Tera Ramsey
Minatare,NE
Summary
Detail-oriented Certified Nursing Assistant with successful geriatric healthcare experience. personable and compassionate with superior communication and rapport-building skills. Strong commitment to comprehensive and individualized patient care and education. Liaises with medical professionals, patients and family to provide continuous top-quality care and education. Patient-focused Job Title with demonstrated experience providing compassionate and comprehensive care. Skilled in monitoring vital signs, performing wound care and assisting with daily living activities. Demonstrated ability to provide emotional support to patients and families. Experienced nursing professional providing quality care to patients in variety of medical settings. Delivers excellent communication and task prioritization skills for effective patient care coordination. Proven ability to stay organized and prioritize tasks in fast-paced environment. Proficient and caring nursing team member offering outstanding patient-facing experience. Adept at addressing patient needs with compassionate care and attention to detail. Diligent about maximizing satisfaction, safety and wellness while serving patients of all backgrounds. Ambitious Certified Nursing Assistant possessing extensive experience with patient care in medical settings. Strong observational skills combined with excellent patient evaluation abilities. Proven history of cultivating strong patient rapport to provide quality care and patient education. Compassionate Certified Nursing Assistant adept at bathing, grooming and feeding elderly and disabled patients. Familiar with advanced medical terminology and procedures. Proactive worker committed to helping Job title provide top-notch patient care. Skilled at Type treatments with knowledge of Area of expertise patients. Fantastic attention to detail and multitasking abilities. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy. Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level Job Title position. Ready to help team achieve company goals. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
19
19
years of professional experience
Work History
CNA
Monument Rehabilitation
12.2021 - 04.2022
- Offered immediate assistance in emergency and routine paging situations to evaluate needs and deliver care.
- Oversaw and maintained patients' rooms, group living areas, and nurse stations.
- Delivered individualized patient care by recording vital signs, documenting observations, administering treatments, and evaluating patient needs.
- Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
- Helped patients complete range of motion exercises to prevent loss of function during care.
- Responded to patient requests for supplies and personal comfort items such as extra blankets.
- Maintained patient stability by checking vital signs and weight and recording intake and outtake information.
- Cared for residents in assisted living facility and delivered high-quality support to meet needs.
- Supported ambulation and physical therapy needs by conducting planned exercise routines.
- Reduced risks of patient infection and cross-contamination by cleaning and sterilizing equipment.
- Observed patients under care conditions to help identify symptoms, responses to treatments and progress with goals.
- Cared for clients with diagnoses such as respiratory failure, diabetes, Parkinson's disease and muscular dystrophy.
- Documented patient information and care activities in electronic health record.
- Followed directions of licensed nurses to administer medications and treatments.
- Educated patients and family members on best home care practices for healing and recovery.
- Promoted good oral and personal hygiene by aiding patients with shaving, bathing, and teeth brushing.
- Evaluated patients to identify and address wounds, behavioral concerns, and medically relevant symptoms.
- Facilitated personal hygiene management, feeding and ambulation.
- Participated in fun group activities with patients to boost mood, improve overall memory, and provide light entertainment.
- Supported needs of Number+ residents under long-term care.
- Utilized therapeutic communication, empathy and active listening skills to encourage and develop positive relationships with patients.
- Checked patient vitals such as temperature, blood pressure, and blood sugar levels.
- Monitored patient specimen samples and test results to effectively alert supervisors of potentially unhealthy changes.
- Changed linens in rooms, keeping spaces fresh and clean for patient health and satisfaction.
- Assisted nursing staff with completing daily rounds, documenting vital signs and answering calls.
- Completed activities of daily living for patients unable to self-care, and assisted those with limited mobility in completing tasks.
- Upheld infection control and prevention policies across different patient-facing areas.
- Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment.
- Helped clean and prepare patient consultation rooms to maintain hygiene standards
- Collaborated with physicians to design at-home medication guidelines and educated patients and families on correct medication administration.
