Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy. A dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
24
24
years of professional experience
Work History
Skilled at working independently and collaboratively in a team environment.
Self-motivated, with a strong sense of personal responsibility.
Proven ability to learn quickly and adapt to new situations.
Worked well in a team setting, providing support and guidance.
Jewelry Maker
Self-employeed
11.2020 - Current
Fabricated pieces by hand and using specialized equipment.
Maintained equipment in good working order, completing adjustments and repairs to promote longevity.
Modified designs to meet client demands.
Worked with individual clients to design unique pieces, communicating effectively to establish vision and specifications.
Selected and acquired metals and gems for designs.
Completed work with metals such as gold, platinum and silver, as well as wide range of stone types.
Estimated repair costs based on expected labor and materials requirements.
In Home Care Giver
Self-employeed
11.2020 - 04.2022
Assisted with daily living activities, running errands, and household chores.
Handled incoming mail, bills and invoices and completed appropriate actions.
Entrusted to handle confidential and sensitive situations in professional matter.
Monitored clients' overall health and well-being and noted significant changes.
Supported daily hygiene needs of patient by assisting with bathing, dressing, dental care and personal grooming.
Transported client to and from medical appointments with safety and efficiency.
Replaced bandages, dressings and binders to care for wounds and encourage healing.
Bench Jeweler/Customer Care Rep
JCPenney
11.2006 - 10.2020
Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
Responded to customer needs through competent customer service and prompt problem-solving.
Answered customer telephone calls promptly to avoid on-hold wait times.
Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
Marked and drilled holes in jewelry mounting to center stones according to design specifications.
Soldered pieces of jewelry together.
Performed final buffing with polishing wheels buffing wire.
Cleaned and polished gemstones and finished pieces.
Plated articles such as jewelry pieces and clock and watch dials with nickel, gold, silver or other metals.
Repaired broken items.
Selected gems according to quality guidelines.
Set stones in center and channel layouts.
Jewelry Associate
Jared The Galleria Of Jewelery
10.2005 - 11.2006
Provided excellent customer service to exceed customer expectations.
Trained new associates on policies, procedures, in-take & inventory,
Developed extensive conflict resolution skills by diffusing tense situations with unhappy customers.
Completed store opening and closing procedures as per company guidelines.
Replenished merchandise from inventory during downtime when stock became low.
Pre-K Teacher
Young Scholars Academy/ Alpha Christian Academy
09.1999 - 10.2005
Consulted with parents to build and maintain positive support networks and support continuing education strategies.
Monitored students' academic, social, and emotional progress and recorded in individual files.
Developed weekly lesson plans and activities to engage children and promote learning.
Applied play-based strategies to provide diverse approaches to learning.
Maintained well-controlled classrooms by clearly outlining standards and reinforcing positive behaviors.
Fostered reasoning and problem solving through active exploration games and activities.
Established positive communication with parents in daily conversation and formal conferences.
Supervised student teachers to provide objective feedback.