Terae Smaw
Memphis,TN
Summary
Detail-oriented logistics and operations professional with 5+ years of experience in supply chain, warehouse, and client onboarding environments. Skilled in inventory control, shipping documentation, and compliance with safety standards. Strong track record of supporting accurate, on-time shipments while coordinating with cross-functional teams and clients. Seeking to leverage logistics expertise, organizational skills, and client relations experience to contribute as a Trade Agent.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Forklift Operator / Client Onboarding Specialist
FedEx Supply Chain
Memphis, TN
01.2021 - Current
- Coordinate with clients during onboarding to ensure smooth integration into supply chain systems.
- Handle shipping, receiving, and staging processes to support accurate and efficient order fulfillment.
- Document inventory movement, shipment data, and onboarding updates to maintain compliance.
- Provide client support by addressing logistics questions and ensuring proper documentation for shipments.
- Operate forklifts and warehouse equipment to manage freight safely and efficiently.
Forklift Operator
Technicolor
Memphis, TN
01.2019 - 05.2020
- Handled shipping, receiving, and staging processes to support accurate and efficient trade operations.
- Completed inventory transactions with RF scanners and maintained shipment records for management.
- Ensured compliance with OSHA standards, company policies, and safety regulations.
- Coordinated with warehouse staff to meet tight shipment deadlines and maintain productivity.
Team Lead
XPO Logistics
Memphis, TN
10.2018 - 01.2019
- Delegated tasks to a 10+ member team, ensuring smooth workflow and timely completion of shipments.
- Oversaw inventory movement and reporting to improve shipping accuracy.
- Supported supervisors with documentation and daily productivity tracking.
- Analyzed performance metrics to identify areas for improvement and optimize workflows
Forklift Operator
Nike
Memphis, TN
01.2017 - 03.2018
- Processed incoming and outgoing shipments, ensuring accurate labeling and compliance with shipping requirements.
- Assisted with inventory reporting, tally sheets, and shipment documentation.
- Collaborated with team members to maintain high levels of productivity and efficiency.
- Adapted quickly to changing priorities and tasks in fast-paced setting
Education
High School Diploma -
Fairley High School
Memphis, TN06-2016
Skills
- Inventory Management & Reporting
- Shipping & Receiving Documentation
- Client Onboarding & Support
- Trade Compliance & Safety Procedures
- Forklift & Warehouse Equipment Operation (Certified)
- Team Leadership & Collaboration
- RF Scanner & ERP Systems
- Problem-Solving & Process Improvement
Certification
- OSHA Certified – Workplace Safety & Compliance
- Certified Forklift Operator
Timeline
Forklift Operator / Client Onboarding Specialist
FedEx Supply Chain
01.2021 - Current
Forklift Operator
Technicolor
01.2019 - 05.2020
Team Lead
XPO Logistics
10.2018 - 01.2019
Forklift Operator
Nike
01.2017 - 03.2018
High School Diploma -
Fairley High School