- Provided care to patients throughout lifespan with consideration of aging processes, human development stages and culture.
- Transported patients between rooms and appointments or testing locations.
- Delivered high-quality care to Type patients in hospital facility.
- Helped patients with self-feeding and assisted feeding, based on individual needs.
Overnight Cashier
Sinclair
01.2020 - 02.2021
- Conducted inventory counts by adding each item in stock and documenting in computer system.
- Maintained strict security protocols to protect cash, customers and store assets.
- Checked personal identifications during alcohol and tobacco sales.
- Operated lottery terminal to issue, check and redeem tickets.
- Completed and filed daily store close reports for management and transitioned system to new business day.
- Responded promptly to requests for assistance, spills and customer inquiries.
- Worked with floor team and managers to meet wide range of customer needs.
- Kept drawer accurate by carefully processing new transactions and giving out correct change.
- Pushed out large amounts of new stock during slower overnight hours.
- Maintained current knowledge of store promotions and highlighted sales to customers.
- Demonstrated product features, answered questions and redirected objections to highlight positive aspects.
- Managed drink station and kept coffee full and hot.
- Operated cash register to record transactions accurately and efficiently.
- Processed refunds and exchanges in accordance with company policy.
- Learned duties for various positions and provided backup at key times.
- Helped customers navigate applications and in-store technology to deliver best-in-class experiences.
- Set up new sales displays each week with fresh merchandise.
- Delivered expert, friendly service to serve every customer need.
- Encouraged customers to make additional purchases by highlighting current deals and keeping lane well-stocked.
- Resolved customers' service and product problems and processed refunds.
- Performed cash, card and check transactions to complete customer purchases.
- Kept cash wrap stocked, products faced and shelving free of misplaced items or trash.
- Used POS system to enter orders, process payments and issue receipts.
- Lifted up to Number pounds at once and used forklift to move heavier loads.
- Identified and resolved discrepancies and errors in customer accounts.
- Reconciled cash drawer at start and end of each shift, accounting for errors, and resolving discrepancies.
Cashier/sandwich Maker
Coffee Cup Travel Plaza
06.2019 - 11.2020
- Encouraged customers to make additional purchases by highlighting current deals and keeping lane well-stocked.
- Used POS system to enter orders, process payments and issue receipts.
- Greeted customers entering store and responded promptly to customer needs.
- Answered questions about store policies and addressed customer concerns.
- Tallied cash drawer at beginning and end of each work shift.
- Checked personal identifications during alcohol and tobacco sales.
- Kept cash wrap stocked, products faced and shelving free of misplaced items or trash.
- Restocked and organized merchandise in front lanes.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Responded promptly to requests for assistance, spills and customer inquiries.
- Identified and resolved discrepancies and errors in customer accounts.
- Learned duties for various positions and provided backup at key times.
- Upsold additional products and services to customers, increasing revenue.
- Operated cash register to record transactions accurately and efficiently.
Home Health CNA
Myself
02.2019 - 11.2020
- Delivered high-quality care to Type patients in hospital facility.
- Worked collaboratively, functioned as effective member and encouraged and supported fellow team members to reach common goals.
- Changed linens in rooms, keeping spaces fresh and clean for patient health and satisfaction.
- Documented patient information and care activities in electronic health record.
- Transported patients between rooms and appointments or testing locations.
- Upheld infection control and prevention policies across different patient-facing areas.
- Helped patients with self-feeding and assisted feeding, based on individual needs.
- Reduced risks of patient infection and cross-contamination by cleaning and sterilizing equipment.
- Performed ambulation and exercise and completed household services to help patient maintain routine and lifestyle in familiar home environment.
- Assisted nursing staff with completing daily rounds, documenting vital signs and answering calls.
- Responded to patient requests for supplies and personal comfort items such as extra blankets.
- Provided care to patients throughout lifespan with consideration of aging processes, human development stages and culture.
- Checked vital signs and administered prescription medication under guidance and supervision of skilled nursing staff to facilitate basic health care services.
