Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

TERA KELLER

Gresham,OR

Summary

I would like to utilize my six years of experience working within a company of Housing, Food Service, Customer Service, Front Desk, Mental Health and Addiction services .

Overview

14
14
years of professional experience
1
1
Certification

Work History

Personal Care Attendant

OHCC
Portland, OR
02.2023 - Current
  • Provided safe mobility support to help patients move around personal and public spaces.
  • Assisted clients with daily living needs to maintain self-esteem and general wellness.
  • Helped clients maintain optimal health by overseeing medication administration and doctor's appointments.
  • Planned healthy meals, purchased ingredients, and cooked meals to provide adequate nutrition for client wellbeing.
  • Cleaned house, ran errands, managed laundry, and completed weekly grocery shopping.
  • Assisted patients with personal requirements for housekeeping and grooming assistance.
  • Provided assistance in daily living activities by dressing, grooming, bathing, and toileting patients.
  • Transported individuals to events and activities, medical appointments, and shopping trips.

Customer Service Associate/Housekeeping Attendant

Legacy Emanuel Hospital
Portland, OR
09.2022 - Current

Performs a variety of general cleaning and housekeeping tasks to maintain patient rooms, patient care areas, offices, hallways and other assigned areas

Cleaning will include a variety of materials such as carpet, upholstered furniture, floors, and will use an array of cleaning equipment and chemicals

Safe operating of cleaning equipment and preparation of cleaning chemicals.• Application of correct cleaning procedures and chemicals• Maintains established preventative maintenance procedures on all equipment as required.• Follows appropriate security measures when cleaning medication rooms and refrigerators

Respects and understands the need for medication inventory control and security.• Participates in process improvement activities.• Other duties as required

Breakfast Cook and Prep

Bon Appetit Management
Portland, OR
02.2020 - 02.2020

Assists in production planning, record keeping and reporting as required • Cleans kitchen after preparation and serving, maintaining high standards of cleanliness • Ensures food and supply items are stored per standards • Keeps refrigerators and storerooms clean and neat • Operates and maintains kitchen equipment as instructed • Prepare high-quality food items according to standardized recipes and instructions to meet production, delivery and service schedules. • Serve meals or prepares for delivery by using correct portioning, meeting outlined standards, ensuring that food is at the correct temperature and is attractive and tasty • Stores or discards excess food in accordance with safe food-handling procedures

Case Manager Assistant

Central City Concern
Portland, OR
12.2009 - 11.2016

Conduct periodic inspections of common areas in the building to monitor building/clients • Generate reports, routine computer input, create correspondence and filing as directed by team lead • Greet and direct clients, document client interactions, and provide information and updates to day shift staff • Interact with clients over course of shift as appropriate • Provide support and basic resource information to clients • Log events/ incidents using factual –observation based documentation. Obtain urinalysis from clients as directed by HRR case management staff or team lead

Education

GED -

Portland Community College
Portland, OR
04.1990

Skills

  • Direct Patient Care
  • Client Documentation
  • Patient Care
  • Behavior Redirection
  • Privacy and Confidentiality
  • General Housekeeping
  • Patient and Caregiver Education
  • Table Setting Arrangements
  • Guest Relations Management
  • Stocking and Replenishing
  • Dining Area Maintenance
  • Dish Preparation
  • Train Employees
  • Special Dietary Requirements
  • Cash Handling
  • Buffet Setup and Takedown
  • Dining Customer Service
  • Food Preparation and Safety
  • Hospitality Service Expertise
  • Greet Guests
  • Banquet Coordination
  • Age Verification

Certification

Peer Support Specialist

Oregon Food Handlers

OLCC Permit

Personal Care Provider/OHCC Certified

Oregon Drivers Licenses

Timeline

Personal Care Attendant

OHCC
02.2023 - Current

Customer Service Associate/Housekeeping Attendant

Legacy Emanuel Hospital
09.2022 - Current

Breakfast Cook and Prep

Bon Appetit Management
02.2020 - 02.2020

Case Manager Assistant

Central City Concern
12.2009 - 11.2016

GED -

Portland Community College
TERA KELLER