Tera Lewis
Charlotte,NC
Summary
Highly skilled healthcare professional with strong foundation in medication administration and patient care. Known for reliable teamwork, adaptability to changing needs, and results-driven approach. Expertise in maintaining accurate records, ensuring compliance with healthcare regulations, and providing compassionate support to patients. Recognized for strong communication skills and ability to work effectively in collaborative environment.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Medication Aide
Southern Health Partners. Inc
02.2025 - Current
- Administered medications to patients following prescribed schedules and safety protocols.
- Monitored patient responses to medications, reporting changes to nursing staff promptly.
- Maintained accurate medication records, ensuring compliance with regulatory standards.
- Assisted in training new staff on medication administration procedures and safety practices.
- Documented medication administration into electronic medical records (EMR) to avoid duplication of medication dosages.
- Counted and recorded medication inventory routinely to maintain medication security and control.
- Reviewed patient progress to document effects of any prescribed medication.
Certified Nursing Assistant
Global Staffing Service, LLC
01.2024 - Current
- Assisted patients with daily living activities, ensuring comfort and safety.
- Monitored vital signs, reporting changes to nursing staff for timely interventions.
- Maintained cleanliness of patient areas, adhering to infection control protocols.
- Supported nursing staff in administering medications and treatments as directed.
- Documented patient care accurately in electronic health records for continuity of care.
Lead Treatment Coordinator
Capital Oral & Facial Surgery Center
02.2019 - 04.2023
- Coordinated patient treatment plans, ensuring seamless communication between clinical staff and patients.
- Managed scheduling for consultations and surgical procedures, optimizing clinic workflow and patient experience.
- Educated patients on treatment options and financial responsibilities, enhancing understanding and satisfaction.
- Collaborated with surgeons to prepare necessary documentation for patient care, improving accuracy of records.
- Laid out potential payment plans for patients.
- Presented financial arrangements clearly to patients, enabling informed decisions about payment options and timelines.
- Provided exceptional customer service to create a welcoming atmosphere for patients and their families.
- Explained treatment choices to patients and helped determine best options.
- Improved patient satisfaction by effectively communicating treatment plans and addressing concerns.
- Researched billing issues, scheduled appointments and verified insurance coverage.
- Built strong relationships with referring providers through regular communication updates on shared cases.
Education
Associate of Applied Science - Healthcare Management Technology
Fayetteville Technical Community College
Fayetteville, North Carolina, NC08-2016
Certificate - Certified Nursing Assistant
Sandhills Community College
Pinehurst, NC07-2002
Skills
- Problem-solving
- Glucose monitoring
- Insulin injection administration
- Emergency care
- Vital signs monitoring
- HIPAA compliance
- Verbal and written communication
- Prescription verification
- Medication administration
- Infection control
- Specimen collection
Certification
- CMA - Certified Medication Aide
- CNA - Certified Nursing Assistant
Timeline
Medication Aide
Southern Health Partners. Inc
02.2025 - Current
Certified Nursing Assistant
Global Staffing Service, LLC
01.2024 - Current
Lead Treatment Coordinator
Capital Oral & Facial Surgery Center
02.2019 - 04.2023
Associate of Applied Science - Healthcare Management Technology
Fayetteville Technical Community College
Certificate - Certified Nursing Assistant
Sandhills Community College