- Completed activities of daily living for patients unable to self-care, and assisted those with limited mobility in completing tasks.
- Maintained patient stability by checking vital signs and weight and recording intake and outtake information.
- Facilitated personal hygiene management, feeding and ambulation.
- Cared for clients with diagnoses such as respiratory failure, diabetes, Parkinson's disease and muscular dystrophy.
- Followed directions of licensed nurses to administer medications and treatments.
- Offered transportation to and from appointments, shopping and other activities to help patient stay social, active and maintain access to essential items and services.
- Helped patients complete range of motion exercises to prevent loss of function during care.
- Monitored patient specimen samples and test results to effectively alert supervisors of potentially unhealthy changes.
- Observed patients under care conditions to help identify symptoms, responses to treatments and progress with goals.
CNA
Peaceful Pines Retirement Home
11.2018 - 03.2019
- Helped patients complete range of motion exercises to prevent loss of function during care.
- Responded to patient requests for supplies and personal comfort items such as extra blankets.
- Maintained patient stability by checking vital signs and weight and recording intake and outtake information.
- Cared for residents in assisted living facility and delivered high-quality support to meet needs.
- Supported ambulation and physical therapy needs by conducting planned exercise routines.
- Reduced risks of patient infection and cross-contamination by cleaning and sterilizing equipment.
- Observed patients under care conditions to help identify symptoms, responses to treatments and progress with goals.
- Cared for clients with diagnoses such as respiratory failure, diabetes, Parkinson's disease and muscular dystrophy.
- Documented patient information and care activities in electronic health record.
- Oversaw and maintained patients' rooms, group living areas, and nurse stations.
- Followed directions of licensed nurses to administer medications and treatments.
- Educated patients and family members on best home care practices for healing and recovery.
- Promoted good oral and personal hygiene by aiding patients with shaving, bathing, and teeth brushing.
- Evaluated patients to identify and address wounds, behavioral concerns, and medically relevant symptoms.
- Facilitated personal hygiene management, feeding and ambulation.
- Participated in fun group activities with patients to boost mood, improve overall memory, and provide light entertainment.
- Supported needs of Number+ residents under long-term care.
- Utilized therapeutic communication, empathy and active listening skills to encourage and develop positive relationships with patients.
- Checked patient vitals such as temperature, blood pressure, and blood sugar levels.
Assistant Manager
Loaf N Jug
08.2003 - 04.2009
- Made hiring recommendations to increase company's productivity and profitability with quality workers.
- Created employee schedules to align coverage with forecasted demands.
- Streamlined and monitored quality programs to alleviate overdue compliance activities.
- Developed detailed plans based on broad guidance and direction.
- Developed strategy to increase sales and drive profits.
- Set aggressive targets for employees to drive company success and strengthen motivation.
- Developed loyal and highly satisfied customer base through proactive management of team customer service strategies.
- Launched quality assurance practices for each phase of development
- Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
- Generated repeat business through exceptional customer service and responded to customer concerns with friendly and knowledgeable service.
- Evaluated employee performance and conveyed constructive feedback to improve skills.
- Reviewed sales and gross profit report to assess company efficiency.
- Maintained professional demeanor by staying calm when addressing unhappy or angry customers.
- Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions.
- Defined clear targets and objectives and communicated to other team members.
- Helped with planning schedules and delegating assignments to meet coverage and service demands.
- Established team priorities, maintained schedules and monitored performance.
- Recruited, interviewed and hired employees and implemented mentoring program to promote positive feedback and engagement.
- Increased employee performance and job satisfaction to strengthen retention and engagement.
- Assisted in organizing and overseeing assignments to drive operational excellence.
- Completed regular inventory counts to verify stock levels, address discrepancies, and forecast future needs.
- Opened and closed location and monitored shift changes to uphold successful operations strategies and maximize business success.
- Used industry expertise, customer service skills and analytical nature to resolve customer concerns and promote loyalty.
