Tera Grubbs
Perryville,AR
Summary
Quality-focused Property Manager with genuine care for property conditions. Skilled at providing both resident satisfaction and fulfilling property owner needs. Provider of smooth operations and rapid conflict and crisis resolutions.
Overview
16
16
years of professional experience
Work History
Property Manager
Arkansas Homes and Rentals
Jacksonville, AR
12.2021 - Current
- Developed and implemented effective leasing strategies to maximize occupancy rates.
- Directed and supervised team of 15 employees in daily operations.
- Developed and implemented operational policies and procedures to ensure efficiency and accuracy of workflows.
- Developed and implemented construction plans for projects, ensuring compliance with all applicable codes and regulations.
- Coordinated the delivery of materials to job sites and supervised subcontractors to ensure quality control.
- Monitored budgets, tracked expenditures and prepared financial reports related to construction activities.
- Monitored inventory levels of spare parts and supplies, ordering additional items as needed.
- Scheduled and oversaw completion of planned repairs and refurbishment projects.
- Trained staff members in the safe use and handling of equipment used in daily operations.
- Developed comprehensive strategies for improving overall efficiency in maintenance processes.
- Delegated work to staff, setting priorities and goals.
- Filled out work orders, repair logs and maintenance plans to document work completed.
- Created work crew schedules and delegated assignments.
- Coached staff on strategies to enhance performance and improve customer relations.
- Oversaw workforce schedules and allocated resources in order to achieve project goals.
- Reviewed purchase orders, contracts and invoices to ensure accuracy.
- Negotiated pricing and delivery terms with suppliers.
- Monitored inventory levels to ensure availability of products for customers.
- Maintained records of all purchases including item descriptions, costs, quantities received.
- Assisted in developing sourcing plans by researching new products and suppliers that meet organizational requirements.
- Drafted requests for quotes from vendors for comparison shopping purposes.
- Worked with suppliers to expedite open purchase orders and shipments in-transit.
- Negotiated with selected suppliers to obtain lowest unit cost.
- Coordinated team activities and delegated tasks to ensure efficient completion of projects.
- Developed strategies for problem solving and conflict resolution among team members.
- Conducted regular performance reviews to assess individual team member progress.
- Monitored daily workflow to ensure adherence to established policies and procedures.
- Identified opportunities for process optimization using Lean Six Sigma principles.
- Collaborated with other departments to ensure alignment of goals across teams.
- Managed budgeting responsibilities including forecasting expenses, tracking spending, and preparing reports for upper management.
- Motivated and empowered team members to build customer satisfaction and loyalty to support retention and growth.
- Promoted to leadership position in recognition of strong work ethic and provided exceptional customer service.
- Fostered positive employee relationships through communication, training and development coaching.
- Mentored newly hired employees on machine operations and implemented training on safety procedures to prevent injuries.
- Created and distributed monthly, quarterly and annual reports to management regarding performance.
- Maintained positive working relationship with fellow staff and management.
- Identified needs of customers promptly and efficiently.
- Oversaw quality control to identify inconsistencies and malfunctions.
- Implemented strategies to take advantage of new opportunities.
- Monitored operations and reviewed records and metrics to understand company performance.
- Analyzed company's expenditures and developed financial models.
Camp Ground Manager
Burns & McDonnell
NLR, AR
06.2020 - 06.2022
- Developed and implemented campground policies and procedures.
- Conducted regular inspections of the campground to ensure safety and cleanliness standards were met.
- Managed daily operations including check-in, check-out, scheduling, maintenance, customer service and staff supervision.
- Organized special events such as hikes, campfires and outdoor activities for guests.
- Ensured that all equipment was in proper working order and maintained a safe environment for visitors.
- Created promotional materials to attract more customers to the campground.
- Built relationships with local businesses to increase revenue opportunities.
- Responded promptly to customer inquiries regarding camping reservations and fees.
- Maintained detailed records of occupancy rates, revenues generated and expenses incurred by the campground.
- Monitored employee performance reviews and provided training sessions when necessary.
- Provided guidance on best practices for handling guest complaints or concerns.
- Resolved conflicts between employees or guests in an efficient manner while upholding company policies.
- Recruited new staff members through job postings or referrals from other sources.
- Assisted in developing marketing strategies to drive sales growth at the campground.
- Collaborated with other departments within the organization to promote cross-functional initiatives.
- Implemented effective communication protocols among staff members in order to ensure smooth operation of day-to-day activities.
- Oversaw budgeting processes related to operating costs of running a successful campground business.
- Engaged children in interactive activities and organized arts and crafts, sports games and field trips.
- Worked creatively with other staff to develop and carry out new themes and events for camp participants.
- Promoted positive work environment and staff motivation through effective communication and supportive team building activities.
- Handled check-in duties to acclimate new campers.
- Supervised daily check-in and check-out for all day campers.
- Maintained effective consistent communication with parents and families using email.
- Enforced high level of safety and health standards, keeping staff trained and proficient in respective procedures and policies.
