Tera Zelenuk

• Provided exceptional customer service; worked to develop a genuine rapport with the customers.
• Worked flexible hours across night, weekend and holiday shifts.
• Educated customers on appropriate products for their specific needs.

Scheduled, supervised and inspected cleaning and repairs in multiple regions. Worked within service portal to relay status and/or completion of tasks to residential real estate investor serviced by HM.

• Built and maintained rapport with clients and family members to facilitate trusting caregiver relationship.
• Assisted patients with bathing, grooming, dressing and oral hygiene care both in private residences and facilities.
• Provided compassionate and patient-focused care to cultivate well-being.
• Laundered items, changed sheets and made bed to keep patients' bedroom clean.

• Maintained computer and physical filing systems.
• Optimized organizational systems for payment collections, AP/AR, deposits and recordkeeping.
• Occasionally delivered supplies to job.
• Excellent communication with both customers and sub contractors.
• Provided exceptional service and built a strong rapport with customers and subs alike.