLC
05.2014 - 11.2019

High School Diploma -

Wakefield High School

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Tequilla YoungSales Development Representative