Summary
Work History
Education
Skills
Timeline
Waitress

Tera Kozel

Las Vegas,NV

Summary

Professional Bartender with extensive knowledge of spirits and engages customers one-on-one. Friendly, open and committed to building customer base by providing positive service experience. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.

Work History

Bartender

Pt's Wings And Sports @ The Strat
03.2023 - Current
  • Increased customer satisfaction by providing excellent service and crafting high-quality cocktails.
  • Reduced wait times for drinks by efficiently managing the bar area and prioritizing orders.
  • Maintained a clean and organized workspace, ensuring compliance with health and safety regulations.
  • Contributed to a positive work environment through effective teamwork and communication with colleagues.
  • Enhanced customer satisfaction by providing exceptional service and crafting high-quality beverages.

Pool Bartender

Venetian Hotel & Casino
02.2020 - 12.2023
  • Upheld strict regulations for safe alcohol service and food safety.
  • Kept bar stocked with liquors, juices and garnishes for drinks.
  • Cultivated strong relationships with repeat customers, engaging in friendly conversation and memorizing drink orders to promote loyalty.

Craft Bartender

Nightmare Cafe
12.2022 - 03.2023
  • Cultivated strong relationships with repeat customers, engaging in friendly conversation and memorizing drink orders to promote loyalty.
  • Regularly cleaned and sanitized bar area, beer lockers, refrigeration and storage areas.
  • Verified drinking age requirements of customers by carefully reviewing photo identification.
  • Maintained impeccably clean, attractive and well-stocked bar area.
  • Horror themed crafted cocktails

Casino Lounge Bartender

Venetian Palazzo
04.2012 - 02.2020
  • Promoted business loyalty by fostering positive customer relationships.
  • Collected credit card, cash and gift certificate payments and dispensed change for cash transactions.
  • Input orders accurately into POS terminal, split bills and accepted payments.
  • Completed daily side work and opening and closing duties without fail.
  • Reduced wait times for drinks by efficiently managing the bar area and prioritizing orders.
  • Efficiently opened or closed the bar according to established procedures, ensuring preparedness for each shift.

Cocktail Server

Venetian Hotel & Casino
10.2002 - 04.2012
  • Determined customer preferences to suggest appropriate cocktails and increase sales.
  • Anticipated guest needs and provided proactive service.
  • Maintained high levels of bar safety by closely monitoring guests' conditions and discontinuing service or asking patrons to leave.
  • Maintained clean and organized bar area.
  • Communicated with guests to record orders and assess needs.

Education

Associate of Arts - Design

Interior Design Institute
Las Vegas, NV
05.1995

Skills

  • Health Code Compliance
  • Glassware Polishing
  • Reconciling Cash Drawers
  • Forecast Preparation
  • Classic Cocktails
  • Safe Serving Knowledge
  • Liquor, Beer and Wine Knowledge

Timeline

Bartender

Pt's Wings And Sports @ The Strat
03.2023 - Current

Craft Bartender

Nightmare Cafe
12.2022 - 03.2023

Pool Bartender

Venetian Hotel & Casino
02.2020 - 12.2023

Casino Lounge Bartender

Venetian Palazzo
04.2012 - 02.2020

Cocktail Server

Venetian Hotel & Casino
10.2002 - 04.2012

Associate of Arts - Design

Interior Design Institute

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Tera Kozel