Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Ter-rye Martin

Puyallup,Washington

Summary

Dynamic and results-driven professional with experience at Fed Ex Ground, adept at optimizing package handling and reducing damage rates through meticulous attention to detail and effective teamwork. Proven ability to thrive in high-pressure environments while utilizing equipment operation skills to enhance efficiency and safety in warehouse operations.

Personable and reliable individual with positive attitude and strong work ethic. Understanding of warehouse operations and logistics, with skills in inventory management and physical stamina. Dedicated to ensuring efficient and accurate package processing to contribute to overall operational success.

Developed skills in fast-paced logistics environment, ready to transition into new field. Skilled in inventory management and efficient package processing. Focused on using attention to detail and organizational abilities to contribute to new opportunities.

Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level Job Title position. Ready to help team achieve company goals.

Equipped with strong problem-solving abilities, willingness to learn, and excellent communication skills. Poised to contribute to team success and achieve positive results. Ready to tackle new challenges and advance organizational objectives with dedication and enthusiasm.

Overview

3
3
years of professional experience
1
1
Certification

Work History

Package Handler

Fed Ex Ground
09.2024 - Current
  • Followed safety regulations to maintain safe work environment.
  • Increased efficiency in package handling by applying advanced sorting and organizing tactics.
  • Maintained a safe work environment by adhering to company policies and guidelines for proper lifting techniques.
  • Reduced damage rates for packages through careful handling and adherence to safety protocols.
  • Assembled, sealed, and loaded packages into correct trucks.
  • Proved successful working within tight deadlines and a fast-paced environment.
  • Used hand-held scanners and physical logs to accurately track item movements.
  • Exceeded performance expectations during peak seasons, managing high volumes of shipments without compromising on quality or timeliness.
  • Contributed to increased productivity by working effectively in high-pressure situations.
  • Streamlined workflow by coordinating with team members on efficient loading and unloading procedures.
  • Maximized space utilization within trucks through effective stacking and arranging of packages, minimizing shipment delays.
  • Aided in maintaining warehouse cleanliness, ensuring an organized workspace conducive to efficient operations.

Demonstrated commitment to quality control by consistently meeting or exceeding company standards for accuracy in sorting and labeling packages.

  • Alerted supervisors and coworkers of hazards and other issues for quick resolutions.
  • Stored and secured packages in designated areas to prevent damage and theft.
  • Supported team morale by fostering positive communication and collaboration among coworkers.
  • Prepared pallets of boxes for easy transportation between customer and storage locations.
  • Boosted team performance with consistent punctuality, maintaining a strong attendance record throughout employment tenure.
  • Contributed to reduction in workplace injuries, following strict adherence to lifting techniques and safety gear usage.
  • Increased team morale with consistent encouragement and recognition for meeting daily targets.
  • Facilitated team-oriented environment, sharing handling techniques that minimized effort and reduced injury risk.
  • Supported peak season demands by volunteering for extra shifts, ensuring no delays in package processing.
  • Contributed to environmental goals by efficiently sorting recyclable packaging materials from waste.
  • Enhanced operational resilience by cross-training in multiple roles, providing flexibility in workforce allocation.
  • Supported quality control efforts, inspecting packages for damage and ensuring proper handling to maintain integrity.
  • Loaded and unloaded materials onto and off of trucks for fast shipment.
  • Maintained clean, orderly work environment free of hazards.
  • Used handheld scanners to efficiently track and maneuver freight throughout distribution network.
  • Operated equipment while observing standard safety procedures.
  • Used machinery and equipment such as box cutters, shrink-wrap guns and electric pallet jacks.
  • Assembled pallets and crates for secure transportation of materials.
  • Strapped items down over protective padding to secure throughout transportation.
  • Drove forklifts, pallet jacks and other equipment to move materials.

