Tera Lysaker
1621 Hwy 12,MN
Summary
Experienced Billing Administrator with proven expertise at Aspirus Lake View Hospital, excelling in payment tracking and dispute resolution. Recognized for streamlining billing processes, enhancing accuracy, and fostering interdepartmental collaboration. Adept at managing patient accounts while ensuring HIPAA compliance, delivering exceptional customer service, and driving operational efficiency.
Experienced in managing billing processes and ensuring accurate financial records. Knowledge of effective communication and problem-solving to address billing discrepancies and maintain client satisfaction.
Overview
22
22
years of professional experience
1
1
Certification
Work History
Billing Administrator/Billing Specialist
Aspirus Lake View Hospital
03.2019 - Current
- Maintained accurate records of clients'' financial transactions, ensuring data integrity within the company''s database.
- Performed regular audits of client accounts, identifying potential errors and rectifying them proactively before impacting customer relations.
- Collaborated with other departments to address discrepancies in client accounts, promoting positive interdepartmental relationships.
- Continuously sought opportunities for process improvements, staying informed on industry best practices and incorporating them into daily operations.
- Streamlined billing processes for improved efficiency and reduced errors, implementing new software solutions.
- Kept abreast of industry regulations to maintain compliance in all aspects of the billing process.
- Trained new hires in company-specific billing procedures, contributing to their successful integration into the team.
- Ensured timely payments by closely monitoring account balances and following up on overdue invoices.
- Managed complex billing situations with a high level of professionalism, resolving disputes and maintaining client satisfaction.
- Maintained strict confidentiality of client financial information, adhering to relevant data protection laws and company policies.
- Researched and resolved billing discrepancies to enable accurate billing.
- Worked with multiple departments to check proper billing information.
- Identified, researched, and resolved billing variances to maintain system accuracy and currency.
- Prepared itemized statements, bills, or invoices and recorded amounts due for items purchased or services rendered.
- Reconciled accounts, managed audits and updated financial records with remarkable accuracy.
- Managed and responded to correspondence and inquiries from customers and vendors.
- Handled day-to-day accounting processes to drive financial accuracy.
- Recorded deposits, reconciled monthly bank accounts and tracked expenses.
- Presented audit findings to accounting manager after reviewing results and paperwork.
Business Office Coordinator
Bodies In Balance Of Two Harbors
03.2016 - 04.2018
- Streamlined office processes by implementing efficient filing systems and organizational strategies.
- Cultivated positive relationships with clients through attentive service ensuring repeat business from satisfied customers.
- Coordinated schedules for multiple departments, ensuring smooth business operations.
- Ensured compliance with industry regulations by maintaining accurate records and documentation for audits or inspections if needed.
- Provided administrative support.
- Enhanced customer satisfaction by responding promptly to inquiries and resolving issues professionally.
- Maintained a clean, organized workspace to foster productivity among team members.
- Established workflow processes, monitored daily productivity.
- Provided backup to front desk to step in to assist with various tasks whenever employee was absent or at lunch.
Business Office Coordinator
Lake View Hospital
06.2003 - 11.2012
- Entered all charges and diagnosis codes for medical claims and prepared them for billing
- Ensured compliance with industry regulations by maintaining accurate records and documentation for audits or inspections if needed.
- Managed financial transactions for medical billing
- Improved interdepartmental communication by establishing clear lines of contact and accuracy.
- Optimized workflow efficiency by delegating tasks according to individual strengths and skill sets
- Updated reports, managed accounts, and generated reports for company database.
- Oversaw office activities
- Established workflow processes, monitored daily productivity, and implemented modifications to improve overall performance of personnel and self.
Education
High School Diploma -
Divide County High School
Crosby, ND05-1994
Skills
- Payment tracking
- Collections management
- Dispute resolution
- Cash flow analysis
- Billing software proficiency
- Customer service
- Problem-solving
- Attention to detail
- Multitasking and organization
- Team collaboration
- HIPAA compliance
- Claim submission and Processing
- Decision-making
- Verbal and written communication
- Patient account management and Collections
- Insurance verification
- Conflict resolution
- Account reconciliation
- Month-end closing procedures
- Accounts receivable management
Certification
Critical Access Hospital Coding and Billing Specialist
Timeline
Billing Administrator/Billing Specialist
Aspirus Lake View Hospital
03.2019 - Current
Business Office Coordinator
Bodies In Balance Of Two Harbors
03.2016 - 04.2018
Business Office Coordinator
Lake View Hospital
06.2003 - 11.2012
High School Diploma -
Divide County High School
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