Summary
Overview
Work History
Education
Skills
Timeline
Generic

Terana D. Gathings

Lithia Springs,GA

Summary

Organized and goal-oriented professional with a successful history of establishing strong internal and external connections. Skilled in managing team resources, improving project effectiveness, and resolving intricate issues. Proficient in working autonomously as well as in a collaborative environment to reach project objectives. Articulate and communicate the company's goal. Acknowledged for excellent organizational abilities and delivering positive results.

Overview

6
6
years of professional experience

Work History

Marketing Project Coordinator

M S International
05.2023 - Current

Handling numerous projects with budgets exceeding $150M from inception to conclusion. Responsibilities include supervising internal and external relationships, preparing bids and purchase orders, keeping timelines on track by having bi-weekly meetings with stakeholders, updating weekly progress by compiling information, preparing reports, and aligning project plans with business objectives. Additionally, working together on creative concepts to enhance task completion rates by 80%. This also includes having a success rate of 90% for all logistics that are prepared and delivered with care. With the addition of proposing solutions when prearranging products to enhance user experience and satisfaction causing the sales to average 70 a month due to consistency of material staying in stock.

Customer Service Representative

WELLSTAR
04.2022 - 05.2023

Monitored the Epic system to ensure billing accuracy, collaborated in account management to decrease complaints by 57%, oversaw monthly financial transactions surpassing $20,000, fostered strong patient relations, created reports, handled disputes, and enhanced operational efficiency.

Front Office Coordinator

PIEDMONT HEALTHCARE
03.2019 - 04.2022

Utilized EPIC system for patient management and organized visits based on risk levels with physicians and staff. Coordinated administrative task, including scheduling visits, appointment verifications, and documentations that lead to a 60% increase in all visits being on time with a 2% rate of any no call no shows.

Education

B.S - Marketing

University of West Georgia

Certificate - Advertising

University of West Georgia

Skills

  • Software Proficiency
  • Risk Management
  • Negotiation
  • Analytical Skills
  • Critical Thinking
  • Merchandising Experience
  • Product Management
  • Time Management
  • Communication and Interpersonal Skills

Timeline

Marketing Project Coordinator

M S International
05.2023 - Current

Customer Service Representative

WELLSTAR
04.2022 - 05.2023

Front Office Coordinator

PIEDMONT HEALTHCARE
03.2019 - 04.2022

B.S - Marketing

University of West Georgia

Certificate - Advertising

University of West Georgia
Terana D. Gathings