Terance A Mitchell Sr
Stockton,CA
Summary
Organized Customer Service Professional committed to understanding and addressing customer concerns. Delivered exceptional service through strong work ethic, adaptability, and effective time management. Focused on enhancing customer satisfaction and contributing to company growth with my multitasking, and time management abilities. Working under pressure and adapting to new situations and challenges to best enhance the organizational brand.
Overview
2
2
years of post-secondary education
8
8
years of professional experience
Work History
LYFT
San Francisco, CA
01.2018 - 01.2026
- Customer service skills. GPS Knowledgeable
- Rideshare
- Safely transport passengers from their pickup location to their requested destination
Truck Driver
Saia LT Freight
Stockton, CA
03.2024 - 09.2025
- Loaded and unloaded trailers, sorted and stacked freight for efficient transport.
- Secured cargo using dunnage, straps, and bars to prevent shifting during transport
- Engaged with customers during daily delivery operations
- Handle documentation – maintain electronic logs, bill of lading records/receipts.
- Communicated with dispatchers regarding pickup and delivery times.
- Demonstrated safe driving by observing road rules, exercising caution in unfamiliar areas and maintaining vehicle control.
Truck Driver
Universal Intermodal
Stockton, CA
03.2023 - 08.2023
- Executed drayage operations by hauling loaded and empty shipping containers, ensuring timely transport.
- Supported shipping logistics at port and rail facilities-pick and drop off cargo
- Ensured safety and compliance by adhering to all DOT guidelines in daily operations.
- Maintained accurate delivery logs and documentation of freight shipments.
- Hooked and unhooked trailers from tractor and converter dollies.
Truck Driver
Advance Bus and Trucking
Lodi, CA
05.2022 - 12.2022
- Conducted pre-trip inspections to ensure vehicle safety and compliance.
- Obtained a CDL Class A license to drive various vehicle types.
Truck Driver
Bunzl Tracy Trucking
Tracy, CA
04.2021 - 11.2022
- Safely drove tractor trailer to deliver goods and manage cargo efficiently.
- Operated commercial vehicles to transport freight along designated routes, ensuring timely deliveries.
- Conducted pre-trip and post-trip inspections for vehicle safety and compliance.
- Maintained accurate delivery logs and documented freight shipments to support operational compliance.
Education
Medical
DOT PHYSICAL
08.2026 - 08.2028
GED -
HAZMAT, Doubles &Tripples, Tankers, TWIC card
Skills
- Safety compliance
- Cargo securement
- Delivery coordination
- Customer service
- Time management
- Task prioritization
- Flexible and adaptable
- Dependable and responsible
- Problem solving
- Communication
- Leadership
Timeline
Medical
DOT PHYSICAL
08.2026 - 08.2028
Truck Driver
Saia LT Freight
03.2024 - 09.2025
Truck Driver
Universal Intermodal
03.2023 - 08.2023
Truck Driver
Advance Bus and Trucking
05.2022 - 12.2022
Truck Driver
Bunzl Tracy Trucking
04.2021 - 11.2022
LYFT
01.2018 - 01.2026