- Planned, created, tested and deployed system life cycle methodology to produce high quality systems to meet and exceed customer expectations.
- Leveraged data and analytics to make informed decisions and drive business improvements.
- Trained personnel in equipment maintenance and enforced participation in exercises focused on developing key skills.
- Successfully managed budgets and allocated resources to maximize productivity and profitability.
- Improved staffing during busy periods by creating employee schedules and monitoring call-outs.
- Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
- Strengthened merchandising and promotional strategies to drive customer engagement and boost sales.
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Identified and communicated customer needs to supply chain capacity and quality teams.
- Established performance goals for employees and provided feedback on methods for reaching those milestones.
- Monitored security to protect employees, customers and property.
Education
CNA - Nursing
Wncc
Scottsbluff, NE09.2011
Diploma - General Studies
Scottsbluff Senior High School
Scottsbluff, NE01.2002
Skills
- Supporting Personal Needs
- Wound Care
- Medications Familiarity
- Chronic Disease Management
- Responding to Emergencies
- General Housekeeping Abilities
- Companionship and Emotional Support
- Mobility Assistance Needs Understanding
- Quality Assurance Controls
- EMR Systems
- Charting Expertise
- Family Support and Assistance
- Feeding Assistance Expertise
- Medication Assistance
- Grooming and Bathing Assistance
- Measuring Bodily Fluids
- Inpatient Care
- Activity Planning
- Intake Recording
- Medical Procedures Understanding
- Dementia and Alzheimer's Knowledge
- Patient Relationship-Building
- Documentation Procedures Expertise
- Trustworthy Companion
- Respiratory Equipment Training
- Light Housekeeping
- Complex Problem-Solving
- Admitting Support
- Quick Problem Solver
- Compassionate Caregiver
- Recording Vital Signs
- Oral Hygiene
- Documenting Behaviors
- Interdisciplinary Communication
- Performing Patient Intakes
- Efficient and Reliable Team Player
- Electronic Recordkeeping
- Memory Improvement
- ADLs Assistance
- Respiratory Failure
- Quality Patient Care
- Preparing Devices
- Proper Staffing
- Calm Under Stress
- Room Cleaning and Restocking
- Medical Recordkeeping
- Bed Making and Linen Changes
- Collecting Specimens
- Activities of Daily Living (ADL) Support
- Blood Sugar Monitoring
- Bed Transfers
- Observation Documentation
- Restock Shelves
- Monitoring Fluids
- Nursing Standards
- Intercultural Competence
- Bathing and Dressing
- Infection Control Procedures
- Patient-Focused Care
- Observing Responses
- Transporting Patients
- Wheelchair Assistance
- Feeding Tube Management
- Emotional Intelligence
- Family Communication
- Emotional and Social Support
- DBMS
Jack of all trades
I'm very good at being a nurse but I do have other job experience besides nursing.
Timeline
CNA
Monument Rehabilitation
12.2021 - 04.2022
Overnight Cashier
Sinclair
01.2020 - 02.2021
Cashier/sandwich Maker
Coffee Cup Travel Plaza
06.2019 - 11.2020
Home Health CNA
Myself
02.2019 - 11.2020
CNA
Peaceful Pines Retirement Home
11.2018 - 03.2019
Assistant Manager
Loaf N Jug
08.2003 - 04.2009
CNA - Nursing
Wncc
Diploma - General Studies
Scottsbluff Senior High School
Similar Profiles
Mamadi L BadjieMamadi L Badjie
Certified Nursing Assistant at Monument Rehabilitation And Care CenterCertified Nursing Assistant at Monument Rehabilitation And Care Center
Jolene SchumacherJolene Schumacher
Staffing Coordinator at Monument Rehabilitation And CareStaffing Coordinator at Monument Rehabilitation And Care
Lindsey HoveLindsey Hove
Registered Nurse, Float Pool at Monument HospitalRegistered Nurse, Float Pool at Monument Hospital