Overview
Work History
Education
Skills
Volunteer Experience
References
Timeline
Generic

Tera Jackson

Columbia,SC

Overview

13
13
years of professional experience

Work History

Administrative Assistant

Cedar Creek Remodel & Design
11.2010 - Current
  • Perform general clerical and secretarial work as necessary
  • Answer telephone, type reports and correspondence, copy and file documents
  • Process daily mail, schedule appointments, order supplies, distribute mail, etc.

Licensed Property Manager

DLH Properties
05.2020 - 12.2023
  • Enhanced tenant satisfaction by promptly addressing concerns and resolving issues in a timely manner.
  • Increased property occupancy rates by effectively marketing available units and conducting thorough tenant screenings.
  • Streamlined rent collection processes, reducing late payments and improving overall revenue generation.
  • Coordinated with maintenance staff to ensure timely completion of repairs, minimizing downtime for tenants and maintaining property aesthetics.
  • Provided ongoing training opportunities for staff, promoting professional growth and fostering a cohesive team environment.

Customer Service Advocate

Blue Cross And Blue Shield
05.2019 - 04.2020
  • Approved multi-line screening to review and adjudicate insurance claims.
  • Answered and returned insurance quote requests. Maintained client confidentiality.
  • Determined whether to return, deny or pay claims following organizational policies and procedures.

Patient Access Representative

Prisma Health
03.2016 - 05.2019
  • Obtain financial and demographic information of patients
  • Register patients for MRI’s, Cat-Scans, and X-Rays
  • Assist with patient phone calls, departmental filing, and additional administrative duties as needed.

Education

Associates in Science -

Midlands Technical College
Columbia, SC

Skills

  • Microsoft Office Software (Word, Excel, PowerPoint)
  • Beginner Web Design
  • Financial Budgeting and Reporting
  • Knowledge of South Carolina Real Estate Laws
  • Organizational Skills
  • Project Management
  • Attention to Detail

Volunteer Experience

  • Bible Way Church of Atlas Road
  • Homeworks of Columbia, South Carolina
  • AKA Feed the Homeless Project
  • Palmetto Health Candy Striper
  • Habitat for Humanity

References

Available upon request

Timeline

Licensed Property Manager

DLH Properties
05.2020 - 12.2023

Customer Service Advocate

Blue Cross And Blue Shield
05.2019 - 04.2020

Patient Access Representative

Prisma Health
03.2016 - 05.2019

Administrative Assistant

Cedar Creek Remodel & Design
11.2010 - Current

Associates in Science -

Midlands Technical College
Tera Jackson