Summary
Overview
Work History
Education
Skills
Timeline
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Tera Silva

Jacksonville,NC

Summary

Dynamic and reliable childcare professional with extensive experience as a Nanny, adept at fostering emotional well-being and promoting child development. Proven ability to create engaging educational activities and maintain effective communication with parents. First aid certified, skilled in behavior management, and committed to ensuring children's safety and happiness.

Overview

15
15
years of professional experience

Work History

Nanny

Self Employed Services
11.2010 - Current
  • Assisted with daily activities, ensuring children's safety and well-being.
  • Developed engaging educational activities to promote learning and creativity.
  • Maintained cleanliness and organization of play areas and children's belongings.
  • Communicated effectively with parents regarding children's progress and needs.
  • Adapted to changing schedules and routines, demonstrating flexibility in caregiving.
  • Supported meal preparation, fostering healthy eating habits among children.
  • Encouraged positive behavior through reinforcement strategies and modeling appropriate interactions.
  • Collaborated with families to create personalized care plans tailored to individual needs.
  • Assisted with light housekeeping duties as well as running errands.
  • Prepared meals and snacks for children based on dietary guidelines.
  • Developed strong communication with parents to provide updates on children''s progress, needs, and achievements.
  • Collaborated closely with parents in establishing boundaries/rules within the household which helped maintain consistency across all environments.
  • Maintained a clean and organized home environment conducive to optimal child development through regular tidying duties.
  • Provided nutritious meals and snacks according to dietary restrictions or preferences, ensuring balanced nutrition for growing bodies.
  • Organized and cleaned home after activities by picking up toys and straightening up play room.
  • Enhanced children''s emotional well-being by providing attentive care and nurturing relationships.
  • Handled challenging behavioral issues using appropriate discipline strategies and proactive communication with parents.
  • Ensured children''s safety and comfort by consistently monitoring their environment and addressing potential hazards.
  • Played games, worked on puzzles, and read books to young children.
  • Built positive and nurturing environments to support child social and emotional growth.
  • Encouraged physical activity with outdoor play, sports, and fitness games for improved health and motor skills development.
  • Established lasting, professional connections with families and children by encouraging open communication and delivering positive feedback.
  • Managed children''s schedules effectively to ensure timely completion of homework, extracurricular activities, and daily routines.
  • Engaged with children on age-appropriate level.
  • Promoted intellectual development through reading, storytelling, and engaging educational activities.
  • Bathed, dressed, and helped with teeth brushing as part of bedtime preparation.
  • Supported character-building qualities such as responsibility, respect, empathy, and self-discipline through consistent modeling of behavior expectations.
  • Administered basic first-aid and medication in emergency situations.
  • Fostered creativity through art projects, music appreciation, and imaginative play designed to stimulate young minds.
  • Implemented creative learning strategies tailored to each child''s interests and abilities for enhanced cognitive growth.
  • Developed and implemented behavior management strategies to minimize indiscipline and guide children in attaining positive behavior.
  • Coordinated transportation arrangements for school pick-ups/drop-offs or appointments while prioritizing safety precautions during transit.
  • Implemented effective sleep training techniques that established healthy bedtime routines resulting in improved sleep quality.
  • Transported children to and from school, medical appointments, and extra-curricular activities.
  • Transported children to and from activities using personal or family vehicle.
  • Taught children basic life skills, manners and personal hygiene.
  • Monitored children's play activities to verify safety.
  • Developed games and activities using arts and crafts to support learning and verbal skills.
  • Provided developmentally appropriate activities for children.
  • Helped children complete homework assignments and school projects.
  • Encouraged children to be understanding and patient with others.
  • Supervised children engaged in physical activity, learning and social skills with peers.
  • Supervised children on playground to help develop physical and social skills.
  • Regularly traveled with family to help with vacation activities and childcare.
  • Identified warning signs of emotional and developmental problems in children.

