Summary
Overview
Work History
Education
Affiliations
References
Timeline
Generic

Tera Kellerman

Fargo,ND

Summary

I have more experience in different areas of office work, waiting tables, direct support service professional, CNA, bartender, production work, front desk reception, housekeeping and peer support. I would really enjoy a career as a peer support specialist or care coordinator. I love helping people achieve great things for themselves while I do the same.

Overview

9
9
years of professional experience

Work History

General Laborer

Hire Quest Direct
Fargo, ND
12.2022 - Current
  • Completed variety of physical labor tasks.
  • Gained independent working skills and guided and mentored less experienced team members.
  • Inspected sites before and after construction projects.
  • Sorted and placed materials or items on racks, shelves or in bins to keep warehouse organized.
  • Removed debris from construction sites and disposed of it properly.
  • Cleaned or prepared construction sites to eliminate hazards.
  • Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
  • Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
  • Housekeeping duties.

Office Assistant/Caregiver

Valley Home Health Care
Fargo, ND
09.2020 - 09.2023
  • Organized files, developed spreadsheets, accounts payable and receivable and ran errands to improve organizational workflow.
  • Operated photocopiers and scanners, facsimile machines and personal computers.
  • Processed and prepared ND Medicaid billing forms and expense reports.
  • Collected payments, issued receipts and updated accounts to reflect new balances.
  • Created spreadsheets using Microsoft Excel to track expenses and other financial data related to the office budget.
  • Organized office operations and procedures, such as managing calendars, scheduling appointments, preparing reports and maintaining records.
  • Trained staff members to perform work activities. use computer applications and trained at the clients home.
  • Worked with our clients at their home helping them with personal cares, house cleaning and grocery shopping.

IT Assistant

Kinectid
Fargo, ND
01.2015 - 09.2020
  • Troubleshot hardware issues and worked with service providers to facilitate repairs for end users.
  • Ensured that all IT assets were properly labeled and tracked in an asset management database.
  • Traveled outside of Fargo to Dickinson, Bemidji and surrounding areas to do repairs or installs.
  • Wired Jiffy Lubes and installed their POS (point of sale) at their docks.
  • Installed temperature controls at the hospitals for the medications that needed to be a certain temperature.
  • Installed security cameras at Walmart, grocery stores and other various restaurants.

Wait Staff Member

Shotgun Sallies
Fargo, ND
09.2014 - 08.2016
  • Provided excellent customer service to guests, ensuring they had an enjoyable experience.
  • Managed multiple tasks simultaneously while remaining organized under pressure.
  • Answered questions about menu selections and made recommendations when requested.
  • Collected dirty dishes and glasses from tables or counters, preparing areas for next diners.
  • Provided exceptional service to high volume of daily customers.
  • Completed cleaning duties by sweeping and mopping floors, vacuuming carpet and tidying up server stations.
  • Assisted in preparing salads, appetizers and desserts to speed up food service.
  • Checked identification to verify if guests meet minimum age to legally purchase or consume alcoholic beverages.
  • Served food and beverages to customers and confirmed complete orders.

Education

Associate of Applied Science - Generic RN Nursing Program

Minnesota State Community And Technical College
Detroit Lakes, MN

Affiliations

  • I love working out and used to run 5k, 10k and half marathons.
  • I love volunteering for Rape & Abuse Crisis Center, United Way and Food Pantry.
  • I like to do cystic fibrosis and MS Walks.

References

References available upon request.

Timeline

General Laborer

Hire Quest Direct
12.2022 - Current

Office Assistant/Caregiver

Valley Home Health Care
09.2020 - 09.2023

IT Assistant

Kinectid
01.2015 - 09.2020

Wait Staff Member

Shotgun Sallies
09.2014 - 08.2016

Associate of Applied Science - Generic RN Nursing Program

Minnesota State Community And Technical College

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Tera Kellerman