Sales Associate

CHAMPS
08.2022 - 09.2024
  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
  • Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
  • Built relationships with customers to encourage repeat business.
  • Managed returns, exchanges and refunds in accordance with store policy.
  • Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
  • Prepared merchandise for sales floor by pricing or tagging.
  • Helped customers locate products and checked store system for merchandise at other sites.
  • Answered customer questions about sizing, accessories, and merchandise care.
  • Provided positive first impressions to welcome existing, new, and potential customers.
  • Rotated stock and restocked shelves to maintain product availability and store appearance.
  • Engaged with customers to build rapport and loyalty.
  • Boosted customer satisfaction levels through exceptional service, addressing concerns promptly, and providing a welcoming store environment.
  • Solved customer challenges by offering relevant products and services.
  • Collaborated with team members to improve overall store performance, sharing best practices, and offering support as needed.
  • Increased sales revenue by building strong rapport with customers and recommending appropriate products based on their needs.
  • Educated clients on current promotional offerings and products using persuasive selling tactics.
  • Engaged with customers to effectively build rapport and lasting relationships.
  • Assisted in training new staff members on company policies, product information, and sales techniques for a seamless onboarding experience.
  • Minimized wait times for customers during peak hours, maintaining a high level of customer satisfaction.
  • Developed new client relationships by actively engaging with potential customers and highlighting the benefits of our product offerings.
  • Enhanced team productivity by fostering a positive work environment and providing support to colleagues as needed.
  • Contributed to visual merchandising efforts by creating eye-catching displays that showcased products effectively and enticed shoppers to make purchases.
  • Participated in team meetings and training sessions regularly for continuous professional development within the retail industry.
  • Organized in-store promotions and events to increase foot traffic and drive additional sales opportunities.
  • Collaborated with team members to achieve monthly sales targets.
  • Fostered collaborative work environment, sharing best practices and sales strategies with new hires.
  • Enhanced store revenue by consistently exceeding personal sales targets through effective customer engagement and product knowledge.
  • Implemented feedback from customer surveys to improve shopping experience and meet customer needs.
  • Monitored sales trends to adjust sales strategies and meet changing customer demands.
  • Coordinated sales promotions and events to drive store traffic and increase sales volume.
  • Participated in visual merchandising, creating attractive displays that stimulated customer interest and sales.
  • Resolved customer complaints with patience and understanding, restoring customer confidence.
  • Developed comprehensive product knowledge, enabling effective upselling and cross-selling.
  • Conducted product demonstrations to highlight features and benefits, influencing purchase decisions.
  • Provided training to new staff on sales techniques and store procedures, ensuring consistent customer service experience.
  • Contributed to positive shopping environment by maintaining organized and welcoming store appearance.
  • Led team meetings focused on sales techniques and product features, boosting overall team performance.
  • Managed inventory to ensure product availability, contributing to uptick in sales.
  • Increased customer loyalty with personalized shopping experiences and attentive service.
  • Initiated clienteling approach to build strong relationships with key customers, encouraging repeat business.
  • Managed efficient cash register operations.
  • Stocked merchandise, clearly labeling items, and arranging according to size or color.
  • Listened to customer needs and desires to identify and recommend optimal products.
  • Opened, shelved and merchandised new products in visually appealing and organized displays for optimal sales promotions.
  • Built customer loyalty and retention by delivering excellent shopping experiences.
  • Created inviting environment for customers by maintaining store organization and cleanliness.
  • Provided exceptional services and pleasant shopping experiences to retail customers.
  • Volunteered for extra shifts during holidays and other busy periods to alleviate staffing shortages.
  • Delivered energetic responses to customers in-store and by telephone, going above and beyond to serve needs.
  • Maintained up-to-date knowledge of store sales, payment policies and security standards.
  • Used in-store system to locate inventory and place special orders for customers.
  • Prioritized helping customers over completing other routine tasks in store.
  • Developed strong rapport with customers and created positive impression of business.
  • Monitored customers for signs of security concerns and escalated issues to management.
  • Performed cash, card, and check transactions to complete customer purchases.

Education

High School Diploma -

Gov . John R. Rogers High School
Puyallup, WA

Skills

  • Heavy lifting
  • Team collaboration
  • Warehouse safety
  • Package unloading
  • Packaging
  • Adaptable to change
  • Loading and unloading
  • Stacking packages
  • Truck loading and unloading
  • Packing boxes
  • Workplace cleanliness
  • Sorting packages
  • Label reading
  • Fragile item handling
  • Truck loading
  • Package preparation
  • Shipping and receiving
  • Product packing
  • Maintaining equipment
  • Equipment operation
  • Order picking and processing
  • Pallet jack operation
  • Order picking
  • Material stacking
  • Freight handling
  • Shipment tracking
  • Shipping documentation
  • Package pickup and delivery
  • Forklift operation
  • Hand truck operation
  • Type equipment maintenance
  • Record keeping
  • Physical stamina
  • Inventory management
  • Product identification
  • Report filing
  • Product sealing
  • Damage control
  • Package scanning
  • Pallet building
  • Package loading
  • Merchandise tracking
  • Daily log maintenance
  • Willing to learn
  • Problem-solving
  • Attention to detail
  • Lifting and sorting
  • Physical strength and stamina
  • Material handling
  • Safety precautions
  • Labeling and boxing
  • Warehouse operations
  • Warehouse environment safety
  • Critical thinking
  • Decision-making
  • Wrapping and boxing
  • Inventory organization
  • Relationship building
  • Stacking and staging
  • Damage prevention
  • Lifts number pounds
  • Materials handling and transport
  • Materials handling safety training
  • Inventory tracking
  • Health and safety compliance
  • Assembly and production
  • Visual inspection
  • Work Planning and Prioritization
  • Materials sorting
  • Quality assessment and assurance
  • Tool and supply organization
  • Hand and power tool operation
  • Operations monitoring
  • Load security and guidance
  • Purchase order verification
  • Production documentation
  • Protective equipment use
  • Product verification
  • Quantity calculations
  • Freight labeling
  • Standards compliance

Certification

Hard worker of the month for consecutive months.

Timeline

Package Handler

Fed Ex Ground
09.2024 - Current

Sales Associate

CHAMPS
08.2022 - 09.2024

High School Diploma -

Gov . John R. Rogers High School
Ter-rye Martin