Airport Ramp Agent

KSBD
03.2021 - 09.2023
  • Operated ground support equipment to ensure timely aircraft servicing.
  • Communicated effectively with flight crews to facilitate seamless ground operations.
  • Conducted thorough pre-flight and post-flight inspections for safety compliance.
  • Assisted in training new ramp agents on safety protocols and operational procedures.
  • Monitored weather conditions to make quick, informed decisions regarding ground activities.
  • Implemented best practices for equipment maintenance to enhance reliability and performance.
  • Collaborated with team members to resolve logistical challenges during peak travel times.
  • Upheld strict adherence to FAA regulations and safety protocols during all aspects of ramp agent duties.
  • Contributed to a positive work environment by fostering teamwork among fellow ramp agents while executing tasks effectively.
  • Safely operated various types of equipment such as conveyor belts, push-back tractors and tugs.
  • Facilitated on-time departures with quick and efficient turnaround times for incoming flights.
  • Enhanced airport safety by conducting thorough inspections of aircraft and equipment prior to loading and unloading.
  • Coordinated ground crew activities to complete objectives on schedule.
  • Maintained clean and organized ramp areas for efficient workflow and improved safety conditions.
  • Demonstrated flexibility in adapting to various types of aircrafts, supporting diverse airline clients'' needs efficiently.
  • Connected electrical power unit and hoses to aircraft.
  • Positioned and towed aircraft from remote locations of airport to designated areas for operation.
  • Contributed to the overall success and reputation of the airport by consistently demonstrating professionalism and dedication in fulfilling ramp agent responsibilities.
  • Ensured proper weight distribution in aircraft by diligently following load plans and adjusting as necessary.
  • Reduced risk of accidents or incidents on the tarmac through vigilance in monitoring surroundings while working around active aircrafts.
  • Managed unforeseen circumstances such as equipment malfunctions or weather disruptions, executing contingency plans to minimize operational delays.
  • Streamlined ramp operations by coordinating efficiently with ground crew, pilots, and air traffic control.
  • Reported equipment malfunctions to supervisor for immediate repair attention to avoid creating flight departure delays.
  • Assisted in the safe de-icing process of aircrafts during winter months, ensuring timely departures despite adverse weather conditions.
  • Loaded and unloaded freight and assisted crew for over Number daily flights.
  • Guided aircraft into and out of parking positions using hand signals.
  • Tracked flight schedules to promote on-time landings and avoid loading delays.
  • Completed cargo manifests and flight paperwork for proper luggage and flight tracking.
  • Communicated closely with ground crew, flight crew, and tow person via headset radio to maintain loading and unloading safety and efficiency.
  • Deiced aircraft before takeoff for safety during inclement weather.
  • Checked cargo and baggage for security to meet TSA regulations.
  • Operated equipment while observing standard safety procedures.
  • Maintained clean, orderly work environment free of hazards.
  • Helped train new employees in safe practices and warehouse procedures.
  • Loaded and unloaded materials onto and off of trucks for fast shipment.
  • Managed warehouse operations and verified proper shipment procedures.
  • Used handheld scanners to efficiently track and maneuver freight throughout distribution network.
  • Operated moving truck safely to deliver items to destination without nicks or scratches.
  • Successfully navigated large shipments of materials through tight spaces and busy facilities.
  • Unpacked and repacked items in different quantities and configurations for shipment.
  • Verified documentation and condition of freight to assure quality standards were achieved.
  • Used machinery and equipment such as box cutters, shrink-wrap guns and electric pallet jacks.
  • Drove forklifts, pallet jacks and other equipment to move materials.
  • Strapped items down over protective padding to secure throughout transportation.
  • Verified quantity and description of materials received by checking merchandise against packing list.
  • Surrounded items in cling film, padded blankets, and tape to protect from damage.
  • Operated Pushback of Aircraft.
  • Organized and coordinated safe landing and parking of flights during understaffed work days, when inclement weather ground in route flights.

Parts Specialist

CT SALES
09.2019 - 04.2020
  • Managed inventory levels to ensure timely availability of parts for customer orders.
  • Utilized computerized inventory management systems to track parts and optimize stock levels.
  • Assisted customers in identifying required components and provided expert product knowledge.
  • Processed incoming shipments, ensuring accurate receipt and organization of parts inventory.
  • Developed strong vendor relationships to facilitate effective procurement of quality parts.
  • Served customers in-store and by telephone to answer questions and place orders.
  • Collaborated with service technicians to identify required parts for repairs, minimizing delays and enhancing productivity.
  • Provided exceptional customer service by promptly responding to inquiries, resolving issues, and consistently going above and beyond to exceed expectations.
  • Stocked storage areas with merchandise from new trucks, following bins system accurately to minimize inventory errors.
  • Maintained a clean and organized work environment, allowing for easy access to frequently used items and efficient completion of tasks.
  • Conducted thorough research on complex parts inquiries, ensuring accurate information was provided to customers and colleagues.
  • Maintained current knowledge of manufacturers' options and parts availability to offer expert support.
  • Tracked parts use and charged items to customer accounts for billing.
  • Received and restocked product, keeping sales floor shelves full and ready for customers' purchases.
  • Negotiated favorable terms with vendors, securing cost savings without compromising quality or delivery timelines.
  • Developed strong relationships with suppliers, resulting in better pricing and improved availability of parts.
  • Stocked and managed stock of parts.
  • Ordered parts from various distributors to fulfill demands.
  • Researched vehicles and parts via physical catalogs and electronic means.
  • Assisted customers in finding appropriate parts promptly.
  • Greeted customers via telephone and in person to answer questions, resolve concerns, and complete sales.
  • Maintained clean and neat parts counter and sales floor.
  • Inspected parts for defects, removing damaged parts, and replacing with new ones.
  • Verified shipments against receipts and provided advice to customers about right type of parts needed for specific projects.
  • Maintained optimal supply levels by ordering new parts from catalogs and vendor websites.
  • Achieved exceptional reputation for quality parts and service by proactively identifying defects and returning rejected items to suppliers.

