Summary
Overview
Work History
Education
Skills
RegisteredNurse
Tera Walsh

Tera Walsh

Healthcare Professional With Over 12 Years Experience
Lone Tree,CO

Summary

Healthcare Operations Director with proven record of strong facilitation and leadership abilities, demonstrated in a fast-paced business and patient care environment, with a multitude of diverse skills that allow for easy transferability to numerous industries. An advanced understanding of patient, client, and healthcare provider needs in addition to diligent attention to detail has created a well-rounded leader which excels in customer service, patient care, and client retention. Integrity driven and results orientated individual with the perpetual appetite for continued opportunities for learning and growth personally and professionally, seeking to apply previously acquired as well as future skills and knowledge to the next phase of career progression.

Overview

5
5
years of post-secondary education
12
12
years of professional experience

Work History

Regional Tech Lead

SimonMed Imaging
Parker, CO
08.2022 - Current
  • Onsite instruction and training for Pulse Radiology students and new hires
  • Served as on-site MRI Technologist Assistant for remote MRI Technologist
  • Positioned patients to obtain quality MRI, X-Ray, and DEXA images.
  • Applied and positioned equipment to take images following set parameters for X-Ray, MRI, and DEXA
  • Facilitated positive care experience for patients by establishing rapport and applying interpersonal skills to reduce anxiety and promote cooperation.
  • Served as informational resource for patients and families by educating about imaging processes and addressing questions and concerns.
  • IV insertion and administration of contrast

Assistant Center Operations Director

Concentra Medical Center
Aurora, CO
03.2018 - Current
  • Developed and implemented emergency response plans for disasters, security issues and injuries.
  • Kept facility in compliance with all applicable standards and laws.
  • Oversaw day-to-day business and clinical activities by establishing goals, objectives, standards of performance and policies and procedures when supervising 19 employees.
  • Increased patient satisfaction scores by 5% within 3 months.
  • Motivated and supervised 19 Medical Assistants and Radiologic Technologists in delivering quality patient care.
  • Fostered excellence by example by "setting pace" and being hands on mentor to clinical staff.
  • Recruited, hired and trained all staff, providing direct supervision, ongoing staff development and continuing education to employees.
  • Implemented successful healthcare program through professionalism, quality of care, medical teaching and patient satisfaction.
  • Assessed EIBITA and Patient Satisfaction metrics and adjusted operational plans to uphold quality standards.
  • Generated and reviewed incident reports, including employee write-ups, actualizing appropriate corrective action plans to mitigate ongoing and potential situations.

Radiologic Technologist

Panorama Orthopedics & Spine Center
Golden, CO
09.2017 - 03.2018
  • Served as informational resource for patients and families, educating about imaging process and addressing questions and concerns.
  • Reviewed physicians' orders to determine medical imaging needs and operated radiologic equipment to capture, develop and produce diagnostic images.
  • Facilitated positive care experience for patients, establishing rapport and applying interpersonal skills to reduce anxiety and promote cooperation.
  • Adhered closely to quality control standards in development and labeling of diagnostic imaging materials, updating patient profiles with relevant information.

Radiologic Technologist/Medical Assistant

Franciscan Orthopedic Associates
Gig Harbor, WA
03.2014 - 07.2016
  • Reviewed physicians' orders to determine medical imaging needs and operated radiologic equipment to capture, develop and produce diagnostic images.
  • Collected and documented patient medical information such as blood pressure and weight.
  • Supported duties for diagnostic and technical treatment procedures, such as setting up and operating special medical equipment and apparatus.
  • Performed clerical duties, such as word processing, data entry, answering phones and filing.
  • Taught patients about medications, procedures and care plan instructions.
  • Minimized patients' exposure to radiation during x-ray imaging through application of shielding techniques and careful positioning of patients, equipment and restrictive devices.

Radiologic Technologist/CT Technologist

Mason General Hospital
Shelton, WA
12.2013 - 03.2015
  • Prepared and administered contrast materials for imaging procedures.
  • Developed and delivered training programs for students and technologists to educate on best practices for equipment operation, image processing and patient care.
  • Educated patients on procedure details, provided instructions and answered questions to minimize anxiety and improve cooperation.
  • Handled private and confidential information in compliance with hospital policies and procedures, including HIPAA.
  • Facilitated positive care experience for patients, establishing rapport and applying interpersonal skills to reduce anxiety and promote cooperation.

Radiologic Technologist/CT Technologist

Nason Medical Center
Charleston, SC
03.2013 - 12.2013
  • Reviewed physicians' orders to determine medical imaging needs and operated radiologic equipment to capture, develop and produce diagnostic images.
  • Prepared and administered contrast materials for imaging procedures.
  • Adhered closely to quality control standards in development and labeling of diagnostic imaging materials, updating patient profiles with relevant information.

Radiologic Technologist

Trident Regional Medical Center
Charleston, SC
03.2013 - 10.2013
  • Reviewed physicians' orders to determine medical imaging needs and operated radiologic equipment to capture, develop and produce diagnostic images.
  • Served as informational resource for patients and families, educating about imaging process and addressing questions and concerns.
  • Facilitated positive care experience for patients, establishing rapport and applying interpersonal skills to reduce anxiety and promote cooperation.
  • Captured images using mobile equipment in operating rooms, emergency rooms and patients' bedsides.

Education

MRI Technologist Certification - Medical Imaging

Pulse Radiology
New York, NY
01.2022 - Current

Bachelor of Arts - Organizational Leadership

Colorado State University
Denver, CO
2018.01 - Current

Certificate of Completion - Radiologic Technology

St. Joseph's School of Radiography
Yonkers, Ny
12.2010 - 12.2012

Associate of Applied Science - General Education

Community College of Denver
Denver, CO
01.2009 - 05.2010

Skills

    Emergency Response

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Tera WalshHealthcare Professional With Over 12 Years Experience