TERA TEW-STRICKLAND
Newton Grove,NC
Summary
Eager, dedicated, and growth-oriented team player with 13 years of nursing experience. Passionate about the health and wellbeing of all patients and clients. Seeking employment in a position that will utilize and expand current knowledge to better those that are being served.
Overview
13
13
years of professional experience
Work History
Administrator/DON
Blue Cloud Pediatric Surgery Centers-Raleigh
Raleigh, NC
01.2021 - Current
- Full responsibility and accountability for the day-to-day operational and financial management of the Surgery Center.
- Plan, organize, direct and evaluate all elements of services at the Surgery center.
- Provide leadership to a team of medical and dental professionals to promote outstanding results in patient care.
- Coordinate with anesthesia and dental providers to ensure efficiency and preparation for scheduled surgeries.
- Directly supervises nursing care and all related activities of the surgical center per the policies.
- Recruit and hire, providing direct supervision, ongoing staff development and continuing education to employees.
- Key role in staffing, quality improvement, infection control and risk management.
- On an as-needed basis may act in the capacity of a Registered Nurse.
- Prepare and review infection control reports to identify trends and develop effective actions to control and prevent infections.
- Manage inventory of pharmacy, dental and medical supplies. Ordering new stock as needed to prevent shortages or delays in care while controlling costs.
- Analyze and evaluate nursing services to improve the quality care given and maintain policies that adhere to federal and state regulations for Ambulatory Surgery Centers.
- Responsible for continued compliance with government regulatory agencies and accreditating bodies.
- Organize workflow and delegate tasks effectively to ensure timely project completion without compromising quality.
- Monitor and evaluate nursing staff performance, providing feedback and guidance to support standards of care.
- Build and maintain positive working relationships with physicians and staff to support seamless healthcare operations.
- Streamline nursing operations by optimizing staffing schedules and workflow processes.
- Develop positive employee relations, incentives, and recognition programs to promote teamwork.
- Collaborate with interdisciplinary teams to develop comprehensive care plans for patients with complex needs.
- Managed budgets effectively, identifying cost-saving measures while maintaining high-quality patient care standards.
- Streamlined patient check-in process for surgical appointments, reducing wait times and increasing satisfaction.
- Led quality improvement projects aimed at enhancing clinical outcomes through data-driven analysis and targeted interventions.
- Increase patient satisfaction scores by fostering a compassionate and supportive environment within the nursing department.
- Streamline communication among team members, leading to smoother operations and improved overall teamwork.
- Assist with emergencies, remaining calm under pressure while ensuring optimal park care.
- Reduce patient wait times by effectively coordinating with dentists, anesthesia, nurses and support staff.
- Support successful surgical outcomes by ensuring accurate documentation of patient medical histories, insurance information and surgical consents.
- Collaborate with authorization team to ensure necessary authorizations for scheduled surgeries, minimizing delays or cancellations due to coverage issues.
- Maintained a high level of organization in managing calendars for multiple dentists/anesthesia/nursing team without compromising accuracy or efficiency.
- Provided exceptional customer service to patients, addressing their concerns promptly while maintaining professionalism at all times.
- Organized transportation arrangements for post-operative patients when necessary, easing their transition from surgical center to home recovery environments.
- Work closely with the Medical Executive Committee and the Governing Body to create and implement the Strategic Plan, Goals and Objectives, communicating with and integrating the Surgery Center associates as appropriate
- Complete and monitor the facility operating and capital budgets, submitting reports as required and taking actions, which will assure meeting all budget targets
- Manage annual Budget and reporting in conjunction with Chief Financial Officer for Blue Cloud to maximize EBITDA and identify trends and methods to achieve
Charge Nurse - Clinical Nurse
Surgical Center for Dental Professionals
11.2018 - 01.2021
- Provides direct care to patients in outpatient, day surgery setting - including Pre-Op, Circulating OR, and PACU RN
- Assessing, Planning, Implementing, Coordinating patient care throughout surgical process
- Educates patients about surgical procedures, patient expectations, and post
- Oversees team of 8 as Charge RN to ensure patient and nursing staff needs are met, with safety as top priority.
4C - Pediatrics - Clinical Nurse/Charge Nurse
WakeMed Health & Hospitals
02.2011 - 12.2018
- Implemented total patient care through primary nursing process
- Assessed and planned patient care, served as patient advocate making physician aware as needed
- Provided education to patients and their families to ensure knowledge of self-healthcare, disease processes, therapeutic regimens, and diagnosis management
- Collaborated effectively with interdisciplinary team of medical providers
- Oversaw team of 12 as Charge RN to oversee daily functioning of unit, directed discharges and admissions to ensure optimal patient flow.
Education
Associate Degree of Science - Nursing -
Durham Technical Community College
05.2010
Skills
- NC REGISTERED NURSE LICENSE # 243944
- ADVANCED CARDIAC LIFE SUPPORT (ACLS)
- PEDIATRIC ADVANCED LIFE SUPPORT (PALS)
- BASIC LIFE SUPPORT (BLS)
- VERBAL, WRITTEN, AND EMAIL COMMUNICATION
- LEADERSHIP FOCUSED
- TIME MANAGEMENT SKILLS
- PHONE, INTERNET, AND EMAIL ETTIQUETE
- PROFECCIENT IN MICROSOFT SUITE APPLICATIONS
- CRITICAL THINKING SKILLS
Personal Information
Title: REGISTERED NURSE
References
Available upon Request
Timeline
Administrator/DON
Blue Cloud Pediatric Surgery Centers-Raleigh
01.2021 - Current
Charge Nurse - Clinical Nurse
Surgical Center for Dental Professionals
11.2018 - 01.2021
4C - Pediatrics - Clinical Nurse/Charge Nurse
WakeMed Health & Hospitals
02.2011 - 12.2018
Associate Degree of Science - Nursing -
Durham Technical Community College