Tera Burnett
Ewing,NJ
Summary
Accomplished Residential Counselor and Small Business Owner with a proven track record at SERV Behavioral Health System, enhancing resident wellbeing through effective de-escalation techniques and fostering team growth at Tera's Little Angels LLC. Skilled in operations management and client advocacy, demonstrating a commitment to continuous improvement and strategic decision-making.
Overview
14
14
years of professional experience
Work History
Residential Counselor
SERV Behavioral Health System
10.2020 - Current
- Reduced behavioral incidents by employing de-escalation techniques and maintaining a calm environment.
- Maintained safe and supportive residential environments for at-risk individuals, contributing to their overall wellbeing.
- Promoted independent living skills through coaching residents in daily tasks such as meal preparation, and hygiene.
- Developed strong rapport with residents through empathetic listening and compassionate communication strategies.
- Managed crisis situations effectively, ensuring the safety of all residents while adhering to established protocols.
- Monitored and documented client progress toward meeting goals and objectives.
Director/Small Business Owner
Tera's Little Angels LLC
03.2018 - Current
- Developed high-performing teams by providing mentorship, guidance, and opportunities for professional growth.
- Enhanced team collaboration through regular communication, goal setting, and performance evaluations.
- Established a culture of continuous improvement by fostering open communication channels and empowering employees to voice their ideas.
- Cultivated a positive work environment that fostered employee engagement, increased retention rates, and boosted overall team morale.
- Developed strong relationships with students, parents, and colleagues by maintaining open lines of communication and fostering a supportive learning environment.
- Managed classroom behavior effectively by establishing clear expectations, modeling appropriate conduct, and consistently enforcing established rules and consequences.
- Enhanced classroom engagement through the use of interactive teaching methods, such as group projects and hands-on activities.
Preschool Teacher's Assistant
Kids Ink
01.2011 - 11.2017
- Maintained tidy and clean classroom consistent with safety and health standards.
- Interacted with children one-on-one and in small groups to enhance and support learning activities.
- Engaged and entertained children through recreational and educational activities.
- Supported children's social and emotional development by encouraging understanding of others and positive self-concepts.
- Encouraged children to interact with each other and participate in group activities.
- Communicated with parents to inform about child's progress and classroom behavior.
- Maintained classrooms by disinfecting and sterilizing surfaces and toys.
- Supervised children during in-classroom activities and on playground.
- Collaborated with instructors to develop engaging lesson plans.
- Helped teacher prepare instructional material and displays.
- Took part in professional development workshops to boost skills.
Residential Counselor
Community Options
03.2011 - 10.2012
- Reduced behavioral incidents by employing de-escalation techniques and maintaining a calm environment.
- Maintained safe and supportive residential environments for at-risk individuals, contributing to their overall wellbeing.
- Conducted regular check-ins with residents to monitor progress, address concerns, and provide ongoing support.
- Delivered frequent summaries on resident progression and regression in treatment to provide recommendations towards treatment plan for success.
- Advocated for resident needs within interdisciplinary team meetings, ensuring appropriate levels of care were provided consistently across all cases.
- Participated in ongoing professional development opportunities to stay current on best practices within the field of residential counseling, enhancing overall effectiveness in role.
Education
Child Development Associates
Child Care Connection
Ewing, NJ02.2020
Medical Assistant
Harris School Of Business
Hamilton, NJ06.2009
Skills
- De-Escalation Techniques
- Boundaries Establishment
- Client Advocacy
- Staff hiring
- Customer Service
- Driven and Determined
- Purchasing and planning
- Strategic Decision-Making
- Issue Resolution
- Bookkeeping
- Operations Management
- Accounting management
Timeline
Residential Counselor
SERV Behavioral Health System
10.2020 - Current
Director/Small Business Owner
Tera's Little Angels LLC
03.2018 - Current
Residential Counselor
Community Options
03.2011 - 10.2012
Preschool Teacher's Assistant
Kids Ink
01.2011 - 11.2017
Child Development Associates
Child Care Connection
Medical Assistant
Harris School Of Business
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