- Confirmed completion of campers' relevant enrollment and medical forms.
- Scheduled regular staff meeting to discuss curriculum and activities for implementation.
- Created and coordinated staff schedules, daily activity schedules and field trips, maintaining proper staffing levels.
- Produced forms, letters and documents needed for camp implementation.
Buyer
Trade Fixtures
Little Rock, AR
01.2017 - 07.2020
- Reviewed purchase orders, contracts and invoices to ensure accuracy.
- Negotiated pricing and delivery terms with suppliers.
- Monitored inventory levels to ensure availability of products for customers.
- Developed relationships with vendors to secure better prices and payment terms.
- Researched potential new suppliers in order to find the best value for goods and services.
- Analyzed market trends and competitor data to identify opportunities for cost savings.
- Coordinated activities between departments such as sales, engineering, finance and logistics.
- Created reports on supplier performance metrics such as quality, delivery times and cost savings initiatives.
- Maintained records of all purchases including item descriptions, costs, quantities received.
- Managed inventory control systems to track stock levels, deliveries and related information.
- Prepared bid documents for tender process management according to company's policies and procedures.
- Ensured compliance with government regulations regarding purchasing activities.
- Participated in industry trade shows and conferences to stay abreast of current trends in product development.
- Participated in negotiations with vendors concerning prices, delivery schedules, warranties and other contractual issues.
- Evaluated vendor proposals based on price competitiveness, quality standards, service level agreements and reliability.
- Collaborated with internal stakeholders such as marketing teams to understand product needs and specifications.
- Implemented strategies for streamlining procurement processes resulting in improved efficiency and cost savings.
- Assisted in developing sourcing plans by researching new products and suppliers that meet organizational requirements.
- Drafted requests for quotes from vendors for comparison shopping purposes.
- Resolved any discrepancies between purchase orders and actual receipts of goods or services.
- Maintained supplier relationships to improve lead time, cost and quality.
- Worked with suppliers to expedite open purchase orders and shipments in-transit.
- Negotiated with selected suppliers to obtain lowest unit cost.
- Requested pricing quotes from suppliers to determine best source of supply.
- Liaised with accounting and vendors to minimize and clear up invoice discrepancies.
- Researched competitors and sourced new vendors.
- Researched sources of supply and services to maintain flexibility, high quality and competitive pricing.
- Participated in supplier calls to define component deliveries, meeting scheduled production dates.
- Assessed trends and inventory usage to provide maximum product coverage for different time frames.
- Reviewed work order demand from MRP to support company requirements.
- Collaborated with cross-functional teams to meet customer requirements and market demands.
- Tracked and approved procurement plans and inventory levels.
- Evaluated quotations received from prospective suppliers to award purchase orders.
- Synchronized supply chain inventory with customer demand to mitigate excess and obsolete inventory.
- Organized inventory for multiple locations and diversified product selections.
- Analyzed and completed supplier performance reviews, addressing corrective actions.
- Implemented contractual documentation into purchase order, encompassing corporate and government requirements.
- Negotiated prices, discount terms and transportation arrangements with suppliers.
- Negotiated product prices, discounts and shipping incentives with vendors.
- Kept records of vendor and supplier expenditures and organized financial documents into company databases.
- Sourced new vendors and suppliers to boost product offerings and increase profit margins at each store location.
- Tracked product and supply inventories and reported findings to supervisors.
- Examined, selected and purchased merchandise consistent with specification requirements.
- Stayed abreast of market trends and anticipated consumer needs and purchasing habits.
- Developed product purchasing and sales strategies according to company budgets.
- Monitored product margins and managed product resales.
- Traveled to various locations to procure materials and products from vendors.
- Explained product features and benefits to company staff members and customers.
- Analyzed buying trends at each store location to identify appropriate mix of inventory items for top-tier sales.
Military Training Instructor
Arkansas Army National Guard
, Arkansas
08.2008 - 06.2015
Buyer
Bemis
Russellville, AR
Education
MBA - Business
Arkansas Tech University
Russellville, AR05-2015
Skills
- Tenant relations
- Business Development
- Maintenance Scheduling
- Business Administration
- Staff Management
- Database Management
- Contract Negotiation
- Vendor Management
- Property Management
- Financial budgeting and reporting
- Eviction Procedures
- Legal knowledge
- Marketing and Advertising
- Payment Collection
- Rent collection
- Occupancy Management
- Formula Auditing
- Statistical Functions
- Grouping Data
- Data Validation
- Solver Add-in
Accomplishments
- AIT Top Graduate
- Masters top gpa
Timeline
Property Manager
Arkansas Homes and Rentals
12.2021 - Current
Camp Ground Manager
Burns & McDonnell
06.2020 - 06.2022
Buyer
Trade Fixtures
01.2017 - 07.2020
Military Training Instructor
Arkansas Army National Guard
08.2008 - 06.2015
Buyer
Bemis
MBA - Business
Arkansas Tech University
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