- Supervised shipping team of number employees.
- Developed effective communication channels between warehouse, shipping department, and sales teams for smooth operations.
- Coordinated with warehouse staff to ensure accurate inventory management and timely matter.
- Worked closely with customer service representatives to address client inquiries or concerns regarding their orders promptly.
- Analyzed shipment data to identify trends and areas for improvement in the overall supply chain process.
- Conducted regular performance reviews for team members, identifying areas for growth and providing constructive feedback.
- Implemented safety protocols in the workplace, reducing accidents and ensuring employee wellbeing.
- Handled high-volume paperwork and collaborated with administrators to resolve invoicing and shipping problems.
- Organized training sessions on new equipment or processes to keep staff updated on industry best practices.
- Prepared shipping documents and invoices, processed payments, and fielded client questions.
- Assigned tasks to team members to complete within designated time frames.
- Trained new staff on job duties, company policies, and safety procedures for rapid onboarding.
- Met or exceeded production goals and objectives by following strict procedures.
- Monitored production levels and implemented measures to increase output.
Monitored progress of tasks to provide feedback for improvement. Worked with S.A.P