Teralynn Mikami
Hilo,Hawaii
Summary
Dynamic leader with a proven track record in operations management and staff development honed at the Arc Of Hilo, Spearheaded team efficiency initiatives, ensuring adherence to high standards and enhancing customer service excellence. Skilled in inventory control and employee motivation, consistently fostering a goal-
oriented environment. Also a Reliable Medical Records Clerk with 10 years of experience receiving, routing, filing and delivering wide range of medical documentation. Energetic and focused with strong organizational skills, Builds rapport with staff and patients to foster smooth and effective department operations. Strong knowledge of Release of Information policies and procedures and HIPAA regulations.
Overview
18
18
years of professional experience
Work History
Landry Supervisor
Arc Of Hilo
05.2022 - Current
- Developed comprehensive training program for new hires, resulting in faster integration into the team.
- Analyzed daily workload requirements and adjusted staffing levels accordingly leading to maximized efficiency.
- Ensured all employees adhered strictly to company policies regarding health, safety and hygiene standards within the workplace.
- Increased team productivity through effective delegation and supervision of tasks.
Medical Records Clerk
Hilo Medical Center
06.2006 - 10.2016
- Ensured HIPAA compliance by adhering to strict confidentiality guidelines when handling sensitive patient information.
- Maintained confidentiality of all medical records and sensitive information to comply with HIPAA regulations.
- Processed medical records requests from outside providers according to facility, state, and federal law.
- Scanned medical records in digital format for easy retrieval and accessibility.
Education
High School Diploma -
Hilo High School
Hilo, HI05.1994
Skills
- HIPAA Compliance
- Customer Service
- Written and verbal communication
- HIPAA Regulations
- Trained new employees on company policies,
procedures and work ethics
- Supervised and coordinated activities of staff to
ensure compliance with established policies,
procedures, and standards - Delegated tasks to team members according to
individual strengths - Worked closely with upper management to develop
strategies for improving operational efficiency
within the department - Oversaw the training of new employees on job
responsibilities and expectations - Ensured that safety protocols were followed at all
times by all staff members
Timeline
Landry Supervisor
Arc Of Hilo
05.2022 - Current
Medical Records Clerk
Hilo Medical Center
06.2006 - 10.2016
High School Diploma -
Hilo High School
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