Summary
Overview
Work History
Education
Skills
Accomplishments
Certification
Timeline
Generic

TERAH RUSSELL

Lawton

Summary

Compassionate Community Liaison aiming to leverage many years of experience providing positive community contributions to engage and inform community members and ministries. Personable and driven with a passion for helping those in need and giving those with resources the opportunity to meet the needs of other. Results-oriented achiever with proven ability to exceed targets and drive success in fast-paced environments.


Overview

14
14
years of professional experience
1
1
Certification

Work History

Youth Ministry Assistant Volunteer

Ray Russell
10.2024 - Current
  • Built lasting relationships with youth and parents or guardians.
  • Taught and counseled youth ages 13 to 18.
  • Interacted with local community, building relationships with civic organizations and other churches.
  • Used strong interpersonal communication skills to convey information to others.
  • Assisted with special events and programs.
  • Facilitated community outreach to expand participation and support.
  • Led group discussions and activities to meet different community needs.
  • Coordinated and managed volunteer activities for community service projects.

EMT-Basic

American Medical Response, AMR
12.2020 - 10.2023
  • Improved patient outcomes by providing timely and accurate assessments, treatments, and interventions during emergency situations.
  • Enhanced teamwork efficiency by effectively collaborating with paramedics, firefighters, and police officers in high-stress environments.
  • Increased patient satisfaction by demonstrating empathy, active listening, and clear communication during medical emergencies.
  • Adapted quickly to dynamic situations by incorporating critical thinking skills and decisive actions when faced with rapidly changing conditions or new information about patients'' needs.
  • Assisted paramedics with advanced life support interventions when necessary, acting as an integral part of the emergency response team.
  • Received three Life Saving awards and one Exceptional Patient Care award from Kent County EMS.
  • Obtained BLS-CPR instructors certificate and taught EMS students and members of the public in classroom settings.

Youth Ministry Assistant Volunteer

Ray Russell
10.2018 - 10.2023
  • Planned weekly groups as well as special events and overnight retreats.
  • Scheduled and managed teams of youth volunteers.
  • Built lasting relationships with youth and parents or guardians.
  • Taught and counseled youth ages 13 to 18.
  • Interacted with local community, building relationships with civic organizations and other churches.
  • Used strong interpersonal communication skills to convey information to others.
  • Supported engaging, fun, and smooth-running events by helping with organization and planning.
  • Communicated with staff members to stay informed about volunteer opportunities and events.
  • Facilitated community outreach to expand participation and support.
  • Led group discussions and activities to meet different community needs.
  • Coordinated and managed volunteer activities for community service projects.

Life Skills Coach

Youth For Christ
07.2018 - 10.2019
  • Enhanced client self-awareness by facilitating group and individual sessions on various life skills topics.
  • Developed personalized coaching plans for each client, resulting in improved goal setting and achievement.
  • Collaborated with other professionals to provide comprehensive support services for clients, promoting overall wellbeing.
  • Implemented creative problem-solving techniques, assisting clients in overcoming challenges and achieving success.
  • Empowered clients to take responsibility for their actions, leading to increased accountability and selfreliance.
  • Managed caseload efficiently while maintaining detailed records of all client interactions ensuring accurate tracking of progress towards goals.
  • Helped clients to identify challenges and set goals.
  • Intervened in crisis situations to provide counseling and support.
  • Established strong rapport with clients, creating an open and trusting environment for honest communication.

Youth Ministry Assistant Volunteer

Ray Russell
06.2013 - 10.2019
  • Planned weekly groups as well as special events and overnight retreats.
  • Scheduled and managed teams of youth volunteers.
  • Built lasting relationships with youth and parents or guardians.
  • Taught and counseled youth ages 13 to 18.
  • Interacted with local community, building relationships with civic organizations and other churches.
  • Helped planned worship services and worked with key church leaders to carry out church mission.
  • Led programs such as study groups, fellowship, and service opportunities.
  • Used strong interpersonal communication skills to convey information to others.
  • Assisted with special events and programs including oversees missions.
  • Communicated with staff members to stay informed about volunteer opportunities and events.
  • Approached issues proactively to best meet current and future community needs.
  • Facilitated community outreach to expand participation and support.
  • Led group discussions and activities to meet different community needs.
  • Coordinated and managed volunteer activities for community service projects.

Overseas Claims Representative

CIGNA
01.2016 - 11.2017
  • Conducted detailed assessments of claims documents, ensuring accuracy and completeness before submission for approval.
  • Provided exceptional customer service, addressing concerns and resolving issues promptly to maintain client satisfaction.
  • Analyzed and addressed escalated claims to resolve issues quickly.
  • Worked productively in fast-moving work environment to process large volumes of claims.
  • Followed up with customers on unresolved issues.

Assistant Store Manager

Maurices
04.2011 - 12.2013
  • Boosted customer satisfaction by providing exceptional service and addressing concerns promptly.
  • Enhanced store appearance for increased sales by maintaining cleanliness and implementing strategic merchandise displays.
  • Streamlined inventory management with regular audits, accurate ordering, and efficient stock organization.
  • Delivered consistent sales growth by identifying opportunities for promotions and cross-selling products to customers.
  • Developed a loyal customer base through personalized interactions, increasing repeat business in-store visits.
  • Managed cash registers efficiently, ensuring accurate transactions, balancing drawers daily, and minimizing discrepancies.
  • Mentored new employees on company policies, procedures, and best practices to ensure their success within the organization.
  • Fostered a positive work culture by promoting teamwork and recognizing individual achievements among staff members regularly.
  • Managed opening and closing procedures including handling bank deposits and scheduling.

Education

EMT-B - Emergency Medicine

Porterville College
05.2019

Skills

  • CPR
  • Multi-patient Triage
  • Emergency Management
  • Networking skills
  • Teaching/Coaching
  • Verbal and written communication
  • Problem-solving skills
  • Easy to work with
  • Organizational Skills
  • Leadership Skills
  • Emotional Intelligence
  • Fundraising

Accomplishments

  • Awarded three Life saving awards for preforming CPR resulting in the patient being discharged with little to no brain damage.
  • Exception Patient Care award for assisting in a baby delivery.

Certification

  • EMT-B - Emergency Medical Technician (Michigan)
  • AHA BLS-CPR Instructor

Timeline

Youth Ministry Assistant Volunteer

Ray Russell
10.2024 - Current

EMT-Basic

American Medical Response, AMR
12.2020 - 10.2023

Youth Ministry Assistant Volunteer

Ray Russell
10.2018 - 10.2023

Life Skills Coach

Youth For Christ
07.2018 - 10.2019

Overseas Claims Representative

CIGNA
01.2016 - 11.2017

Youth Ministry Assistant Volunteer

Ray Russell
06.2013 - 10.2019

Assistant Store Manager

Maurices
04.2011 - 12.2013

EMT-B - Emergency Medicine

Porterville College

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