Merchandiser

Budweiser
03.2014 - 04.2016
  • Executed visual merchandising strategies to enhance product visibility and drive consumer engagement.
  • Coordinated inventory management processes to ensure optimal stock levels across retail locations.
  • Analyzed sales data to identify trends and inform product placement decisions for increased revenue.
  • Developed strong relationships with retail partners, fostering collaboration and improving in-store promotions.
  • Implemented planograms to optimize shelf space and maximize product displays in alignment with brand guidelines.
  • Trained new team members on merchandising standards and best practices for consistent execution across stores.
  • Conducted regular store visits to assess compliance with merchandising standards and provide actionable feedback.
  • Collaborated with marketing teams to align promotional campaigns with merchandising efforts for cohesive branding initiatives.
  • Removed damaged, out-of-code, not-in-set and discontinued items from displays.
  • Inspected merchandise for quality and arranged proper display location on floor.
  • Managed inventory levels with regular monitoring, ordering, and stock replenishment for optimal product availability.
  • Monitored inventory levels and kept adequate stock in product displays on sales floor.
  • Improved overall store appearance by performing routine maintenance tasks such as cleaning shelves, updating signage, and reporting damaged fixtures for repair or replacement.
  • Verified products appeared at correct locations in proper quantities.
  • Completed efficient store resets to prepare store for special promotions and seasonal updates.
  • Enhanced customer satisfaction by providing product knowledge and recommending suitable items based on individual needs.
  • Trained new team members in merchandising best practices, ensuring a cohesive approach across the store.
  • Boosted sales by implementing effective merchandising strategies and visually appealing displays.
  • Maximized floor space utilization by rearranging fixtures according to changing business needs and customer traffic patterns.
  • Reduced out-of-stock instances by conducting regular audits, adjusting inventory counts, and communicating discrepancies to management.
  • Collaborated with store management to develop promotional plans and execute timely merchandise resets.
  • Increased brand visibility by designing eye-catching window displays that highlighted new products and seasonal trends.
  • Negotiated with suppliers for timely and cost-efficient product deliveries, maintaining inventory flow.
  • Boosted sales through effective collaboration with marketing team on promotional displays.
  • Monitored competitor activity, adapting strategies to maintain competitive advantage.
  • Developed and implemented seasonal merchandise plans, aligning inventory with consumer trends.
  • Coordinated with store management to identify and capitalize on cross-merchandising opportunities.
  • Created visual displays to highlight new and featured products.

Education

Architectural Engineering

Central High
Barstow, CA
05.2011

Skills

  • Friendly
  • Reliability and trustworthiness
  • Approachable
  • Schedule management
  • Emotionally supportive
  • Toddler care experience
  • Infant care experience
  • Cheerful and energetic
  • Childcare
  • Cleaning and sanitation
  • Active listener
  • Valid Driver's license
  • Activity planning
  • Child development
  • Meal preparation
  • Early childhood development
  • Arts and crafts
  • First aid certified
  • Safety awareness
  • Child supervision
  • Outdoor activities
  • Behavior management techniques
  • Housekeeping
  • Reading and storytelling
  • Reliable transportation
  • First aid
  • Light housekeeping
  • Creative play
  • Enrichment activities
  • Effective team leader
  • Housekeeping abilities
  • Food handling training
  • Bilingual in language
  • Tutoring
  • Potty training
  • Complex Problem-solving
  • Family support
  • Caring child mentor
  • Language skills
  • Educational support
  • Homework assistance
  • Skilled in working with special needs children
  • Swimming supervision
  • Music and dance
  • Childcare expertise
  • Schedule creation and maintenance
  • Social integration
  • Professional babysitter
  • Sleep training
  • Special needs care
  • Grocery shopping
  • Academic support
  • Nutrition
  • Toileting and feeding
  • Superior communication skills
  • Childcare techniques
  • Activity and event planning
  • People-oriented
  • First aid and CPR certified
  • Dependable
  • Meal and snack preparation
  • Reliable
  • Dependable and responsible
  • Problem-solving
  • Relationship building
  • Parent interaction
  • Creative thinking
  • Child safety
  • Critical thinking
  • Homework support and assistance
  • Promoting good behavior
  • Cooking
  • Good decision making
  • Toilet training
  • Regulating schedules
  • Rule setting
  • Teaching empathy
  • Self-confidence development
  • Behavior modeling

Timeline

Airport Ramp Agent

KSBD
03.2021 - 09.2023

Parts Specialist

CT SALES
09.2019 - 04.2020

Merchandiser

Budweiser
03.2014 - 04.2016

Nanny

Self Employed Services
11.2010 - Current

Architectural Engineering

Central High

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Tera Silva