Summary
Work History
Education
Skills
Timeline
Overview

Tera Pritzel

Lafayette,IN

Summary

Decisive Human Resources Representative performs highly responsible personnel management duties requiring advanced personnel skills and techniques in major functional areas of HR. Establishes and maintains effective working relationships with various operating units to effectively accomplish recruitment, employee records, benefits and management development and training tasks. Consistently exercises initiative and independent judgment and skilled at building and managing interpersonal relationships at all levels to objectively coach employees through complex, difficult and emotional issues.

Work History

Human Resources Representative

Express Employment Professionals-CAT Logistics
05.2023 - Current
    • Answered employee inquiries regarding health benefits and 401k options.
    • Responded to employee inquiries, questions and complaints and guided and directed employee relations issues to support workforce analysis, performance management and other core HR functions.
    • Maintained employee files and delivered tracking system to identify trends and issues and process HR transactions in Workday.
    • Operated as key business partner to employees, managers, directors and senior leaders to promote HR practices and strategies and enable delivery of specific, measurable business goals.
    • Monitored employee attendance and performance, addressing issues in accordance with company policies and procedures.
    • Fielded employee inquiries related to insurance, pension plan, vacation, sick leave and employee assistance.
    • Resolved employee complaints and grievances successfully through mediation and collaboration.

Supplier Quality Assurance

Subaru Of Indiana Automotive Inc.
07.2020 - 05.2023
    • Maintained amiable relationships with suppliers through difficult quality control issues, supporting healthy business interactions.
    • Set up ongoing supplier site evaluation parameters to maintain quality control standards over long-term relationships.
    • Analyzed issues with supplier contributions to detect defect trends, reporting findings to appropriate personnel.
    • Traveled to assigned supplier facilities to verify supplier staff qualifications via multiple modes of inspection and investigation.
    • Collaborated with cross-functional teams to develop and implement process changes.
    • Monitored and optimized production processes to increase throughput and improve quality.
    • Led root cause analyses to identify and address problems in industrial production.

Human Resources Assistant

Heartland Automotive Llc
06.2009 - 07.2020
    • Filed paperwork, sorted, and delivered mail and maintained office organization.
    • Conducted new hire orientation to verify completion of appropriate paperwork, recording information on human resources database.
    • Answered and redirected incoming phone calls for office.
    • Screened applicant resumes and coordinated both phone and in-person interviews.
    • Delivered friendly assistance with new hires throughout interviewing and hiring process.
    • Organized new employee orientation schedules for new hires.
    • Monitored employee attendance and performance to verify punctuality and absences, addressing issues in accordance with company policies and procedures.
    • Administered compensation, benefits, and performance management systems at direction of supervisor.
    • Processed employee termination paperwork at direction of supervisory staff.
    • Developed and implemented policies and procedures to use for recruitment, employee relations and benefits administration.
    • Applied mediation and collaboration to successfully resolve employee complaints and grievances.
    • Responded to employee inquiries regarding benefits and other HR topics.
    • Scheduled and coordinated interviews between hiring managers and potential candidates.
    • Set up orientations and initial training for new employees.
    • Participated in recruitment and selection process for new hires.
    • Updated and maintained employee attendance records.
    • Developed and maintained HR policies and procedures.
    • Created job descriptions on boards for vacant jobs.
    • Participated in job fairs to recruit new talent.
    • Converted employee status from temporary to permanent.
    • Monitored and analyzed employee satisfaction survey results.

Education

Bachelor of Science - Business Management

DeVry University, Downers Grove, IL
05.2025

High School Diploma -

Jefferson High School, Lafayette, IN
05.1991

Skills

  • Human Resources Department Processes
  • Payroll and Benefits Administration
  • ADP Workforce Now/Workday
  • HR policies
  • Conflict management
  • Administrative support

Timeline

Human Resources Representative - Express Employment Professionals-CAT Logistics
05.2023 - Current
Supplier Quality Assurance - Subaru Of Indiana Automotive Inc.
07.2020 - 05.2023
Human Resources Assistant - Heartland Automotive Llc
06.2009 - 07.2020
DeVry University - Bachelor of Science, Business Management
Jefferson High School - High School Diploma,

Overview

14
14
years of professional experience

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Tera Pritzel